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I am a motivated and adaptable IT graduate with a strong passion for software development and IT infrastructure. I enjoy solving technical problems and bridging the gap between technology and users with effective communication and customer service skills. My experience spans from developing secure online platforms to providing IT support in dynamic environments. Balancing academic achievements with internships and part-time roles, I am always eager to learn new technologies and contribute innovative solutions. I look forward to opportunities where I can grow as an IT Support Specialist, Network Engineer, or Software Engineer, making a positive impact through reliable and secure systems.…I am a motivated and adaptable IT graduate with a strong passion for software development and IT infrastructure. I enjoy solving technical problems and bridging the gap between technology and users with effective communication and customer service skills. My experience spans from developing secure online platforms to providing IT support in dynamic environments. Balancing academic achievements with internships and part-time roles, I am always eager to learn new technologies and contribute innovative solutions. I look forward to opportunities where I can grow as an IT Support Specialist, Network Engineer, or Software Engineer, making a positive impact through reliable and secure systems.

Sathsindu Perera

Web Developer, Programmer, Developer, +2

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I am a motivated and adaptable IT graduate with a strong passion for software development and IT infrastructure. I enjoy solving technical problems and bridging the gap between technology and users with effective communication and customer service skills. My experience spans from developing secure online platforms to providing IT support in dynamic environments. Balancing academic achievements with internships and part-time roles, I am always eager to learn new technologies and contribute innovative solutions. I look forward to opportunities where I can grow as an IT Support Specialist, Network Engineer, or Software Engineer, making a positive impact through reliable and secure systems.…I am a motivated and adaptable IT graduate with a strong passion for software development and IT infrastructure. I enjoy solving technical problems and bridging the gap between technology and users with effective communication and customer service skills. My experience spans from developing secure online platforms to providing IT support in dynamic environments. Balancing academic achievements with internships and part-time roles, I am always eager to learn new technologies and contribute innovative solutions. I look forward to opportunities where I can grow as an IT Support Specialist, Network Engineer, or Software Engineer, making a positive impact through reliable and secure systems.

Available to hire

I am a motivated and adaptable IT graduate with a strong passion for software development and IT infrastructure. I enjoy solving technical problems and bridging the gap between technology and users with effective communication and customer service skills. My experience spans from developing secure online platforms to providing IT support in dynamic environments.

Balancing academic achievements with internships and part-time roles, I am always eager to learn new technologies and contribute innovative solutions. I look forward to opportunities where I can grow as an IT Support Specialist, Network Engineer, or Software Engineer, making a positive impact through reliable and secure systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Software Engineer Intern at VitalFew, Colombo, Sri Lanka (Remote)

February 28, 2025 - July 24, 2025

Assisted in debugging and troubleshooting software issues to ensure high performance and responsiveness of applications. Supported the implementation of new features and functionality based on user requirements. Engaged in code reviews and improved the software development lifecycle through continuous integration and testing practices. Utilized technologies such as HTML, CSS, JavaScript, React JS, and Node JS for various project modules.

IT Support Intern at Ascension Information Technologies, Colombo, Sri Lanka

July 31, 2022 - July 24, 2025

Managed user accounts, group policies, and access control through Active Directory (AD), enhancing security and efficiency. Assisted in administering and maintaining Windows Server environments, including installation, updates, and performance monitoring. Diagnosed and resolved network connectivity issues, configured routers and switches to ensure smooth network operations. Provided timely IT support and helpdesk services to end-users, improving IT service delivery.

Retail Customer Service & Support Representative at Officeworks, Maribyrnong, Australia

October 1, 2022 - Present

Delivered exceptional customer service by assisting with product selection, addressing inquiries, and resolving issues promptly in-store and online, specializing in technology products and services. Efficiently processed transactions using POS systems. Guided customers in selecting technology products, promoted special offers, and finalized sales. Provided technical support including network configurations, router setup, and troubleshooting connectivity problems. Promoted store promotions and special offers to enhance sales and customer satisfaction.