Available to hire
Hi! I’m Poungsein, a business student and founder of WaveWear Swimwear. I have a passion for digital marketing, social media, and fashion trends. I love creating engaging content and building online communities, especially on platforms like Instagram. Running a small swimwear brand has taught me a lot about entrepreneurship and managing customer relationships.
I’m reliable, self-motivated, and always eager to learn more about the latest in social media and fashion. With my experience in customer service and content creation, I’m excited to bring creativity and strategic thinking to any project or role I take on.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Founder and Social Media Manager at WaveWear Swimwear
January 1, 2024 - PresentFounded and operate WaveWear Swimwear, a small swimwear brand focused on stylish bikinis. Manage all social media platforms, primarily Instagram, to build brand awareness and engage customers. Create original content including product photos, reels, captions, and promotional graphics using Canva. Respond to customer messages, comments, and inquiries, providing excellent service and building customer loyalty. Track engagement metrics and adjust content strategy to grow follower base and boost conversions. Coordinate product packaging, customer orders, and inventory as a solo business owner.
Waitress at Salween Restaurant
January 1, 2024 - July 21, 2025Delivered excellent customer service in a fast-paced environment. Resolved customer concerns quickly and professionally to ensure repeat business. Memorized a large menu and made tailored recommendations to guests. Assisted in kitchen duties and supported team members during peak hours. Built strong rapport with regular customers contributing to a positive dining experience.
Seafood Clerk at Loblaws
January 1, 2022 - July 21, 2025Maintained high standards of cleanliness, product freshness, and customer service in the seafood department. Provided product knowledge and safety advice to customers. Ensured accurate restocking and inventory support.
Waitress at Chinese Express
January 1, 2021 - July 21, 2025Promoted daily specials and provided attentive service to customers. Collaborated with teammates to meet daily sales and service goals. Experienced in operating POS systems and handling cash transactions.
Education
High School Diploma at Westgate Collegiate & Vocational Institute
January 1, 2015 - December 31, 2019Qualifications
Industry Experience
Retail, Travel & Hospitality, Consumer Goods
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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