Available to hire
Hi, I’m Mica Paula A. Santos. I have experience in data analysis, office administration, and encoding with a focus on accuracy and attention to detail. I’m passionate about applying my communication, organizational, and problem-solving skills to contribute to team success and deliver excellent service.
I hold a Bachelor of Science in Business Administration majoring in Marketing Management, and I always strive to grow and learn in a dynamic work environment. I am eager to leverage my practical experience and vocational training in the contact center industry to secure a challenging position that offers steady growth opportunities.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Intermediate
Tagalog
Fluent
Work Experience
Data Analyst/Checker/Encoder at WHEELTRADE INDUSTRY
May 31, 2022 - July 24, 2025Encoded the barcodes of deliveries, checked the quantities and qualities of the arriving products daily, and encoded summary data into the system.
Office Secretary at SMJ WOOD TRADING
January 31, 2024 - July 24, 2025Encoded the daily expenses of the company, managed daily allowances and employee salaries, and completed series numbers of official receipts.
Office Staff/Encoder at Sta. Clara PMVIC
June 30, 2025 - July 24, 2025Encoded certificates of registration and official receipts for motorcycles and light vehicles of customers.
Education
Bachelor of Science in Business Administration major in Marketing Management at Our Lady of Fatima University (Valenzuela Campus)
January 1, 2012 - December 31, 2014Contact Center Graduated at Colegio de Sto.niño (Ema Town Center, Meycauayan)
January 1, 2017 - June 30, 2017Qualifications
Industry Experience
Wholesale & Distribution, Manufacturing, Professional Services, Retail, Transportation & Logistics
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
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