Available to hire
I am a resourceful and adaptable professional with diverse experience in caregiving, administration, social media management, and virtual assistance. I enjoy combining technology and AI tools to boost productivity, improve communication, and deliver thoughtful, person-centered service to individuals with intellectual disabilities and clients worldwide.
Multilingual and committed to continuous learning, I hold certifications in AI tools, virtual assistance, HR basics, and healthcare support. I thrive in collaborative environments and love turning ideas into creative digital content that resonates with diverse audiences.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
French
Advanced
Arabic
Fluent
Work Experience
Live-In Assistant at L’Arche Ottawa
November 1, 2024 - July 25, 2025Provided 24/7 care including dressing, bathing, feeding, and emotional support. Assisted in transferring residents using wheelchairs and lifts. Recorded vital signs and documented health updates. Administered medications under guidance. Maintained residents’ rooms and promoted daily routines.
Day Program Assistant at L’Arche Ottawa
November 1, 2024 - PresentSupport individuals with disabilities through structured day programs. Facilitate recreational and therapeutic activities such as music, exercise, art, and community outings. Provide personalized care including feeding, hygiene, and mobility support. Monitor behavior and report changes to supervisors promptly. Maintain clean and organized environments for core members.
Live-In Assistant at L’Arche Ottawa
June 1, 2023 - November 1, 2024Provided 24/7 care for residents, including dressing, bathing, feeding, mobility assistance, and emotional support; managed residents’ finances with expense reconciliation and accurate records; participated in ISP preparation and progress tracking; handled house mailbox and documentation; administered medications and recorded vital signs; maintained organized, safe living environments and daily routines.
Administrative Secretary at WAMDACON, Morocco
May 31, 2023 - July 25, 2025Handled scheduling, reports, and communication with stakeholders. Supported operational coordination for medical and educational services.
Administrative Secretary at WAMDACON, Morocco
September 1, 2022 - May 1, 2023Managed scheduling, reports, and official communications; coordinated medical and educational services to ensure smooth operations.
Freelance Virtual Assistant & Social Media Manager at Fiverr Platform
August 31, 2022 - July 25, 2025Provided customer support and administrative services. Managed social media strategy, content creation, and scheduling.
Medical Secretary at Tilila Clinic, Morocco
October 31, 2020 - July 25, 2025Scheduled and confirmed patient appointments, ensuring minimal wait times and smooth flow. Welcomed patients, assisted with intake forms, and responded to inquiries with empathy. Maintained and updated medical records, supporting accurate patient history and treatment tracking. Assisted healthcare staff during patient flow management, including preparing patients for exams. Coordinated follow-ups and lab result communication between patients and doctors. Observed patient conditions in waiting areas and alerted medical staff if urgent care was needed. Supported basic patient comfort tasks such as guiding mobility-impaired individuals and offering hydration. Ensured confidentiality and a calm, respectful environment under pressure.
Freelance Virtual Assistant & Social Media Manager at Remote – Fiverr Platform
May 1, 2018 - August 1, 2022Provided administrative and customer support for clients worldwide; developed social media strategies, created engaging content, and managed posting schedules; utilized AI tools, Canva, and analytics to boost audience engagement and brand visibility.
Tutor & Volunteering Activity Facilitator at AEAE Association, Morocco
January 1, 2014 - January 1, 2021Led educational and recreational activities for children and youth; organized Sunday programs, community events, and fundraising initiatives.
Education
Bachelor’s Degree at Ibn Zohr University, Morocco
October 1, 2015 - July 31, 2019High School Certificate at Echabbi High School, Morocco
June 1, 2014 - June 30, 2014Bachelor’s Degree in Applied Foreign Languages at Ibn Zohr University, Morocco
October 1, 2015 - July 1, 2019High School Certificate – Physical Science Option at Echabbi High School, Morocco
January 11, 2030 - June 1, 2014Qualifications
First Aid CPR/AED Level C – Canadian Red Cross
January 11, 2030 - June 30, 2026Medication Administration & Controlled Acts – Rockland Pharmacy
June 1, 2023 - July 25, 2025CPI – Nonviolent Crisis Intervention – Crisis Prevention Institute
June 1, 2023 - July 25, 2025Certified Virtual Assistant – ALX Africa
October 1, 2024 - July 25, 2025TCF Canada B2 Certificate – Alliance Française Ottawa
January 11, 2030 - July 31, 2026La base des ressources humaines – Collège La Cité
May 1, 2024 - July 25, 2025AI Tools Starter Kit
August 1, 2025 - January 2, 2026Certified Virtual Assistant
October 1, 2024 - January 2, 2026La base des ressources humaines
May 1, 2024 - January 2, 2026First Aid CPR/AED Level C
January 11, 2030 - June 1, 2026CPI – Nonviolent Crisis Intervention
June 1, 2023 - January 2, 2026Medication Administration & Controlled Acts
June 1, 2023 - January 2, 2026TCF Canada B2 – Alliance Française Ottawa
July 1, 2024 - July 1, 2026Industry Experience
Healthcare, Non-Profit Organization, Professional Services, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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