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I'm a passionate and innovative professional with a proven track record in elevating customer experiences and driving digital engagement. From delivering exceptional service as a Front Desk Customer Executive to managing international clients and creating impactful content as a Social Media Manager, I thrive on turning challenges into opportunities for growth and brand success.…

Apeksha Bagdai

Social Media Manager, Content Creator, Digital Marketer, +1

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I'm a passionate and innovative professional with a proven track record in elevating customer experiences and driving digital engagement. From delivering exceptional service as a Front Desk Customer Executive to managing international clients and creating impactful content as a Social Media Manager, I thrive on turning challenges into opportunities for growth and brand success.…

Available to hire

I’m a passionate and innovative professional with a proven track record in elevating customer experiences and driving digital engagement. From delivering exceptional service as a Front Desk Customer Executive to managing international clients and creating impactful content as a Social Media Manager, I thrive on turning challenges into opportunities for growth and brand success.

Skills

Social Media Design

Copywriting

Experience Level

Social Media Design

Intermediate

Copywriting

Intermediate

Language

English

Fluent

Hindi

Advanced

Gujarati

Advanced

Work Experience

Front Desk Customer Executive at Twinkle Indane Service (IOCL) - Rajkot

December 31, 2019 - July 24, 2025

Provided exceptional customer service by greeting and assisting customers with their inquiries and service requests. Managed phone calls, scheduled appointments, and maintained customer records with accuracy. Handled billing, payments, and document work ensuring a smooth and efficient customer experience. Coordinated with team members to ensure timely service delivery and overall operational efficiency.

Customer Relationship Executive at Angel Design Space - Rajkot

December 31, 2023 - July 24, 2025

Effectively managed relationships with international clients, ensuring their needs were met with high standards of service. Coordinated communications, addressed client inquiries, and facilitated project timelines to ensure timely delivery. Worked closely with design and production teams to tailor services to meet client specifications, fostering strong, long-term relationships and enhancing overall client satisfaction.

Social Media Manager at Pahal Tech. - Rajkot

December 31, 2024 - July 24, 2025

Focused on content creation and boosting online engagement. Developed and implemented strategies to enhance the company's social media presence, writing and managing content across various platforms. Analyzed social media metrics and conducted audience research to adjust strategies and optimize performance. Collaborated with marketing and design teams to create compelling campaigns that increased brand awareness and drove customer engagement.