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I am a creative and driven individual with a passion for exploring innovative and unique ideas. I take pride in being proactive, persistent, and efficient, always eager to learn and complete tasks thoroughly. Working well with others and solving problems effectively are among my strong suits, and I bring enthusiasm and a strong work ethic to everything I do. I have experience performing in front of diverse audiences and maintaining a professional presentation. Alongside my creative pursuits, I manage my self-published works, continually learning new software and marketing skills. I'm passionate about literature, music composition, and enjoy spending my free time on puzzles and caring for my Syrian hamster, Rembrandt.…I am a creative and driven individual with a passion for exploring innovative and unique ideas. I take pride in being proactive, persistent, and efficient, always eager to learn and complete tasks thoroughly. Working well with others and solving problems effectively are among my strong suits, and I bring enthusiasm and a strong work ethic to everything I do. I have experience performing in front of diverse audiences and maintaining a professional presentation. Alongside my creative pursuits, I manage my self-published works, continually learning new software and marketing skills. I'm passionate about literature, music composition, and enjoy spending my free time on puzzles and caring for my Syrian hamster, Rembrandt.

N.C. McCarthy

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I am a creative and driven individual with a passion for exploring innovative and unique ideas. I take pride in being proactive, persistent, and efficient, always eager to learn and complete tasks thoroughly. Working well with others and solving problems effectively are among my strong suits, and I bring enthusiasm and a strong work ethic to everything I do. I have experience performing in front of diverse audiences and maintaining a professional presentation. Alongside my creative pursuits, I manage my self-published works, continually learning new software and marketing skills. I'm passionate about literature, music composition, and enjoy spending my free time on puzzles and caring for my Syrian hamster, Rembrandt.…I am a creative and driven individual with a passion for exploring innovative and unique ideas. I take pride in being proactive, persistent, and efficient, always eager to learn and complete tasks thoroughly. Working well with others and solving problems effectively are among my strong suits, and I bring enthusiasm and a strong work ethic to everything I do. I have experience performing in front of diverse audiences and maintaining a professional presentation. Alongside my creative pursuits, I manage my self-published works, continually learning new software and marketing skills. I'm passionate about literature, music composition, and enjoy spending my free time on puzzles and caring for my Syrian hamster, Rembrandt.

Available to hire

I am a creative and driven individual with a passion for exploring innovative and unique ideas. I take pride in being proactive, persistent, and efficient, always eager to learn and complete tasks thoroughly. Working well with others and solving problems effectively are among my strong suits, and I bring enthusiasm and a strong work ethic to everything I do.

I have experience performing in front of diverse audiences and maintaining a professional presentation. Alongside my creative pursuits, I manage my self-published works, continually learning new software and marketing skills. I’m passionate about literature, music composition, and enjoy spending my free time on puzzles and caring for my Syrian hamster, Rembrandt.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Independent Carer for Family

November 1, 2024 - Present

Organised transportation for hospital and doctor visits, maintained household cleanliness and appliance efficiency, managed wound dressing, medication, meal preparation, and patient morale, while balancing multiple work-based courses.

Owner/Author at Mabonford Press

February 1, 2023 - Present

- Researched, planned, wrote, formatted, edited, illustrated, and marketed self-published works. - Self-taught in using Adobe InDesign, Adobe Acrobat, and Canva for book covers and EP artwork. - Revived and republished Victorian/Edwardian children's literature. Built and maintained an online portfolio for creative writing, music, and artwork.

Customer Care Advisor at Bourne Leisure (Haven)

February 28, 2023 - July 22, 2025

Handled guest calls using Avaya, booked and managed holiday arrangements using Seaware, liaised with Haven sites for special needs accommodation, escalated issues to relevant teams ensuring guest satisfaction and problem resolution.

Quality Team Member at ASOS

August 31, 2018 - July 22, 2025

Ensured quality and consistency of advisor responses, provided weekly feedback, identified trends and communicated with Process & Engagement Team, created presentations and briefings using Microsoft Office, supported training and coached advisors, liaised with external marking company via Skype calibrations.

Social Media Advisor at ASOS

April 30, 2017 - July 22, 2025

Corresponded with customers across social media and email platforms using Oracle and Gnatta, provided tailored responses adhering to company standards, escalated issues to Team Leader to improve floor efficiency and productivity.

Library Assistant at Watford General Library

July 31, 2009 - July 22, 2025

Assisted customers with queries while managing the front desk, maintained unique library database for stock, borrows, and returns, facilitated book transfers with local libraries, and organised and shelved books by category and author.