I am a Web Developer with over 3 years of experience specializing in WordPress development, CRM integrations, and REST API connectivity. I am passionate about creating responsive, user-centric websites and enjoy bridging frontend solutions with backend workflow automation. Currently, I work at American University in the Emirates where I manage and develop dynamic websites and assist in media, events, and branding activities. Previously, I worked as a Programmer at Tata Consultancy Services, developing ITSM solutions and managing security deployments for a major telecom client. I have a background in ITSM tools and a keen ability to troubleshoot and optimize web performance. My skills include WordPress (Elementor, Zion Builder), CRM integrations, JavaScript, PHP, and various other web technologies. I am also involved in event organization, graphic design, and social media content creation as part of my current role. I speak English, Hindi, Malayalam, Marathi, and some Arabic, which helps me communicate effectively in diverse environments.

Affan Abbas

I am a Web Developer with over 3 years of experience specializing in WordPress development, CRM integrations, and REST API connectivity. I am passionate about creating responsive, user-centric websites and enjoy bridging frontend solutions with backend workflow automation. Currently, I work at American University in the Emirates where I manage and develop dynamic websites and assist in media, events, and branding activities. Previously, I worked as a Programmer at Tata Consultancy Services, developing ITSM solutions and managing security deployments for a major telecom client. I have a background in ITSM tools and a keen ability to troubleshoot and optimize web performance. My skills include WordPress (Elementor, Zion Builder), CRM integrations, JavaScript, PHP, and various other web technologies. I am also involved in event organization, graphic design, and social media content creation as part of my current role. I speak English, Hindi, Malayalam, Marathi, and some Arabic, which helps me communicate effectively in diverse environments.

Available to hire

I am a Web Developer with over 3 years of experience specializing in WordPress development, CRM integrations, and REST API connectivity. I am passionate about creating responsive, user-centric websites and enjoy bridging frontend solutions with backend workflow automation. Currently, I work at American University in the Emirates where I manage and develop dynamic websites and assist in media, events, and branding activities. Previously, I worked as a Programmer at Tata Consultancy Services, developing ITSM solutions and managing security deployments for a major telecom client.

I have a background in ITSM tools and a keen ability to troubleshoot and optimize web performance. My skills include WordPress (Elementor, Zion Builder), CRM integrations, JavaScript, PHP, and various other web technologies. I am also involved in event organization, graphic design, and social media content creation as part of my current role. I speak English, Hindi, Malayalam, Marathi, and some Arabic, which helps me communicate effectively in diverse environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent
Hindi
Fluent
Malayalam
Advanced
Marathi (Marāṭhī)
Advanced
Arabic
Beginner

Work Experience

Web Developer at American University in the Emirates, Dubai, UAE
April 1, 2022 - Present
Developed and maintained 300+ pages across 25+ websites using WordPress, leveraging Elementor, Zion Builder, and Block Editor for dynamic layouts. Customized themes and plugins to meet university requirements, ensuring seamless user experience. Integrated external APIs to fetch and display real-time data on university websites. Connected WordPress with CRMs (LeadSquare, Meritto) for automated lead management. Troubleshot and fixed critical errors, reducing system downtime to near-zero for mission-critical university websites. Implemented Google Tag Manager for campaigns. Optimized website performance through code refinements and conflict resolution. Assisted in graphic design, social media content creation, and photography for events. Organized large-scale events such as conferences, forums, car shows, and music concerts.
Programmer at Tata Consultancy Services Ltd, Kochi, India
January 31, 2022 - July 25, 2025
Developed ITSM solutions using BMC Remedy and ServiceNow for a major telecom client in Africa. Handled more than 40% of monthly incidents, worked on problem management and service requests. Participated in multiple change management initiatives to automate workflows. Led security deployment initiatives, managing audits and access controls, and conducted various security drills. Received the On the Spot Award in 2020.
Web Developer at American University in the Emirates
April 1, 2022 - Present
Developed and maintained over 300 pages across more than 25 websites using WordPress with Elementor, Zion Builder, and Block Editor for dynamic layouts. Customized themes and plugins to meet university requirements ensuring seamless user experience. Integrated external APIs for real-time data display and connected WordPress with CRMs (LeadSquare, Meritto) for automated lead management. Troubleshot critical errors reducing downtime to near zero, implemented Google Tag Manager for marketing campaigns, and optimized website performance through code refinements. Additionally, assisted in graphic design, social media content creation, photography for events, and organized large-scale events such as conferences, forums, car shows, and music concerts as part of the media, events & branding team.
Programmer at Tata Consultancy Services Ltd
January 1, 2022 - August 22, 2025
Developed ITSM solutions using BMC Remedy and ServiceNow for a major Telecom client in Africa. Managed over 40% of monthly incidents and handled problem management and service requests. Participated in multiple change management initiatives, successfully deploying workflow automation. Led security deployment initiatives including managing audits and access controls, and conducted security drills. Awarded On the Spot Award in 2020 for outstanding performance.

Education

Bachelors in Business Administration at Pune University
January 1, 2016 - December 31, 2019
Bachelors in Business Administration (Computer Applications) at Pune University
January 1, 2016 - January 1, 2019

Qualifications

On the Spot Award
January 1, 2020 - December 31, 2020

Industry Experience

Education, Telecommunications, Software & Internet, Professional Services, Computers & Electronics, Media & Entertainment