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Hi, I'm Wilfred M. Ribleza Jr., a passionate software engineer with a strong background in digital platforms and automation. I specialize in building and optimizing customer-facing chat and voice solutions, training machine learning models, and developing chatbot flows. I'm highly skilled in Python, JavaScript, and various frameworks, and I enjoy working with the latest tech tools to enhance business processes. Over the years, I've worked on diverse projects ranging from insurance platforms to news aggregators and recruitment portals. I love solving complex problems and continuously learning new technologies to deliver the best software solutions. Let's connect and create something innovative together!…Hi, I'm Wilfred M. Ribleza Jr., a passionate software engineer with a strong background in digital platforms and automation. I specialize in building and optimizing customer-facing chat and voice solutions, training machine learning models, and developing chatbot flows. I'm highly skilled in Python, JavaScript, and various frameworks, and I enjoy working with the latest tech tools to enhance business processes. Over the years, I've worked on diverse projects ranging from insurance platforms to news aggregators and recruitment portals. I love solving complex problems and continuously learning new technologies to deliver the best software solutions. Let's connect and create something innovative together!

Wilfred M. Ribleza Jr.

Web Developer, Programmer, Developer, +2

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Hi, I'm Wilfred M. Ribleza Jr., a passionate software engineer with a strong background in digital platforms and automation. I specialize in building and optimizing customer-facing chat and voice solutions, training machine learning models, and developing chatbot flows. I'm highly skilled in Python, JavaScript, and various frameworks, and I enjoy working with the latest tech tools to enhance business processes. Over the years, I've worked on diverse projects ranging from insurance platforms to news aggregators and recruitment portals. I love solving complex problems and continuously learning new technologies to deliver the best software solutions. Let's connect and create something innovative together!…Hi, I'm Wilfred M. Ribleza Jr., a passionate software engineer with a strong background in digital platforms and automation. I specialize in building and optimizing customer-facing chat and voice solutions, training machine learning models, and developing chatbot flows. I'm highly skilled in Python, JavaScript, and various frameworks, and I enjoy working with the latest tech tools to enhance business processes. Over the years, I've worked on diverse projects ranging from insurance platforms to news aggregators and recruitment portals. I love solving complex problems and continuously learning new technologies to deliver the best software solutions. Let's connect and create something innovative together!

Available to hire

Hi, I’m Wilfred M. Ribleza Jr., a passionate software engineer with a strong background in digital platforms and automation. I specialize in building and optimizing customer-facing chat and voice solutions, training machine learning models, and developing chatbot flows. I’m highly skilled in Python, JavaScript, and various frameworks, and I enjoy working with the latest tech tools to enhance business processes.

Over the years, I’ve worked on diverse projects ranging from insurance platforms to news aggregators and recruitment portals. I love solving complex problems and continuously learning new technologies to deliver the best software solutions. Let’s connect and create something innovative together!

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Software Engineer at QBE Insurance

August 1, 2021 - Present

Handle global QBE digital and automation platforms used by various business units. Configure customer-facing web chat and voice using Genesys Cloud to assist queries and potentially increase company revenue. Train machine learning models via OCR platform HyperScience for improved data extraction from digital documents using Python. Develop chatbot flows/live chat campaigns with LivePerson and JavaScript for enhanced customer interaction. Build walkthrough user guidance with WalkMe for web-based applications. Create business reports using Power BI. Resolve issues raised in ServiceNow.

Software Engineer at Noona Phil. Inc.

July 31, 2021 - July 21, 2025

Maintain news article crawlers using Python Scrapy Framework for news aggregator mobile app. Update and fix Python spiders for crawling news articles from varied sources. Provide fixes for Go-Lang mobile app services. Add system UI features using VueJs framework. Perform bug fixes on PHP back-end supporting Operations. Collaborated with development team and product managers to ideate software solutions.

Web Developer at Remote Staff Inc.

December 31, 2020 - July 21, 2025

Developed websites using AngularJS and Python Falcon Framework. Revamped and fixed bugs in existing PHP and Django web portals. Designed and developed candidate recruitment portals. Containerized API call applications using RKT and Docker. Integrated 3rd party APIs. Created data sync applications between Bullhorn, MySQL, and CouchDB. Developed responsive marketing landing pages with Foundation. Produced Python scripts for reports from databases. Handled frontend updates of WordPress website and email templates using Jinja2. Ensured cross-platform website optimization and fixed invoicing and timesheet issues. Revamped outdated applications with new technologies.