Hi, I'm Christine Marie Olmedo, a freelance virtual assistant with expertise in administrative projects such as executive assistant roles, customer service, sales support, data entry, and social media management. I enjoy working one-on-one with small businesses to provide flexible and affordable administrative support tailored to their needs. With several years of experience handling communications, project coordination, and client relations across multiple industries, I pride myself on delivering professional and reliable services. I am passionate about helping businesses grow and succeed by taking care of their day-to-day operational tasks efficiently and effectively.

Christine Marie Olmedo

Hi, I'm Christine Marie Olmedo, a freelance virtual assistant with expertise in administrative projects such as executive assistant roles, customer service, sales support, data entry, and social media management. I enjoy working one-on-one with small businesses to provide flexible and affordable administrative support tailored to their needs. With several years of experience handling communications, project coordination, and client relations across multiple industries, I pride myself on delivering professional and reliable services. I am passionate about helping businesses grow and succeed by taking care of their day-to-day operational tasks efficiently and effectively.

Available to hire

Hi, I’m Christine Marie Olmedo, a freelance virtual assistant with expertise in administrative projects such as executive assistant roles, customer service, sales support, data entry, and social media management. I enjoy working one-on-one with small businesses to provide flexible and affordable administrative support tailored to their needs.

With several years of experience handling communications, project coordination, and client relations across multiple industries, I pride myself on delivering professional and reliable services. I am passionate about helping businesses grow and succeed by taking care of their day-to-day operational tasks efficiently and effectively.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

CSR & Sales Support at Chase Bank Fraud Department
December 31, 2015 - July 22, 2025
Responsible for detecting and preventing fraudulent activities related to customers' accounts and transactions. Safeguarded the bank's clients from unauthorized access, identity theft, and fraudulent transactions, providing a secure banking environment for customers.
Customer Support at Amazon
December 31, 2016 - July 22, 2025
Addressed customer inquiries, resolved issues, and provided support across phone, email, chat, and social media channels. Served as the frontline representative to ensure customers have a positive experience interacting with Amazon's services and products.
Social Media Manager at Self-employed/Freelance
December 31, 2016 - July 22, 2025
Developed and executed social media strategies to enhance brand online presence, engage target audiences, and achieve marketing goals. Created content, managed calendars, planned paid advertising, used analytics, collaborated with influencers, and monitored trends to maximize social media success.
Executive Assistant & CSR Support at Self-employed/Freelance
January 1, 2016 - Present
Managed executives' calendar, communication, travel, meetings, documents, expense management, project coordination, and maintained confidentiality. Handled customer support and sales tasks professionally, including inquiries, complaints, order processing, technical support, and process improvement through collaboration with internal teams.
Fraud Department Staff at Chase Bank Fraud Department
December 31, 2015 - July 22, 2025
Responsible for detecting and preventing fraudulent activities related to customer accounts and transactions. Safeguarded clients from unauthorized access, identity theft, and fraudulent transactions, ensuring a secure banking environment.
Customer Support at Amazon Customer Support
December 31, 2016 - July 22, 2025
Handled customer inquiries, resolved issues, and provided support across phone, email, chat, and social media channels. Served as the frontline representative to ensure a positive customer experience with Amazon's services and products.
Social Media Manager at Self-employed
December 31, 2016 - July 22, 2025
Developed and executed social media strategies to enhance brand online presence, engage target audiences, and achieve marketing objectives. Managed content creation, community management, paid ad campaigns, analytics, influencer collaboration, and crisis handling.
Executive Assistant & Customer Service Representative at Self-employed
January 1, 2016 - Present
Managed executive calendar, communication, travel arrangements, meetings, documents, gatekeeping, expense management, and project coordination. Handled customer inquiries, complaints, sales, issue resolution, and collaborated with internal teams to ensure policy adherence and service improvement.

Education

Bachelor of Science at Misamis University
January 1, 2016 - December 31, 2016
Bachelor of Science at Misamis University
January 1, 2016 - December 31, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Financial Services, Retail, Media & Entertainment, Software & Internet