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I’m an experienced freelance writer with a passion for creating engaging content across diverse sectors including real estate, healthcare, automotive, and more. Over the years, I've developed excellent verbal and written communication skills, often writing articles for magazines, newsletters, and social media. I’m adaptable, organized, and enjoy working both collaboratively and independently. With additional skills in digital photography, graphic design tools like InDesign and Photoshop, and event management as a therapeutic riding instructor, I bring a versatile background that supports my creative and professional growth.…I’m an experienced freelance writer with a passion for creating engaging content across diverse sectors including real estate, healthcare, automotive, and more. Over the years, I've developed excellent verbal and written communication skills, often writing articles for magazines, newsletters, and social media. I’m adaptable, organized, and enjoy working both collaboratively and independently. With additional skills in digital photography, graphic design tools like InDesign and Photoshop, and event management as a therapeutic riding instructor, I bring a versatile background that supports my creative and professional growth.

Heather Dilts-Baiano

Writer, Social Media Manager, Photographer, +2

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I’m an experienced freelance writer with a passion for creating engaging content across diverse sectors including real estate, healthcare, automotive, and more. Over the years, I've developed excellent verbal and written communication skills, often writing articles for magazines, newsletters, and social media. I’m adaptable, organized, and enjoy working both collaboratively and independently. With additional skills in digital photography, graphic design tools like InDesign and Photoshop, and event management as a therapeutic riding instructor, I bring a versatile background that supports my creative and professional growth.…I’m an experienced freelance writer with a passion for creating engaging content across diverse sectors including real estate, healthcare, automotive, and more. Over the years, I've developed excellent verbal and written communication skills, often writing articles for magazines, newsletters, and social media. I’m adaptable, organized, and enjoy working both collaboratively and independently. With additional skills in digital photography, graphic design tools like InDesign and Photoshop, and event management as a therapeutic riding instructor, I bring a versatile background that supports my creative and professional growth.

Available to hire

I’m an experienced freelance writer with a passion for creating engaging content across diverse sectors including real estate, healthcare, automotive, and more. Over the years, I’ve developed excellent verbal and written communication skills, often writing articles for magazines, newsletters, and social media.

I’m adaptable, organized, and enjoy working both collaboratively and independently. With additional skills in digital photography, graphic design tools like InDesign and Photoshop, and event management as a therapeutic riding instructor, I bring a versatile background that supports my creative and professional growth.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Front Store Staff at King Street Rexall Pharmacy

April 1, 2023 - Present

Serve the public and maintain front store during shifts. Work with other employees to stock shelves and answer customer questions. Handle money and situations that need attention.

Social Media Campaign Manager at Branch Marketing

May 1, 2023 - Present

Committed to providing multiple clients with interesting and fresh social media posts, ads, and blogs on steady and dependable schedules.

Freelance Writer

September 1, 2014 - Present

Passionate freelance writer with many years experience writing for a variety of businesses, online platforms and social media sources. Deliver interesting and innovative content on a weekly basis meeting guidelines and deadlines. Perform interviews and compile research data with organization and accuracy. Have written eight books, including one children’s story to date.

Account Representative at LM Clark Customs Broker

March 20, 2020 - July 20, 2025

Answered phones and emails, prepared files for transmission to Customs for high value imports.

Online Specialist at Mike Knapp Ford

November 8, 2019 - July 20, 2025

Created and uploaded content for the dealership website. Maintained and presented key records of eleads for sales meeting. Produced digital photographs and marketing content exclusively for online purposes.

Office Assistant - Part-Time at Summit Family Chiropractic

February 2, 2015 - July 20, 2025

Scheduled appointments, welcomed patients, took payments, set up x-rays, maintained patient flow into examination rooms, answered phones and questions, and labeled files.

Customer Service Representative - Email at Aditya Birla Minacs

May 1, 2014 - July 20, 2025

Handled high volume of customer inquiries, answered customer questions about billing, downloading, accounts and miscellaneous by email. Troubleshooting and problem solving involved as well as following protocol guidelines and schedules. Worked independently and on a team to meet deadlines and specific goals.