I am Maffy Joy, a Business Development & Digital Marketing Specialist with 5+ years of experience in business development, digital and social media marketing, public relations, and travel management. I am passionate about leadership and innovating in global markets. I excel at building strong client relationships, leading cross-functional teams, and optimizing operational efficiency to drive business growth. I am skilled in managing remote teams, digital marketing strategies, and business expansion initiatives.

Maffy Joy

I am Maffy Joy, a Business Development & Digital Marketing Specialist with 5+ years of experience in business development, digital and social media marketing, public relations, and travel management. I am passionate about leadership and innovating in global markets. I excel at building strong client relationships, leading cross-functional teams, and optimizing operational efficiency to drive business growth. I am skilled in managing remote teams, digital marketing strategies, and business expansion initiatives.

Available to hire

I am Maffy Joy, a Business Development & Digital Marketing Specialist with 5+ years of experience in business development, digital and social media marketing, public relations, and travel management. I am passionate about leadership and innovating in global markets.

I excel at building strong client relationships, leading cross-functional teams, and optimizing operational efficiency to drive business growth. I am skilled in managing remote teams, digital marketing strategies, and business expansion initiatives.

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Language

English
Fluent
German
Advanced
Malayalam
Fluent
Hindi
Advanced

Work Experience

Business Development Team/Squad Leader at GAO Tek
October 1, 2023 - July 24, 2025
Led a 10-member cross-functional team, driving increase in sales. Trained and mentored new Trainees, improving onboarding efficiency. Conducted weekly and monthly meetings and submitted reports and reviews to management. Managed SEO, HubSpot, Digital & E-mail marketing for checking quality of leads and boosting engagement.
Project Support Manager at Spaceton Builders Private Limited
April 1, 2021 - July 24, 2025
Oversaw day-to-day project operations, ensuring efficient allocation of resources, materials, and equipment across multiple construction sites. Scheduled and arranged employee travel logistics, aligning with project timelines, client meetings, and site visits to ensure seamless operations. Assisted in preparation of project reports, data analysis, and executive presentations for senior management, supporting data-driven decision-making. Implemented workflow improvements that enhanced operational efficiency and reduced project delays.
Business Development & Client Engagement Coordinator at Kent Constructions
May 1, 2017 - July 24, 2025
Managed and updated a CRM (first built ERP) database, tracking over 500+ potential clients to optimize business development. Assigned qualified leads to the sales team and kept tracking them to improve conversion rates. Organized corporate events, industry expos, and travel logistics, ensuring seamless participation. Developed and maintained long-term client relationships, leading to repeat business and brand loyalty. Created and presented weekly and monthly reports and market analysis for business growth.
Business Development Team / Squad Leader at GAO Tek
October 2, 2023 - September 18, 2025
Led a 10-member cross-functional team, driving an increase in sales. Trained and mentored new trainees, improving onboarding efficiency. Conducted weekly and monthly meetings and submitted reports and reviews to management. Managed SEO, HubSpot, Digital & Email marketing for checking quality of leads and boosting engagement.
Project Support Manager at Space to Builders Private Limited
April 1, 2021 - September 18, 2025
Over day-to-day project operations, ensuring efficient allocation of resources, materials, and equipment across multiple construction sites. Scheduled and arranged employee travel logistics, aligning with project timelines, client meetings, and site visits to ensure seamless operations. Assisted in the preparation of project reports, data analysis, and executive presentations for senior management, supporting data-driven decision-making. Implemented workflow improvements that enhanced operational efficiency and reduced project delays.
Business Development & Client Engagement Coordinator at Kent Constructions
May 1, 2017 - September 18, 2025
Managed and updated a CRM (first built ERP) database, tracking over 500+ potential clients to optimize business development. Assigned qualified leads to the sales team and kept tracking them to improve conversion rates. Organized corporate events, industry expos, and travel logistics, ensuring seamless participation. Developed and maintained long-term client relationships, leading to repeat business and brand loyalty. Created and presented weekly/monthly reports and marketing analyses for business growth.

Education

Master's at SRH Berlin University of Applied Science, Dresden, Germany
April 1, 2021 - September 1, 2024
Bachelors at Calicut University, India
January 1, 2009 - December 31, 2012
Master's in International Business and Leadership at SRH Berlin University of Applied Sciences
April 1, 2021 - September 1, 2024
Bachelor's in Functional English at Calicut University
January 1, 2009 - January 1, 2012
Post Graduation Diploma in Public Relations and Advertising Fundamentals Of Digital Marketing at Google Digital Unlocked / Public Relations and Advertising Fundamentals
January 11, 2030 - September 18, 2025
Certifications and Courses (Sabre GDS, HubSpot, Inbound Marketing, etc.) at Udemy / HubSpot Academy / Various
January 11, 2030 - September 18, 2025

Qualifications

Sabre GDS Course
January 11, 2030 - September 18, 2025
HubSpot Inbound Marketing Certification
January 11, 2030 - September 18, 2025
Google Digital Unlocked – Digital Marketing Fundamentals
January 11, 2030 - September 18, 2025
Mini MBA in Information Technology
January 11, 2030 - September 18, 2025

Industry Experience

Real Estate & Construction, Travel & Hospitality, Professional Services, Media & Entertainment, Transportation & Logistics

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