I am passionate about customer service and digital marketing, with over 6 years of experience working directly with people through my own business. Organized, empathetic, and solution-oriented, I am currently enhancing my skills in digital marketing by focusing on managing advertising campaigns on Meta Ads. I am capable of managing social media, creating content strategies, and designing graphic content. I am eager to grow in the marketing field by contributing creativity, commitment, and measurable results.

Martha Pérez

I am passionate about customer service and digital marketing, with over 6 years of experience working directly with people through my own business. Organized, empathetic, and solution-oriented, I am currently enhancing my skills in digital marketing by focusing on managing advertising campaigns on Meta Ads. I am capable of managing social media, creating content strategies, and designing graphic content. I am eager to grow in the marketing field by contributing creativity, commitment, and measurable results.

Available to hire

I am passionate about customer service and digital marketing, with over 6 years of experience working directly with people through my own business. Organized, empathetic, and solution-oriented, I am currently enhancing my skills in digital marketing by focusing on managing advertising campaigns on Meta Ads. I am capable of managing social media, creating content strategies, and designing graphic content.

I am eager to grow in the marketing field by contributing creativity, commitment, and measurable results.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Marketing Manager | Atención al cliente at Emprendimiento de repostería - @Snacktimeccs
December 31, 2022 - July 19, 2025
Personalized customer service, graphic content design and visual storytelling, creation of community and engagement.
Marketing Manager at SB roofing and contruction - @sb.restoration
November 1, 2023 - Present
Planning marketing strategies, monitoring and responding to comments, customer service through direct messaging.
Marketing Manager | Atención al cliente at Emprendimiento de repostería - @Snacktimeccs
December 31, 2022 - July 19, 2025
Personalized customer attention, graphic content design, and visual storytelling. Community creation and engagement.
Marketing Manager at SB roofing and contruction - @sb.restoration
November 1, 2023 - Present
Planning marketing strategies, monitoring and responding to comments, customer service through direct messaging.

Education

Licenciada at Universidad Central de Venezuela
January 1, 2015 - December 31, 2019
Licenciada en geografía at Universidad Central de Venezuela
January 1, 2015 - December 31, 2019

Qualifications

Certificación de community manager
September 1, 2021 - December 31, 2022
Curso de oratoria y técnicas vocales
November 1, 2021 - December 31, 2022
Certificación de community manager
September 1, 2021 - December 31, 2022
Curso de oratoria y técnicas vocales
November 1, 2021 - December 31, 2022

Industry Experience

Retail, Media & Entertainment, Professional Services, Real Estate & Construction