Hi, I'm Mackenzie Poulain, a creative professional with a passion for storytelling and writing. I specialize in narrative development across a variety of genres and love bringing characters and settings to life through researched and imaginative writing. My background also includes strong customer service skills, working closely with teams and clients to ensure the best outcome. Currently, I assist veterinarians as an Animal Care Assistant while furthering my education in creative writing. I enjoy collaborating with others and am always eager to refine my craft through mentoring and hands-on experience. Whether serving customers or crafting a story, I approach every task with dedication and a detail-oriented mindset.

Mackenzie Poulain

Hi, I'm Mackenzie Poulain, a creative professional with a passion for storytelling and writing. I specialize in narrative development across a variety of genres and love bringing characters and settings to life through researched and imaginative writing. My background also includes strong customer service skills, working closely with teams and clients to ensure the best outcome. Currently, I assist veterinarians as an Animal Care Assistant while furthering my education in creative writing. I enjoy collaborating with others and am always eager to refine my craft through mentoring and hands-on experience. Whether serving customers or crafting a story, I approach every task with dedication and a detail-oriented mindset.

Available to hire

Hi, I’m Mackenzie Poulain, a creative professional with a passion for storytelling and writing. I specialize in narrative development across a variety of genres and love bringing characters and settings to life through researched and imaginative writing. My background also includes strong customer service skills, working closely with teams and clients to ensure the best outcome.

Currently, I assist veterinarians as an Animal Care Assistant while furthering my education in creative writing. I enjoy collaborating with others and am always eager to refine my craft through mentoring and hands-on experience. Whether serving customers or crafting a story, I approach every task with dedication and a detail-oriented mindset.

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Language

English
Fluent

Work Experience

Server/Bartender at WING HOUSE
June 1, 2024 - Present
Serving food and beverages, preparing alcoholic and non-alcoholic beverages, providing customer service, and maintaining a clean dining area.
Animal Care Assistant at Kawartha Veterinary Emergency Clinic
August 1, 2022 - Present
Assisting Veterinarians and RVTs in handling animals for various procedures, comprehensive understanding of animal husbandry, working with aggressive patients, surgery set up and proper sterilization of surgical instruments, experience with Avimark software.
Animal Care Assistant at Cavan Hills Veterinary Services
August 1, 2022 - July 22, 2025
Reception and triage duties, assisting veterinarians and RVTs with animal handling for procedures, knowledge of animal husbandry including exotics and pocket pets, surgery setup and sterilization, scheduling appointments, and experience with Avimark software.
Server/Expo at East Side Mario's
April 1, 2021 - July 22, 2025
Serving in a fast-paced popular restaurant, managing food delivery and takeout orders as main expo.
Server/Bartender at Six Foot Bay Resort
October 1, 2019 - July 22, 2025
Providing server and bartender services in a fast-paced restaurant located at a high-end resort and golf course.

Education

Bachelor's at Trent University
January 1, 2020 - June 1, 2024

Qualifications

Food Handler
December 1, 2019 - December 31, 2024
Smart Serve
May 1, 2018 - May 1, 2023

Industry Experience

Healthcare, Travel & Hospitality, Retail, Consumer Goods, Education