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I recently graduated from the University of Wolverhampton with a 2:1 BA(Hons) in Journalism. Throughout my studies and work experience, I've developed strong communication skills, including conducting interviews and writing for real audiences. I've also gained valuable retail experience working in sales and customer service roles, where I honed my organizational and time management skills. I enjoy working with people and am confident in both written and verbal communication. My background also includes costume management, which has helped me develop attention to detail and customer-focused service. I'm eager to contribute my skills and continue growing professionally in journalism and related fields.…I recently graduated from the University of Wolverhampton with a 2:1 BA(Hons) in Journalism. Throughout my studies and work experience, I've developed strong communication skills, including conducting interviews and writing for real audiences. I've also gained valuable retail experience working in sales and customer service roles, where I honed my organizational and time management skills. I enjoy working with people and am confident in both written and verbal communication. My background also includes costume management, which has helped me develop attention to detail and customer-focused service. I'm eager to contribute my skills and continue growing professionally in journalism and related fields.

Charlotte Coleman

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I recently graduated from the University of Wolverhampton with a 2:1 BA(Hons) in Journalism. Throughout my studies and work experience, I've developed strong communication skills, including conducting interviews and writing for real audiences. I've also gained valuable retail experience working in sales and customer service roles, where I honed my organizational and time management skills. I enjoy working with people and am confident in both written and verbal communication. My background also includes costume management, which has helped me develop attention to detail and customer-focused service. I'm eager to contribute my skills and continue growing professionally in journalism and related fields.…I recently graduated from the University of Wolverhampton with a 2:1 BA(Hons) in Journalism. Throughout my studies and work experience, I've developed strong communication skills, including conducting interviews and writing for real audiences. I've also gained valuable retail experience working in sales and customer service roles, where I honed my organizational and time management skills. I enjoy working with people and am confident in both written and verbal communication. My background also includes costume management, which has helped me develop attention to detail and customer-focused service. I'm eager to contribute my skills and continue growing professionally in journalism and related fields.

Available to hire

I recently graduated from the University of Wolverhampton with a 2:1 BA(Hons) in Journalism. Throughout my studies and work experience, I’ve developed strong communication skills, including conducting interviews and writing for real audiences. I’ve also gained valuable retail experience working in sales and customer service roles, where I honed my organizational and time management skills.

I enjoy working with people and am confident in both written and verbal communication. My background also includes costume management, which has helped me develop attention to detail and customer-focused service. I’m eager to contribute my skills and continue growing professionally in journalism and related fields.

Skills

Adobe Audition

Adobe Premiere Pro

Microsoft Office

Experience Level

Adobe Audition

Intermediate

Adobe Premiere Pro

Intermediate

Microsoft Office

Intermediate

Language

English

Fluent

Work Experience

Sales Assistant at Smyths Toys-Telford

December 31, 2024 - July 23, 2025

Worked as a temporary sales assistant responsible for handling Click & Collect orders, maintaining a well-organized shop floor, and providing excellent customer service. Efficiently managed order collections and greeted customers at the Click & Collect station, ensuring a smooth and positive shopping experience.

Volunteer at Express and Star-Wolverhampton, West Midlands

June 30, 2024 - July 23, 2025

Developed key communication and journalism skills during work experience. Responsibilities included conducting phone interviews, writing professional emails to request interviews, and having a piece published on their website. This experience refined phone and email etiquette and strengthened confidence in professional communication.

General Sales Assistant at Matalan-Telford

September 30, 2023 - July 23, 2025

Fully till-trained and trusted to handle transactions efficiently. Responsible for stocking shelves and maintaining a tidy, organized shop floor to ensure a seamless shopping experience for customers.

Costume Assistant at Old time portrait studio-Blackpool

July 31, 2022 - July 23, 2025

Managed the sorting, organizing, cleaning, and proper storage of costumes to maintain quality. Ensured the shop floor and windows were clean and presentable. Assisted customers with inquiries, provided excellent customer service, and handled transactions including money management.