I have over 8 years of experience leading end-to-end UX for complex enterprise platforms, including AI-powered tools, data workflows, and consumer-facing SaaS and e-commerce products. I'm skilled at driving UX strategy, leading research, and collaborating cross-functionally to deliver measurable business impact. With a systems thinking mindset, I thrive in ambiguity and prioritize clarity, trust, and accessibility. I'm passionate about solving meaningful problems that improve everyday life at scale, and I enjoy working in inclusive and accessible design environments. I am always eager to deepen my knowledge of AI-powered tools and explore how AI agents can enhance the design process.

Prabhashish Singh

I have over 8 years of experience leading end-to-end UX for complex enterprise platforms, including AI-powered tools, data workflows, and consumer-facing SaaS and e-commerce products. I'm skilled at driving UX strategy, leading research, and collaborating cross-functionally to deliver measurable business impact. With a systems thinking mindset, I thrive in ambiguity and prioritize clarity, trust, and accessibility. I'm passionate about solving meaningful problems that improve everyday life at scale, and I enjoy working in inclusive and accessible design environments. I am always eager to deepen my knowledge of AI-powered tools and explore how AI agents can enhance the design process.

Available to hire

I have over 8 years of experience leading end-to-end UX for complex enterprise platforms, including AI-powered tools, data workflows, and consumer-facing SaaS and e-commerce products. I’m skilled at driving UX strategy, leading research, and collaborating cross-functionally to deliver measurable business impact. With a systems thinking mindset, I thrive in ambiguity and prioritize clarity, trust, and accessibility.

I’m passionate about solving meaningful problems that improve everyday life at scale, and I enjoy working in inclusive and accessible design environments. I am always eager to deepen my knowledge of AI-powered tools and explore how AI agents can enhance the design process.

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Work Experience

Senior Product Designer (AI Tools) at Netomi AI
October 1, 2024 - Present
Led the vision for simplifying the AI Studio experience, streamlining AI agent creation, training, and deployment, and refining agent responses that align with business guidelines and manage customer queries for businesses. Owned the end-to-end design process for multiple core features, including Prompt Manager, Actions, Topics, and Workflow Builders, enabling support teams to create, test, and iterate on LLM-driven automations, accelerating response time and improving customer satisfaction. Collaborated with AI/ML experts, Data Scientists, Sales Teams, and Product Managers across global teams to build product features and improve the AI Agent's ability to address customer queries. Owned design system and contributed to scalable, cross-platform components and tokens in Figma. Mentored junior designers and led critique rituals fostering team alignment and maturing design practices.
Lead Product Designer (B2B) at Wayfair LLC
January 31, 2024 - July 20, 2025
Led end-to-end redesign for B2B Landing page and onboarding experience, resolving drop-off bottlenecks and improving user clarity, resulting in a $41M YoY revenue increase and 11% conversion rate boost. Redesigned Wayfair's large-scale search and navigation system for 14M+ products, using data-driven insights and intuitive UI enhancements to significantly improve product discoverability and reduce time to product page. Applied WCAG 2.1 guidelines to all designs and partnered with developers to ensure full accessibility compliance in implementation. Conducted research using tools like Fullstory, Looker, and interviews, partnering with research teams for insights to improve usability and meet user needs.
Product Designer (Data Tools) at Shopify Inc
October 31, 2021 - July 20, 2025
Led design for the Experimentation Platform (ExP), enabling teams to easily build, run, and analyze A/B tests, with experiments growing by over 1000% within six months of launch. Built data tools with visualizations, streamlining access to key financial metrics and enabling faster decisions for executives and data teams. Owned product vision and execution in areas with no prior design support, working independently across product management, development, and operations.
Lead User Experience Designer at Samsung R&D Institute
May 31, 2019 - July 20, 2025
Defined AI experience principles for mid-tier segment and delivered Global Camera App UX for smart devices across Europe, Pan America, APAC, and SWA encompassing visual design, interaction design, and UX patterns. This project guided design principles for on-device intelligence for core Samsung apps like Call, Messaging, Gallery, Camera, and Battery Usage. Secured an A1 Design Patent for a method to manage information of application (Layered disclosure of information on an electronic device) using the camera app.
Senior User Experience Designer at Samsung R&D Institute
March 31, 2018 - July 20, 2025
Delivered design leadership and UX expertise in developing smart device applications. Collaborated on AI experience principles and contributed to core app design.
Retail Experience Designer at Four Dimensions Retail
September 30, 2015 - July 20, 2025
Worked on retail experience design projects.
Design Intern at FITCH
September 30, 2014 - July 20, 2025
Design internship work focused on various design projects.
Exhibition Designer at Pavilions & Interiors Pvt Ltd
June 30, 2012 - July 20, 2025
Designed exhibitions and interiors.

Education

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Qualifications

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Industry Experience

Software & Internet, Retail, Computers & Electronics