Hi, I’m Mercy Bassey, a passionate technical writer with extensive experience in creating detailed guides and tutorials across various IT domains such as Linux, Docker, Kubernetes, and cloud technologies. I enjoy breaking down complex technical concepts into easily understandable content that empowers developers, IT professionals, and enthusiasts alike. With a strong background in software development and IT operations, I strive to produce clear and comprehensive documentation that not only educates but also helps improve operational efficiency. Whether it's writing long-form tutorials or quick how-to guides, I’m dedicated to contributing valuable knowledge to the tech community.

Mercy Bassey

Hi, I’m Mercy Bassey, a passionate technical writer with extensive experience in creating detailed guides and tutorials across various IT domains such as Linux, Docker, Kubernetes, and cloud technologies. I enjoy breaking down complex technical concepts into easily understandable content that empowers developers, IT professionals, and enthusiasts alike. With a strong background in software development and IT operations, I strive to produce clear and comprehensive documentation that not only educates but also helps improve operational efficiency. Whether it's writing long-form tutorials or quick how-to guides, I’m dedicated to contributing valuable knowledge to the tech community.

Available to hire

Hi, I’m Mercy Bassey, a passionate technical writer with extensive experience in creating detailed guides and tutorials across various IT domains such as Linux, Docker, Kubernetes, and cloud technologies. I enjoy breaking down complex technical concepts into easily understandable content that empowers developers, IT professionals, and enthusiasts alike.

With a strong background in software development and IT operations, I strive to produce clear and comprehensive documentation that not only educates but also helps improve operational efficiency. Whether it’s writing long-form tutorials or quick how-to guides, I’m dedicated to contributing valuable knowledge to the tech community.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Docs Creator at Vultr
January 1, 2024 - Present
Create guides on Linux and its various distributions. Write tutorials on Docker and its use cases with third-party tools. Develop guides focused on IT operations (ITOps) within the Linux ecosystem. Author software development guides, focusing on Python, Ruby, Flask and other backend programming languages. Produce technical guides exceeding 1500 words per guide.
Technical Writer/Blogger (freelance) at 4Sysyops
December 31, 2025 - July 20, 2025
Authored comprehensive articles on IT, Kubernetes, and containerization for DevOps Engineers and System Administrators. Covered articles on recent releases and features of various IT tools. Illustrated practical applications of these tools in real-world scenarios.
Technical Author at Redgate Software
December 31, 2025 - July 20, 2025
Authored articles on Databases, CI/CD, Software security and DevOps. Developed thought leadership content on software testing and MySQL database error logs. Championed documentation standards for cloud and software development tools, producing 8 tutorials, which enhanced team collaboration and reduced time spent on resolving deployment issues by 25%, with additional content in the publishing queue. Created in-depth technical documentation for software developers and database administrators.
Technical Writer at Earthly Technologies
December 31, 2024 - July 20, 2025
Collaborated with editors to develop articles tailored for both beginners and advanced audiences. Authored technical content on Python, GO, Kubernetes, and Infrastructure as Code (IaC). Produced thirteen comprehensive articles across multiple technology domains.
Technical Author at ATA Learning
December 31, 2024 - July 20, 2025
Authored articles on DevOps, Kubernetes, and IT. Delivered practical insights through comprehensive tutorials and step-by-step guides, focusing on the effective use of Kubernetes tools and platforms like Tekton, Devspace, Google Cloud Platform, GitLab, ArgoCD, AWS ECR, and Teamcity. Documented essential Kubernetes resources, including persistent volumes, namespaces, Role-based Access Control (RBAC), kubeadm, and services, explaining their concepts, configuration, and best practices to empower the ATA learning audience. Collaborated with the ATA Learning editor to create engaging content for ITOps and DevOps enthusiasts while adhering to company style guidelines. Produced detailed how-to guides, each with a minimum of 1500 words, having authored over 20 articles on topics ranging from Kubernetes, CI/CD, Linux, AWS, to SysAdmin, and more.
Technical Copywriter (contract) at Chudovo
December 31, 2024 - July 20, 2025
Wrote copy for landing pages. Implemented SEO guidelines as per company standards. Integrated SEO keywords in copy, increasing search traffic by 20%. Delivered original, non-AI-generated text in copy, improving Google rankings by 30%. Coordinated with project managers and team members via Microsoft Teams. Maintained project documentation and communication workflows using Microsoft Office Suite.
Docs Creator at Vultr
January 1, 2024 - Present
Responsible for creating comprehensive guides on Linux and its various distributions, writing tutorials on Docker and third-party tools, and producing software development guides focused on Python, Ruby, Flask, and backend programming languages. Delivered technical content exceeding 1500 words per guide.
Technical Writer/Blogger (freelance) at Sysyops
December 31, 2025 - July 20, 2025
Authored comprehensive articles on IT, Kubernetes, and containerization aimed at DevOps Engineers and System Administrators. Covered recent releases and features of IT tools while illustrating practical real-world applications.
Technical Author at Redgate Software
December 31, 2025 - July 20, 2025
Produced articles on Databases, CI/CD, software security, and DevOps. Developed thought leadership content on software testing and MySQL database error logs. Championed documentation standards that enhanced team collaboration and reduced deployment issue resolution time by 25%.
Technical Writer at Earthly Technologies
December 31, 2024 - July 20, 2025
Collaborated with editors to develop technical articles for both beginners and advanced readers. Authored content covering Python, GO, Kubernetes, and Infrastructure as Code (IaC), with thirteen comprehensive articles produced across multiple tech domains.
Technical Author at ATA Learning
December 31, 2024 - July 20, 2025
Produced articles on DevOps, Kubernetes, and IT, offering practical insights through detailed tutorials focused on Kubernetes tools and platforms such as Tekton, Devspace, Google Cloud Platform, GitLab, and ArgoCD. Documented key Kubernetes resources explaining concepts and best practices. Authored over 20 detailed how-to guides.
Technical Copywriter (contract) at Chudovo
December 31, 2024 - July 20, 2025
Developed SEO-optimized copy for landing pages, increasing search traffic by 20% and improving Google rankings by 30%. Coordinated with project managers and teams via Microsoft Teams, maintaining documentation workflows using Microsoft Office Suite.

Education

Bsc. Computer Science at University of Uyo
January 1, 2019 - December 31, 2024

Qualifications

Google IT Support Professional Certificate
January 1, 2023 - December 31, 2024

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
See more