I am a dedicated professional committed to exceptional customer service and fostering a positive atmosphere. My passion for creating a welcoming environment drives me to ensure every interaction is meaningful. I draw inspiration from creative pursuits, enhancing my problem-solving skills and teamwork. Multitask in fast-paced settings: assist customers, process transactions, maintain focus. Deliver excellent customer service: listen, offer solutions, make informed recommendations. Ensure financial accuracy: give correct change, count drawers to prevent theft and fraud. Maintain a clean, organized store: restock, arrange displays, clean, ensure accessibility. Adhere to sanitation standards: regular cleaning, proper food handling, respond to inspector feedback. Foster a constructive work environment: cooperate, communicate, resolve conflicts, accept feedback.

Darla Gonzalez

I am a dedicated professional committed to exceptional customer service and fostering a positive atmosphere. My passion for creating a welcoming environment drives me to ensure every interaction is meaningful. I draw inspiration from creative pursuits, enhancing my problem-solving skills and teamwork. Multitask in fast-paced settings: assist customers, process transactions, maintain focus. Deliver excellent customer service: listen, offer solutions, make informed recommendations. Ensure financial accuracy: give correct change, count drawers to prevent theft and fraud. Maintain a clean, organized store: restock, arrange displays, clean, ensure accessibility. Adhere to sanitation standards: regular cleaning, proper food handling, respond to inspector feedback. Foster a constructive work environment: cooperate, communicate, resolve conflicts, accept feedback.

Available to hire

I am a dedicated professional committed to exceptional customer service and fostering a positive atmosphere. My passion for creating a welcoming environment drives me to ensure every interaction is meaningful. I draw inspiration from creative pursuits, enhancing my problem-solving skills and teamwork.

Multitask in fast-paced settings: assist customers, process transactions, maintain focus. Deliver excellent customer service: listen, offer solutions, make informed recommendations. Ensure financial accuracy: give correct change, count drawers to prevent theft and fraud. Maintain a clean, organized store: restock, arrange displays, clean, ensure accessibility. Adhere to sanitation standards: regular cleaning, proper food handling, respond to inspector feedback. Foster a constructive work environment: cooperate, communicate, resolve conflicts, accept feedback.

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Language

English
Fluent

Work Experience

Front of House Lead at HWY 55
August 11, 2025 - Present
Managerial work including but not limited to: Delegating tasks, overseeing front of house operations, closing out the day, counting money drawers in registers, conflict resolution, maintaining brand image, creating employee schedules. Working as both a server and in the drive thru window. Multitasking in high-pace situations. Maintaining a clean and efficient drive thru by restocking and cleaning.
Copy Editor at The Appalachian
September 9, 2024 - May 9, 2025
Worked as a volunteer copy editor for the school's student-run newspaper. I worked with other copy editors on a close team to ensure all articles published on both the website and in print were factually accurate and followed the AP Style Guide.
Grocery Clerk / Bulk Manager at Earth Fare
January 1, 2020 - December 31, 2022
Delegated responsibilities to maintain departmental efficiency. Oversaw department operations by mastering stock ordering and inventory management. Demonstrated versatility by being trained in multiple departments to provide assistance whenever needed. Maintained store aesthetics by replenishing stock, designing displays, and ensuring proper product facing at shift end.
Copy Editor at The Appalachian
January 1, 2023 - December 31, 2024
Edited and refined articles for The Appalachian, Appalachian State University’s newspaper. Applied advanced editing and grammar skills to enhance content quality. Collaborated effectively with team members to ensure high editorial standards. Thrived in a fast-paced environment, staying informed on current events.

Education

Bachelor of Arts in English - Creative Writing at Appalachian State University
August 16, 2021 - May 9, 2025
Minor in Entrepreneurial Studies at Appalachian State University
August 22, 2022 - May 9, 2025
Bachelor of Arts in English - Creative Writing at Appalachian State University
September 1, 2021 - May 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Education, Professional Services, Other