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I am a Senior Product Designer with over 6 years of experience specializing in web and mobile applications across sectors such as cybersecurity, fintech, and the public sector. I have designed secure two-factor authentication flows, fraud prevention tools, and scalable design systems with a strong focus on accessibility and simplicity. I enjoy collaborating with cross-functional teams to create high-clarity user experiences that meet business goals. My expertise includes working extensively with AI tools like Claude and ChatGPT to accelerate design and research workflows, and I am passionate about delivering WCAG-compliant solutions. I thrive on solving complex problems and optimizing user interactions to enhance security, usability, and engagement.…I am a Senior Product Designer with over 6 years of experience specializing in web and mobile applications across sectors such as cybersecurity, fintech, and the public sector. I have designed secure two-factor authentication flows, fraud prevention tools, and scalable design systems with a strong focus on accessibility and simplicity. I enjoy collaborating with cross-functional teams to create high-clarity user experiences that meet business goals. My expertise includes working extensively with AI tools like Claude and ChatGPT to accelerate design and research workflows, and I am passionate about delivering WCAG-compliant solutions. I thrive on solving complex problems and optimizing user interactions to enhance security, usability, and engagement.

Zohal Usmani

Product Designer, UX Designer, UI Designer, +3

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I am a Senior Product Designer with over 6 years of experience specializing in web and mobile applications across sectors such as cybersecurity, fintech, and the public sector. I have designed secure two-factor authentication flows, fraud prevention tools, and scalable design systems with a strong focus on accessibility and simplicity. I enjoy collaborating with cross-functional teams to create high-clarity user experiences that meet business goals. My expertise includes working extensively with AI tools like Claude and ChatGPT to accelerate design and research workflows, and I am passionate about delivering WCAG-compliant solutions. I thrive on solving complex problems and optimizing user interactions to enhance security, usability, and engagement.…I am a Senior Product Designer with over 6 years of experience specializing in web and mobile applications across sectors such as cybersecurity, fintech, and the public sector. I have designed secure two-factor authentication flows, fraud prevention tools, and scalable design systems with a strong focus on accessibility and simplicity. I enjoy collaborating with cross-functional teams to create high-clarity user experiences that meet business goals. My expertise includes working extensively with AI tools like Claude and ChatGPT to accelerate design and research workflows, and I am passionate about delivering WCAG-compliant solutions. I thrive on solving complex problems and optimizing user interactions to enhance security, usability, and engagement.

Available to hire

I am a Senior Product Designer with over 6 years of experience specializing in web and mobile applications across sectors such as cybersecurity, fintech, and the public sector. I have designed secure two-factor authentication flows, fraud prevention tools, and scalable design systems with a strong focus on accessibility and simplicity. I enjoy collaborating with cross-functional teams to create high-clarity user experiences that meet business goals.

My expertise includes working extensively with AI tools like Claude and ChatGPT to accelerate design and research workflows, and I am passionate about delivering WCAG-compliant solutions. I thrive on solving complex problems and optimizing user interactions to enhance security, usability, and engagement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Product Designer at Royal Bank of Canada

June 30, 2022 - August 8, 2025

Designed and implemented two-factor authentication (2FA), improving security and reducing fraud by 20%. Led the end-to-end design of debit and credit card fraud investigation internal tools that cut resolution time by 50%, saving $200K in fraud costs. Improved multi-platform design systems ensuring WCAG compliance and accessibility, standardizing UI components for a cohesive user experience.

Product Designer at Royal Bank of Canada

June 30, 2022 - July 21, 2025

Designed and implemented 2FA to improve security and reduce fraud by 20%. Led design of debit and credit card fraud investigation tools that reduced resolution time by 50%, saving $200K. Improved multi-platform design system ensuring WCAG compliance and standardized UI components for cohesive experiences.

Senior Product Designer at Asigra

June 1, 2022 - Present

Currently working as a Senior Product Designer focusing on web and mobile applications, leveraging AI tools such as Claude, ChatGPT, and Lovable to accelerate workflows. Designing secure 2FA flows and fraud prevention tools for fintech and cybersecurity platforms, with a strong emphasis on WCAG-compliant user experiences and scalable design systems.

Senior Product Designer at Asigra

June 1, 2022 - Present

Designed 2FA flows and fraud prevention tools, enhanced accessibility, and streamlined workflows using AI tools like Claude, ChatGPT, and Lovable. Focused on simplifying complex systems and delivering high-clarity user experiences in Figma.

Senior Product Designer / UX/UI Designer at Injoy

April 30, 2020 - August 8, 2025

Designed a personalized onboarding flow to capture precise health data, boosting signup clarity and engagement. Collaborated with analytics to streamline the app sitemap and conducted user testing yielding a 22% rise in engagement. Redesigned enterprise SaaS cybersecurity platforms improving security and integrations for Salesforce, Monday, and Jira, increasing user adoption by 30% and growing revenue by $120K. Scaled a token-linked design system and initiated user research using Pendo, enhancing user satisfaction by 35%. Integrated AI tools into design operations to improve efficiency and standardize processes.

Senior Product Designer / UX/UI Designer at Injoy

April 30, 2020 - July 21, 2025

Designed personalized onboarding to improve user engagement by 22%. Streamlined app sitemap improving navigation. Redesigned enterprise-level SaaS B2B cybersecurity platform, increasing user adoption by 30% and revenue by $120K. Scaled token-linked design system improving UI consistency and development speed by 10%. Led research and user testing boosting satisfaction ratings by 35%. Integrated AI tools into design operations to optimize workflow.