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Hi, I'm Andy, a product designer who loves working on 0-1 projects and crafting end-to-end solutions in complex domains. I specialize in data visualization, digital infrastructure, user identity, SaaS, and integrating AI to build smarter software for the future. I'm currently exploring prompt engineering and AI applications, blending creativity with technology. Outside of work, I'm a big fan of loose leaf teas and literature. I enjoy collaborating across teams and industries, pushing products forward with user-centric designs and solid research. Whether it's improving user experiences for cloud security or delivering intuitive interfaces for streaming projects, I bring thoughtful, scalable, and impactful design solutions to every challenge.…Hi, I'm Andy, a product designer who loves working on 0-1 projects and crafting end-to-end solutions in complex domains. I specialize in data visualization, digital infrastructure, user identity, SaaS, and integrating AI to build smarter software for the future. I'm currently exploring prompt engineering and AI applications, blending creativity with technology. Outside of work, I'm a big fan of loose leaf teas and literature. I enjoy collaborating across teams and industries, pushing products forward with user-centric designs and solid research. Whether it's improving user experiences for cloud security or delivering intuitive interfaces for streaming projects, I bring thoughtful, scalable, and impactful design solutions to every challenge.

Andy H. Lin

Product Designer, UX Designer, AI Prompt Engineer, +1

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Hi, I'm Andy, a product designer who loves working on 0-1 projects and crafting end-to-end solutions in complex domains. I specialize in data visualization, digital infrastructure, user identity, SaaS, and integrating AI to build smarter software for the future. I'm currently exploring prompt engineering and AI applications, blending creativity with technology. Outside of work, I'm a big fan of loose leaf teas and literature. I enjoy collaborating across teams and industries, pushing products forward with user-centric designs and solid research. Whether it's improving user experiences for cloud security or delivering intuitive interfaces for streaming projects, I bring thoughtful, scalable, and impactful design solutions to every challenge.…Hi, I'm Andy, a product designer who loves working on 0-1 projects and crafting end-to-end solutions in complex domains. I specialize in data visualization, digital infrastructure, user identity, SaaS, and integrating AI to build smarter software for the future. I'm currently exploring prompt engineering and AI applications, blending creativity with technology. Outside of work, I'm a big fan of loose leaf teas and literature. I enjoy collaborating across teams and industries, pushing products forward with user-centric designs and solid research. Whether it's improving user experiences for cloud security or delivering intuitive interfaces for streaming projects, I bring thoughtful, scalable, and impactful design solutions to every challenge.

Available to hire

Hi, I’m Andy, a product designer who loves working on 0-1 projects and crafting end-to-end solutions in complex domains. I specialize in data visualization, digital infrastructure, user identity, SaaS, and integrating AI to build smarter software for the future. I’m currently exploring prompt engineering and AI applications, blending creativity with technology. Outside of work, I’m a big fan of loose leaf teas and literature.

I enjoy collaborating across teams and industries, pushing products forward with user-centric designs and solid research. Whether it’s improving user experiences for cloud security or delivering intuitive interfaces for streaming projects, I bring thoughtful, scalable, and impactful design solutions to every challenge.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Freelance Design / AI-native patterns & prompt / context engineering, ML at Independent

December 1, 2024 - Present

Collaborating in ML & LLM use for the Tang Lab / Centre for Integrative Brain Research.

Senior Product Designer at theWorkbook / Casting Workbook

October 31, 2024 - July 19, 2025

Devised and iterated 3 primary booking features for the Producer Platform, a vertically integrated software allowing streaming directors to coordinate up to 50-70 production projects between executive directors, casting and studio talent. Collaborated with the executive team to determine product software direction and integration. Guided product pivot towards commercial streamers like Netflix, Disney, HBO, and Televisa.

Senior UX Service Designer at CheckSammy

June 30, 2024 - July 19, 2025

Identified 3 key cost-and-quality efficiency areas during logistics audit of bulk waste removal process, from job acquisition, waste removal, job audit, to invoicing. Proposed service opportunities for AI implementation based on customer research insights.

Product Designer III, vSAN Adoption at VMware (now Broadcom)

February 29, 2024 - July 19, 2025

Improved customer retention and task completion speed by 60% with new vSAN’s ESA ReadyNode portal / VMware Compatibility Guide (VCG) platform, via discovery, research, and usability testing of the dynamic filter approach. Aligned product direction with software performance through user research initiatives such as surveys, usability testing, and A/B testing. Consulted stakeholder-users including Sys Admins, Cloud Admins, and IT Devs for compliance. Applied A11y accessibility principles when building on Clarity Design System patterns. Set end-to-end story directives with PM and UXR team targeting vSAN growth serving 300k enterprise customers and generating $1B revenue.

UX Designer, Data Visualization at Zscaler

April 30, 2023 - July 19, 2025

Redesigned ZPA’s primary network access troubleshooting function for 60k+ active users in product refresh with quantitative and qualitative UX research. Shipped and iterated on cloud integration features for ZPC / DSPM 2.0 relaunch (Trustdome acquisition) aligning design patterns, user flows, and IA. Raised UX research incorporation by 25% across the design team. Led design optimization and documentation for setup wizard UI flows and input interaction states for the Zscaler Design System, following WCAG standards. Introduced authenticated and confirmed input field states for new use cases.

UX Designer, Service Portal & Firmware at NetExperience

February 28, 2022 - July 19, 2025

Shipped 3 major end-to-end features for international 2.0 series open-system SaaS, bypassing walled-garden restrictions across all compatible modem types. Delivered scalable data tables, wizards, and portals following Ant Design principles. Being the first and sole designer, helped determine the UX approach for internet data monitoring targeting IT administrators and small business owners.

UX Researcher, Marine Map at BC Marine Trails

February 28, 2021 - July 19, 2025

Conducted product-market fit UX research on Web IT team to analyze data metrics for brand-marketing pivot on web and phone app. Assessed design and branding to appeal to youth and maintain elder demographic engagement. Pivoted marine stewardship, paddling, and island camping map focuses for two primary user groups: short 1-2 hour paddlers and long-term campers.

UX Designer, Food Rating at PlateRate

July 31, 2020 - July 19, 2025

Prioritized redeemable points feature for users and client restaurants by redesigning application flow for food delivery and rating process. Redefined use cases using survey data and conducted usability tests to update user journey maps with stakeholders. Adjusted critical user-desired information on food delivery rating process by reorganizing information hierarchy and removing non-essential metrics.

UX Analyst, Product Designer at MutualAid.World

May 31, 2020 - July 19, 2025

During COVID-19 pandemic, brainstormed, critiqued, and applied UX heuristics to the Resilience App facilitating low-contact grocery delivery to seniors/high-risk demographics. Reduced human contact by shortening supply chain, supporting local farmers to conduct no-contact produce drop-offs for at-risk senior citizens.

UX Designer, Marketing Funnels at Evolve Branding

April 30, 2020 - July 19, 2025

Produced landing page funnels for agency clients across multiple industries via UX research, user discovery, information hierarchy, branding, wireframe and content iteration. Collaborated with cross-functional teams to meet technical and product requirements.

Co-op UX/UI Designer & Web Developer at BCIT

October 31, 2019 - July 19, 2025

Collaborated with a small team and local stakeholders to devise content, design, and develop websites for small businesses.