I am an AI Engineer with over 4 years of experience in AI engineering, machine learning, MLOps, and data science within insurance, cybersecurity, and financial services. I specialize in designing and deploying scalable ML models for fraud detection, pricing optimization, customer engagement, and threat detection, using advanced techniques including Transformer-based architectures and Generative AI frameworks. I am passionate about leveraging NLP, cloud platforms, and MLOps best practices to build efficient, reliable AI solutions that meet regulatory compliance standards. I thrive in collaborative environments, working closely with cross-functional teams to deliver impactful AI-driven business outcomes while continuously learning and mentoring others.

Nikhila Maddhikuntla

I am an AI Engineer with over 4 years of experience in AI engineering, machine learning, MLOps, and data science within insurance, cybersecurity, and financial services. I specialize in designing and deploying scalable ML models for fraud detection, pricing optimization, customer engagement, and threat detection, using advanced techniques including Transformer-based architectures and Generative AI frameworks. I am passionate about leveraging NLP, cloud platforms, and MLOps best practices to build efficient, reliable AI solutions that meet regulatory compliance standards. I thrive in collaborative environments, working closely with cross-functional teams to deliver impactful AI-driven business outcomes while continuously learning and mentoring others.

Available to hire

I am an AI Engineer with over 4 years of experience in AI engineering, machine learning, MLOps, and data science within insurance, cybersecurity, and financial services. I specialize in designing and deploying scalable ML models for fraud detection, pricing optimization, customer engagement, and threat detection, using advanced techniques including Transformer-based architectures and Generative AI frameworks.

I am passionate about leveraging NLP, cloud platforms, and MLOps best practices to build efficient, reliable AI solutions that meet regulatory compliance standards. I thrive in collaborative environments, working closely with cross-functional teams to deliver impactful AI-driven business outcomes while continuously learning and mentoring others.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

AI Engineer at MetLife
June 1, 2024 - Present
Developed and deployed AI-driven solutions to enhance customer experience, optimize pricing, mitigate fraud, and streamline workflows in insurance verticals. Created Transformer-based recommendation systems improving policy conversion by 18%, fraud detection models reducing payouts by 20%, and dynamic pricing engines enhancing accuracy by 25%. Built chatbots and Generative AI assistants reducing response times and manual lookup efforts significantly. Fine-tuned open-source large language models for secure, compliant internal use. Led deployment of ML models as RESTful microservices, reducing latency by 35%, and optimized cloud resources for cost and scalability. Collaborated with cross-functional teams for compliance and contributed to scalable MLOps practices including CI/CD pipelines and experiment tracking.
Python Developer at Wipro Ltd
December 31, 2022 - July 18, 2025
Designed and implemented end-to-end ML pipelines for threat detection and event triage in cybersecurity using XGBoost, Isolation Forest, and DBSCAN on SIEM and EDR log data. Built phishing detection systems with over 90% precision. Applied NLP for alert contextualization and classification. Developed REST APIs to serve ML predictions to enterprise dashboards. Engineered scalable ETL pipelines with PySpark and Azure Data Factory. Improved models via hyperparameter tuning and optimization. Created BI dashboards for real-time security trend monitoring. Worked collaboratively with cybersecurity teams and participated in Agile sprint planning and deployment, reducing deployment errors by 30%.

Education

Master of Science at Pittsburg State University at Pittsburg, Kansas
January 1, 2017 - December 31, 2019
Bachelor of Technology at Nalla Malla Reddy Engineering College at Hyderabad, India
January 1, 2011 - December 31, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Healthcare, Professional Services, Software & Internet