I am an experienced web developer and IT consultant with a strong background in building dynamic websites, managing IT infrastructure, and supporting organizational digital needs. With expertise in WordPress, Shopify, and programming languages like HTML, CSS, JavaScript, PHP, .NET, and Java, I bring an analytical and user-focused approach to technology solutions. I thrive in remote and onsite roles, focusing on security, performance, and collaboration to deliver quality results. Throughout my career, I have successfully supervised IT operations for high-profile events such as the FIFA World Cup and AFC Asian Cup, developed and maintained websites for various companies and NGOs, and provided technical support and training. Passionate about continuous learning, I am currently advancing my education with a master's degree in computer and communications network engineering while staying updated on the latest digital safety and security practices.

Mirna Issrawi

I am an experienced web developer and IT consultant with a strong background in building dynamic websites, managing IT infrastructure, and supporting organizational digital needs. With expertise in WordPress, Shopify, and programming languages like HTML, CSS, JavaScript, PHP, .NET, and Java, I bring an analytical and user-focused approach to technology solutions. I thrive in remote and onsite roles, focusing on security, performance, and collaboration to deliver quality results. Throughout my career, I have successfully supervised IT operations for high-profile events such as the FIFA World Cup and AFC Asian Cup, developed and maintained websites for various companies and NGOs, and provided technical support and training. Passionate about continuous learning, I am currently advancing my education with a master's degree in computer and communications network engineering while staying updated on the latest digital safety and security practices.

Available to hire

I am an experienced web developer and IT consultant with a strong background in building dynamic websites, managing IT infrastructure, and supporting organizational digital needs. With expertise in WordPress, Shopify, and programming languages like HTML, CSS, JavaScript, PHP, .NET, and Java, I bring an analytical and user-focused approach to technology solutions. I thrive in remote and onsite roles, focusing on security, performance, and collaboration to deliver quality results.

Throughout my career, I have successfully supervised IT operations for high-profile events such as the FIFA World Cup and AFC Asian Cup, developed and maintained websites for various companies and NGOs, and provided technical support and training. Passionate about continuous learning, I am currently advancing my education with a master’s degree in computer and communications network engineering while staying updated on the latest digital safety and security practices.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
English
Fluent
French
Advanced

Work Experience

Web Developer at 800 Storage Dubai – United Arab Emirates (Remote)
June 1, 2023 - Present
Developing custom themes and plugins to create dynamic and engaging websites. Customizing existing WordPress themes and plugins to tailor them to specific client requirements and design preferences. Translated Figma designs into fully functional website frontends, ensuring fidelity to design specifications and optimal user experience. Proactively enhance website performance through efficient coding and optimization techniques, delivering optimal user experiences. Utilized Jira platform to manage project tasks and workflows efficiently, ensuring timely delivery and alignment with project goals. Implemented Agile methodology, including sprint planning, backlog grooming, and sprint reviews, to enhance team collaboration and adaptability.
IT Consultant at Female Organization (NGO) – Achrafieh, Beirut - Lebanon
September 1, 2022 - Present
Responsible for managing the organization's online domain, including registration, renewal, and DNS management. Managed and ensured the security of all Microsoft email accounts for the organization. Developed and maintained the organization's online websites, ensuring they were up-to-date, secure, and user-friendly. Provided technical support to end-users and resolved any issues related to websites, email accounts, and other IT systems. Conducted regular maintenance and updates on all computers including software and hardware upgrades. Troubleshoot and resolve technical issues related to computers, networks, and other IT systems. Maintained inventory and asset management of all IT equipment and systems, including tracking warranties and licenses.
IT Supervisor at Qatar Star Services L.L.C. – Doha, Qatar
February 29, 2024 - July 21, 2025
IT supervisor in the Food & Beverage concessions Program for the AFC Asian Cup Qatar 2023. Assisted the concessions at all times by solving POS problems or malfunctions, coordinating with the Q&B team, and escalating major concerns to the IT Coordinator.
Freelance Digital Literacy Trainer and Office 365 Specialist at TA Mena & Gulf
December 31, 2023 - July 21, 2025
Provided digital literacy training and Office 365 expertise on a freelance basis.
Web Developer at Chalco Group – Beirut, Lebanon
October 31, 2023 - July 21, 2025
Developed websites from scratch using HTML, CSS, JavaScript, PHP, .NET, Java, MySQL. Developed websites on WordPress and Shopify with connections to Stripe and MySQL Database. Responsible for web hosting, email hosting, domain connection, and SSL certificate implementation.
IT Supervisor at Qatar Star Services L.L.C. – Doha, Qatar
December 31, 2022 - July 21, 2025
IT supervisor in the Food & Beverage concessions Program for the FIFA World Cup Qatar 2022. Guaranteed all hardware, software, and communication devices were working properly and assisted user needs. Tested equipment and software related to operations, cash registers, POS systems, office computers, printers, and radios. Provided helpdesk support and maintained backup equipment for emergencies. Reported daily to the IT Manager.
System and Network Engineer at PCIS - Electra Engineering – Beirut, Lebanon
June 30, 2023 - July 21, 2025
Overlooked operation of LAN/WAN related network services. Managed network software and hardware upgrades. Developed and maintained a company website hosted on GoDaddy. Managed Microsoft email account security. Implemented Microsoft Defender for system protection. Updated frontend of a system connected to an Oracle database improving UX and efficiency. Collaborated cross-functionally to troubleshoot technical issues. Conducted regular backups and security updates.
Freelance – Archiving System at SharikawaLaken Organization (NGO) – Beirut, Lebanon
January 31, 2022 - July 21, 2025
Reviewed and organized all external hard drives, removing redundant files and improving accessibility. Archived data securely locally and online. Created an admin panel and database for secure online archiving. Maintained and updated the archiving system, managed access permissions, monitored usage, and troubleshot technical issues. Provided training and support to end-users for effective system use.
Android App Development (Senior Project) at Lebanese University, Lebanon
November 30, 2019 - July 21, 2025
Developed an Android mobile application for municipalities, participating in a university competition using Android Studio, Wamp Server/EasyPHP, and Firebase online database.
Web Developer at 800 Storage Dubai – United Arab Emirates (Remote)
June 1, 2023 - Present
Developing custom themes and plugins to create dynamic and engaging websites. Customizing existing WordPress themes and plugins to tailor them to specific client requirements and design preferences. Translated Figma designs into fully functional website frontends, ensuring fidelity to design specifications and optimal user experience. Proactively enhance website performance through efficient coding and optimization techniques, delivering optimal user experiences. Utilized Jira platform to manage project tasks and workflows efficiently, ensuring timely delivery and alignment with project goals. Implemented Agile methodology, including sprint planning, backlog grooming, and sprint reviews, to enhance team collaboration and adaptability.
IT Consultant at Female Organization (NGO) – Achrafieh, Beirut - Lebanon
September 1, 2022 - Present
Responsible for managing the organization's online domain, including registration, renewal, and DNS management. Managed and ensured the security of all Microsoft email accounts for the organization. Developed and maintained the organization's online websites, ensuring that they were up-to-date, secure, and user-friendly. Provided technical support to end-users and resolved any issues related to the websites, email accounts, and other IT systems. Conducted regular maintenance and updates on all computers in the organization, including software and hardware upgrades. Troubleshoot and resolve any technical issues related to the computers, networks, and other IT systems. Maintained inventory and asset management of all IT equipment and systems, including tracking warranties and licenses.
IT Supervisor at Qatar Star Services L.L.C. – Doha, Qatar
February 29, 2024 - July 21, 2025
IT supervisor in the Food & Beverage concessions Program for the AFC Asian Cup Qatar 2023. Assist the concessions at all times by solving POS problems or malfunctions, coordinating with the Q&B team, and escalating major concerns to the IT Coordinator.
Freelance Digital Literacy Trainer and Office 365 Specialist at TA Mena & Gulf
December 31, 2023 - July 21, 2025
Web Developer at Chalco Group – Beirut, Lebanon
October 31, 2023 - July 21, 2025
Develop Websites from scratch using HTML, CSS, JavaScript, PHP, .net, Java, MySQL. Develop websites on WordPress, Shopify with connections to Stripe and MySQL Database. Responsible for Web hosting, Email Hosting, Domain connection and SSL Certificate implementation.
IT Supervisor at Qatar Star Services L.L.C. – Doha, Qatar
December 31, 2022 - July 21, 2025
IT supervisor in the Food & Beverage concessions Program for the FIFA World Cup Qatar 2022. Guarantee all hardware and software as well as communication devices are working properly and assist any user needs. Test all equipment and software related for operations, cash registers, POS systems, office computers and printers, and radios. Give helpdesk support to all users as requested and maintain backup equipment for emergencies. Report daily to the IT Manager.
System and Network Engineer at PCIS - Electra Engineering – Beirut, Lebanon
June 30, 2023 - July 21, 2025
Overlooking the operation of LAN/WAN related network services. Taking care of the network software and hardware upgrades. Developed and maintained a website for the company hosted online on GoDaddy. Managed and ensured the security of Microsoft email accounts for the organization. Implemented and maintained Microsoft Defender to protect the company's computer systems. Worked on updating the front end of a system connected to an Oracle database, improving user experience, and increasing efficiency. Collaborated with cross-functional teams to troubleshoot and resolve technical issues related to the website, email accounts, and database system. Conducted regular backups and updates to ensure the website and system were up-to-date and secure.
Freelance – Archiving System at SharikawaLaken Organization (NGO) – Beirut, Lebanon
January 31, 2022 - July 21, 2025
Conducted an overview of all external hard drives used by the organization, including analyzing the data stored on them and identifying redundant or outdated files. Cleaned and organized the external hard drives, removing any unnecessary files or duplicates and reorganizing the data to improve accessibility and usability. Archived the data properly, ensuring that all important files and documents were backed up and stored securely, both locally and online. Created an admin panel as an archiving system to streamline the archiving process, making it easier to manage and access archived data securely online. Developed a database to store archived data online securely, implementing appropriate security measures to protect against unauthorized access or data breaches. Maintained and updated the archiving system, including managing access permissions, monitoring system usage, and troubleshooting any technical issues that arose. Provided training and support to end-users to ensure that they c
Android App Development (Senior Project) at Lebanese University, Lebanon
November 30, 2019 - July 21, 2025
Created an android mobile application for municipalities participating in a university competition using Android Studio, WAMP server/EasyPHP and an online database (Firebase).
Web Developer at 800 Storage Dubai
June 1, 2023 - Present
Developing custom themes and plugins to create dynamic and engaging websites. Customizing existing WordPress themes and plugins to meet client requirements and design preferences. Translating Figma designs into fully functional website frontends with a focus on design fidelity and user experience. Enhancing website performance through efficient coding and optimization. Managing project tasks and workflows using Jira and implementing Agile methodology for team collaboration and adaptability.
IT Consultant at Female Organization (NGO)
September 1, 2022 - Present
Managing the organization's online domain including registration, renewal, and DNS management. Ensuring security of Microsoft email accounts. Developing and maintaining websites for security, updates, and user-friendliness. Providing technical support for websites, email, and IT systems. Conducting maintenance and upgrades for hardware and software. Troubleshooting technical issues and maintaining IT inventory and assets.
IT Supervisor at Qatar Star Services L.L.C.
December 31, 2022 - August 5, 2025
Supervised IT operations in Food & Beverage concessions programs for two major events: the FIFA World Cup Qatar 2022 and AFC Asian Cup Qatar 2023. Assisted in solving Point of Sale (POS) system issues, coordinated with teams, ensured hardware and software functionality including cash registers, office computers, printers, radios, and communication devices. Provided helpdesk support and maintained backup equipment. Reported daily to IT Manager.
IT Supervisor at Qatar Star Services L.L.C.
February 29, 2024 - August 5, 2025
IT supervisor for Food & Beverage concessions program for AFC Asian Cup Qatar 2023. Provided POS problem resolution, coordinated with beverage and food teams, escalated major issues to IT Coordinator, and ensured smooth operations.
Freelance Digital Literacy Trainer and Office 365 Specialist at TA Mena & Gulf
December 31, 2023 - August 5, 2025
Provided freelance training related to digital literacy and specialized in Office 365 applications, delivering remote knowledge sessions and skill development for end-users.
Web Developer at Chalco Group
October 31, 2023 - August 5, 2025
Developed websites from scratch using HTML, CSS, JavaScript, PHP, .NET, Java, and MySQL. Created websites on WordPress and Shopify integrated with Stripe and MySQL databases. Managed web hosting, email hosting, domain connections, and SSL certificate implementations.
System and Network Engineer at PCIS - Electra Engineering
June 30, 2023 - August 5, 2025
Oversaw LAN/WAN network operations, managed software and hardware upgrades, developed and maintained company website hosted on GoDaddy. Ensured security of Microsoft email accounts and implemented Microsoft Defender. Updated system front end connected to Oracle database to improve user experience. Collaborated on troubleshooting and maintenance including backups and security.
Freelance Archiving System Developer at SharikawaLaken Organization (NGO)
January 31, 2022 - August 5, 2025
Analyzed and organized external hard drives data, removed redundant files, archived data securely both locally and online. Created an admin panel and database for archiving system. Maintained access permissions, usage monitoring, and troubleshooting. Provided training and user support for the archiving system.
Android App Developer (Senior Project) at Lebanese University
November 30, 2019 - August 5, 2025
Developed an Android mobile application for municipalities as part of a university competition using Android Studio, WAMP server/EasyPHP, and Firebase database.

Education

Master’s degree at Rafik Hariri University
January 1, 2022 - December 31, 2023
Bachelor of Engineering at Lebanese University
October 1, 2015 - October 31, 2019
Baccalaureate 2 at Hussein Masoud Official Secondary School
August 1, 2015 - August 31, 2016
Master’s degree at Rafik Hariri University
January 1, 2022 - December 31, 2024
Bachelor of Engineering at Lebanese University
January 1, 2015 - October 31, 2019
Baccalaureate 2 at Hussein Masoud Official Secondary School
January 1, 2016 - August 31, 2016
Master’s degree in computer and communications Network Engineering at Rafik Hariri University
January 1, 2022 - December 31, 2024
Bachelor of Engineering in Computer and Communication Network Engineering at Lebanese University
January 11, 2030 - October 1, 2019
Baccalaureate 2 in General Science at Hussein Masoud Official Secondary School
January 11, 2030 - August 1, 2016

Qualifications

Certificate of participation as IT Supervisor in the Food & Beverage Concessions Program for the Asian Cup Qatar 2023
January 1, 2024 - February 29, 2024
Certificate of participation in Digital safety and security Training courses
May 1, 2023 - June 30, 2023
Certificate of participation as IT Supervisor in the Food & Beverage Concessions Program for the FIFA World Cup Qatar 2022
October 1, 2022 - December 31, 2022
Completion of the Digital Safety and Security Training under the project “Amplifying Diverse Voices in Lebanon”
September 1, 2022 - September 7, 2022
Certificate of participation as IT Supervisor in the Food & Beverage Concessions Program for the Asian Cup Qatar 2023
January 1, 2024 - February 29, 2024
Certificate of participation in Digital safety and security Training courses Organized by RNW Media's RNTC Media Training Centre
May 1, 2023 - June 30, 2023
Certificate of participation as IT Supervisor in the Food & Beverage Concessions Program for the FIFA World Cup Qatar 2022
October 1, 2022 - December 31, 2022
Completion of the Digital Safety and Security Training under the project “Amplifying Diverse Voices in Lebanon”
September 1, 2022 - September 7, 2022
Certificate of participation as IT Supervisor in the Food & Beverage Concessions Program for the Asian Cup Qatar 2023
January 1, 2024 - August 5, 2025
Certificate of participation in Digital Safety and Security Training courses
May 1, 2023 - June 30, 2023
Certificate of participation as IT Supervisor in the Food & Beverage Concessions Program for the FIFA World Cup Qatar 2022
October 1, 2022 - December 31, 2022
Completion of the Digital Safety and Security Training under the project “Amplifying Diverse Voices in Lebanon”
September 1, 2022 - September 7, 2022

Industry Experience

Software & Internet, Non-Profit Organization, Professional Services, Travel & Hospitality, Education, Telecommunications, Computers & Electronics, Media & Entertainment