I am a results-driven Operations Manager with over 10 years of experience in client services, team leadership, and process optimization. I am passionate about enhancing customer satisfaction, driving profit growth, and managing high-volume operations. I am also skilled in UI/UX Design, especially proficient in Figma, and I enjoy collaborating across functions to implement effective solutions. Currently, I am pursuing a B.Sc. in Computer Science and have a strong interest in innovation and strategic goal achievement. I am enthusiastic about using my skills in technology and management to deliver great results and contribute positively to any team I am a part of.

Olowolayemo Muh’Sodiq Olajide

I am a results-driven Operations Manager with over 10 years of experience in client services, team leadership, and process optimization. I am passionate about enhancing customer satisfaction, driving profit growth, and managing high-volume operations. I am also skilled in UI/UX Design, especially proficient in Figma, and I enjoy collaborating across functions to implement effective solutions. Currently, I am pursuing a B.Sc. in Computer Science and have a strong interest in innovation and strategic goal achievement. I am enthusiastic about using my skills in technology and management to deliver great results and contribute positively to any team I am a part of.

Available to hire

I am a results-driven Operations Manager with over 10 years of experience in client services, team leadership, and process optimization. I am passionate about enhancing customer satisfaction, driving profit growth, and managing high-volume operations. I am also skilled in UI/UX Design, especially proficient in Figma, and I enjoy collaborating across functions to implement effective solutions.

Currently, I am pursuing a B.Sc. in Computer Science and have a strong interest in innovation and strategic goal achievement. I am enthusiastic about using my skills in technology and management to deliver great results and contribute positively to any team I am a part of.

See more

Experience Level

Expert
Expert

Language

English
Fluent

Work Experience

Operations Manager at DaliatProperties, Ikorodu, Lagos
September 1, 2018 - Present
Achieved 97% customer satisfaction by resolving complaints efficiently and maintaining detailed interaction records. Managed 100+ daily inbound calls, streamlining communication workflows for operational efficiency. Collaborated cross-functionally to implement solutions, contributing to annual profit margin growth. Oversaw document processing, account management, and team coordination.
Mathematics and Science Teacher at Hadid Dynamics, Ikorodu, Lagos
July 31, 2018 - July 20, 2025
Pioneered the JET Club, fostering student engagement in STEM. Managed laboratory operations and conducted practical sessions for senior science departments. Maintained meticulous academic records and reports.

Education

National Diploma at Wolex Polytechnics, Iwo, Osun State
January 1, 2013 - December 31, 2015

Qualifications

Diploma in UI/UX Product Design
January 1, 2025 - July 7, 2025
OBBC School Teachers Workshop Certificate of Proficiency
December 1, 2012 - December 31, 2012

Industry Experience

Real Estate & Construction, Education, Professional Services, Software & Internet

Experience Level

Expert
Expert

Hire a UX Designer

We have the best ux designer experts on Twine. Hire a ux designer in Lagos today.