Hi, I'm S M Niaz Mahmud, a passionate Digital Marketing Specialist with hands-on experience driving significant ROI growth and engagement through SEO, content strategy, and social media campaigns. Certified in Google Ads, Google Analytics, and Meta Marketing, I combine my marketing skills with technical knowledge in HTML, CSS, JavaScript, Python, and PHP to create data-driven, effective marketing strategies. I enjoy optimizing campaigns, automating reports, and leveraging tools like Meta Business Suite to deliver impactful results. With a technical background and creative approach, I strive to help brands improve their online presence and connect meaningfully with their audiences.

Hi, I'm S M Niaz Mahmud, a passionate Digital Marketing Specialist with hands-on experience driving significant ROI growth and engagement through SEO, content strategy, and social media campaigns. Certified in Google Ads, Google Analytics, and Meta Marketing, I combine my marketing skills with technical knowledge in HTML, CSS, JavaScript, Python, and PHP to create data-driven, effective marketing strategies. I enjoy optimizing campaigns, automating reports, and leveraging tools like Meta Business Suite to deliver impactful results. With a technical background and creative approach, I strive to help brands improve their online presence and connect meaningfully with their audiences.

Available to hire

Hi, I’m S M Niaz Mahmud, a passionate Digital Marketing Specialist with hands-on experience driving significant ROI growth and engagement through SEO, content strategy, and social media campaigns. Certified in Google Ads, Google Analytics, and Meta Marketing, I combine my marketing skills with technical knowledge in HTML, CSS, JavaScript, Python, and PHP to create data-driven, effective marketing strategies.

I enjoy optimizing campaigns, automating reports, and leveraging tools like Meta Business Suite to deliver impactful results. With a technical background and creative approach, I strive to help brands improve their online presence and connect meaningfully with their audiences.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Content Analyst & Search Recommendation Evaluator at Telus International AI (TikTok)
May 31, 2025 - July 23, 2025
Evaluated over 1,000+ search recommendations weekly to improve user experience, relevance, and intent alignment. Delivered detailed feedback that improved search engine algorithm accuracy by identifying 20%+ low-relevance results. Provided detailed feedback to optimize search engine performance and algorithms. Moderated 500+ TikTok content items per week, ensuring 100% compliance with platform guidelines and community standards. Detected patterns and trends to enhance search quality, reducing irrelevant recommendations by 15%. Collaborated with cross-functional teams to maintain 98%+ quality assurance scores and consistently meet KPIs.
Content Analyst & Search Recommendation Evaluator at Telus International AI (TikTok)
May 31, 2025 - July 23, 2025
Evaluated over 1,000+ search recommendations weekly to improve user experience, relevance, and intent alignment. Delivered detailed feedback that improved search engine algorithm accuracy by identifying 20%+ low-relevance results. Provided detailed feedback to optimize search engine performance and algorithms. Moderated 500+ TikTok content items per week, ensuring 100% compliance with platform guidelines and community standards. Detected patterns and trends to enhance search quality, reducing irrelevant recommendations by 15%. Collaborated with cross-functional teams to maintain 98%+ quality assurance scores and consistently meet KPIs.
Software Developer Internship at Genesis Software & Technology Ltd.
January 31, 2024 - July 23, 2025
Proficient in software development methodologies. Strong foundation in object-oriented programming and design patterns. Expertise in PHP development, including database operations. In-depth knowledge of Laravel framework and RESTful API development. GIT version control and Composer proficiency. Web development skills using HTML, CSS, JavaScript, and jQuery.
Software Developer Internship at Genesis Software & Technology Ltd.
January 31, 2024 - July 23, 2025
Proficient in software development methodologies. Strong foundation in object-oriented programming and design patterns. Expertise in PHP development, including database operations. In-depth knowledge of Laravel framework and RESTful API development. GIT version control and Composer proficiency. Web development skills using HTML, CSS, JavaScript, and jQuery.
Digital Marketing Manager at Ghuddy
April 30, 2023 - July 23, 2025
Assisted in SEO strategy with CTO; created an implementation roadmap for best practices to drive more engagement across web entities and social media. Orchestrated the successful launch of 5 social media marketing campaigns; successfully established community engagement through content marketing, resulting in a 35% improvement in engagement rate. Designed and optimized a digital marketing campaign on Meta, which led to a 20% increase in ROI.
Digital Marketing Manager at Ghuddy
April 30, 2023 - July 23, 2025
Assisted in SEO strategy with CTO; created an implementation roadmap for best practices to drive more engagement across web entities and social media. Orchestrated the successful launch of 5 social media marketing campaigns and established community engagement through content marketing, resulting in a 35% improvement in engagement rate. Designed and optimized a digital marketing campaign on Meta, which led to a 20% increase in ROI.
Data Analyst (Associate) at Adiva Graphics
October 31, 2022 - July 23, 2025
Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and a 35% reduction in turnaround time. Supported Multi-National companies based in the USA & Canada, catering to the top 10 marketing research and analytics companies worldwide. Conducted survey checking, quality check data tables, and created visually engaging charts to help facilitate the client's marketing research project management process. Analyzed companies' 12-month sales results to develop three-year monthly projections by revenue and customer type.
Data Analyst(Associate) at Adiva Graphics
October 31, 2022 - July 23, 2025
Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and a 35% reduction in turnaround time. Supported Multi-National companies based in the USA & Canada, catering to top 10 marketing research and analytics companies worldwide; conducted survey checking, quality check data tables, and created visually engaging charts to facilitate the client's marketing research project management process. Analyzed companies' 12-month sales results to develop three-year monthly projections by revenue and customer type.

Education

Bachelor of science at North South University
January 1, 2022 - December 31, 2022
Bachelor of Science at North South University
January 1, 2018 - December 31, 2022

Qualifications

Google Digital Marketing & E-commerce Certificate
January 1, 2025 - July 23, 2025
CCNA: Enterprise Networking, Security, and Automation
January 1, 2024 - July 23, 2025
CCNA: Switching, Routing, and Wireless Essentials
October 1, 2023 - July 23, 2025
CCNA: Introduction to Networks
July 1, 2023 - July 23, 2025
Google Data Analytics Professional Certificate
January 1, 2023 - July 23, 2025
Meta Social Media Marketing Professional Certificate
November 1, 2022 - July 23, 2025
Google Ads Search Certification
November 1, 2022 - July 23, 2025
Google IT Support Specialization
October 1, 2021 - July 23, 2025
Content Marketing Foundations
August 1, 2021 - July 23, 2025
Google IT Automation with Python
May 1, 2021 - July 23, 2025

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Financial Services, Retail