I'm Inma, a versatile and creative Marketing & Events Specialist with over 4 years of hands-on experience in social media, content creation, and live event production across the UK. I've been a core part of the growth of two UK-wide music event brands, leading digital campaigns, producing content, and managing logistics for events with up to 800 attendees. I have also worked in media, hospitality, and retail, which have shaped my adaptability, communication, and customer focus. Passionate about storytelling, building community, and delivering strong digital strategies and memorable brand experiences, I'm now eager to contribute to a structured marketing team or agency where I can continue growing, learning and creating impact.

Inma Montenegro Jurado

I'm Inma, a versatile and creative Marketing & Events Specialist with over 4 years of hands-on experience in social media, content creation, and live event production across the UK. I've been a core part of the growth of two UK-wide music event brands, leading digital campaigns, producing content, and managing logistics for events with up to 800 attendees. I have also worked in media, hospitality, and retail, which have shaped my adaptability, communication, and customer focus. Passionate about storytelling, building community, and delivering strong digital strategies and memorable brand experiences, I'm now eager to contribute to a structured marketing team or agency where I can continue growing, learning and creating impact.

Available to hire

I’m Inma, a versatile and creative Marketing & Events Specialist with over 4 years of hands-on experience in social media, content creation, and live event production across the UK. I’ve been a core part of the growth of two UK-wide music event brands, leading digital campaigns, producing content, and managing logistics for events with up to 800 attendees. I have also worked in media, hospitality, and retail, which have shaped my adaptability, communication, and customer focus.

Passionate about storytelling, building community, and delivering strong digital strategies and memorable brand experiences, I’m now eager to contribute to a structured marketing team or agency where I can continue growing, learning and creating impact.

See more

Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Marketing, Events & Operations Director at Penta Events LTD (INTIRAVE)
July 1, 2021 - Present
Created and managed content including video across social media platforms using Adobe Suite, Canva, and CapCut. Handled calendars, paid ads, and community engagement. Designed and scheduled targeted email marketing campaigns improving retention through segmented messaging. Built and updated the website, performed SEO audits and traffic optimisation. Managed social media strategy including reels, influencer collaborations, and digital engagement initiatives. Managed end-to-end event logistics such as scheduling, suppliers, equipment, travel, venue coordination, decoration and themes. Acted as on-site brand representative for live coverage and team coordination. Improved internal processes to boost operational efficiency, workflows, and post-event reporting. Handled budgeting, invoicing, partner relations, and internal workflow optimisations. Conducted market research and competitor analysis to identify new business opportunities. Generated monthly KPI reports supporting strategic decisi
Visual Merchandiser Cover at Bershka
January 31, 2025 - July 18, 2025
Trained for the Visual Merchandising role; maintained consistent and fresh visual look throughout the store. Followed brand guidelines by setting up window and key store displays to catch customer attention. Managed stock rotation and display changes based on availability, season, and promotions. Worked closely with sales team to meet sales targets.
Complaints Officer at Computershare
July 31, 2021 - July 18, 2025
Promoted from Customer Service to Complaints Officer handling escalated cases professionally and empathetically. Responsibilities included resolving complex customer issues, investigating complaints, drafting formal responses, and ensuring timely follow-ups. Maintained detailed case records, collaborated with internal teams to identify recurring issues, contributed to process improvements to enhance customer satisfaction.
Assistant Manager at DoubleTree by Hilton
December 31, 2019 - July 18, 2025
Promoted from supervisor to Assistant Manager overseeing daily bar operations, customer service, staff training, and health & safety compliance. Managed overall team performance, scheduling, and inventory control. Supported operational tasks, conflict resolution, and upheld high guest satisfaction standards. Coordinated with other departments to deliver seamless service in fast-paced environment.
TV Presenter, Director & Producer at M95 TV
March 31, 2015 - July 18, 2025
Produced and edited advertising content, supported brand communication on social media, and collaborated on media production and scriptwriting. Helped develop branding concepts and ensured consistent messaging across channels.
Social Media & Events Specialist at Montenegro Jurado Content Creator | Digital Marketing
July 1, 2021 - Present
Managed content calendars; created and published tailored social media posts; developed social media strategies to increase visibility and engagement; handled DMs, comments, collaborations, and online reputation. Ran ad campaigns to promote events and new artwork. Monitored KPIs and adjusted strategies based on reach, engagement and sales impact. Created and managed multimedia content across social platforms. Planned calendars, paid ads, and community engagement. Executed segmented email campaigns to improve retention. Conducted SEO audits, keyword analysis, and traffic optimization. Managed segmented social strategy including reels, influencer collaborations, and digital engagement initiatives. Managed end-to-end event logistics including scheduling, suppliers, equipment, travel, documentation, and venue coordination; acted as on-site brand representative for live coverage and team coordination. Improved internal processes to enhance operational efficiency, teamwork, workflow, and pos
Visual Merchandiser (Temporary Role) at Bershka, Bristol
January 31, 2025 - August 25, 2025
Maintained store visuals standards and displays according to brand guidelines. Supported sales team and rotated stock based on seasons and promotions.
Complaints Officer at Bershka, Bristol
January 31, 2025 - August 25, 2025
Promoted from Customer Service to Complaints Officer; handled escalated customer cases, drafted formal responses, and ensured timely resolutions. Identified recurring issues and supported service improvement initiatives.
Producer & Presenter / Freelance Community Manager at Computershare, Bristol
July 31, 2021 - August 25, 2025
Produced and edited branded content; supported social media communication; collaborated on media production and scriptwriting.
VP Producer & Presenter at M95TV, Spain
March 31, 2015 - August 25, 2025
Community Manager at Casa Latina Restaurant (UK)
January 1, 2025 - Present

Education

Bachelor's Degree at London Metropolitan University
January 1, 2018 - December 31, 2022
Diploma at Marbella College IES Guadalpin
January 1, 2013 - December 31, 2015
Bachelor's Degree in Advertising, Marketing Communications & Public Relations at London Metropolitan University
January 1, 2013 - January 1, 2018
Diploma in Media Production and Professional Screenwriting (Film and TV) at Marbella College IES Guadalpin, Spain
January 1, 2018 - January 1, 2022

Qualifications

Professional Screenwriting (Film and TV) Course
January 1, 2016 - December 31, 2016

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Professional Services