Link Building Specialist / Content Writer at My Nutrition Foods

Manage content calendars and coordinate research while producing timely, well-researched articles and blogs. Develop SEO-focused content aligned with niche strategies and business goals. Handle communication tasks requiring strong attention to detail and multitasking.

Content Writer & Social Media Manager at Wild Survival 101

Coordinate content calendars, research, and social media scheduling across multiple platforms using funnel strategies to increase engagement and guide audience interaction effectively. Write and edit scripts and reports for survival guides ensuring clarity, accuracy, and executive-level communications.

Mystery Shopping Project Coordinator at Market Pulse International / IPSOS / BARE International

Manage multiple large mystery shopping projects involving recruiting, training, and supervising mystery shoppers. Review and approve reports before executive submission and maintain accurate records with detailed evaluations. Conduct confidential evaluations for high-profile retail, automotive, and banking clients, ensuring timely thorough reports.

Product Researcher / Product Lister at Skep Fox

Manage content schedules, conduct research, handle outreach communications, prepare SEO reports, and monitor engagement. Manage executive-level international client projects ensuring compliance with standards. Conduct online product research per client requirements, create product listings, analyze competitor pricing and trends, and maintain updated inventory records.

Content Writer at Small Biz Drs

Research and write SEO-optimized blogs and articles tailored for diverse online audiences, enhancing website traffic and visibility through targeted SEO strategies.

Content Writer at Authority Builders

Created and spun website summaries, blogs, articles, and blurbs tailored to diverse online audiences. Researched and identified relevant keywords using SEO tools to enhance visibility and search performance.

Online English Tutor at Rarejob Phils Inc.

Conducted structured lessons, prepared detailed reports, and evaluated student progress to ensure measurable improvement. Strengthened communication and administrative skills through consistent reporting and constructive feedback.

Escalations Specialist at Sutherland Global Services

Delivered advanced phone and email support for PayPal UK handling high-level cases including locked accounts, unauthorized access, buyer disputes, seller protection issues, and credit card chargebacks. Acted as primary liaison between customers and PayPal's back-office risk departments. Resolved complex issues on first contact, providing exceptional customer service while protecting security and integrity.

Link Building Specialist / Content Writer at My Nutrition Foods

Responsible for content writing and link building. Tasks involve creating and coordinating content calendars and managing content schedules.

Content Writer & Social Media Manager at Wild Survival 101

Coordinated content calendars, conducted research, and managed social media scheduling across multiple platforms using a funnel strategy to increase engagement and guide audience interaction effectively. Wrote and edited scripts and reports for survival guides ensuring clear, accurate, and executive-level communications.

Mystery Shopping Project Coordinator at Market Pulse International / IPSOS / Bare International

Managed large-scale mystery shopping projects ensuring every report was accurate and delivered on time. Responsibilities included recruiting, training, and supervising mystery shoppers, reviewing and approving reports before executive submission, and maintaining accurate records with detailed evaluations. Conducted confidential evaluations for high-profile clients in retail, automotive, and banking industries, delivering thorough reports within tight deadlines while demonstrating strong administrative, reporting, and organizational skills.

Product Researcher / Product Lister at Skep Fox

Managed content schedules, conducted research, handled outreach communications, and prepared SEO reports while monitoring engagement. Managed executive-level projects for international clients, including Chevron Philippines, ensuring strict compliance with established standards. Responsibilities included online product research based on client requirements, managing e-commerce product listings, creating product titles and descriptions, uploading images and videos, and analyzing competitor pricing and market trends to improve product positioning and competitiveness. Maintained accurate inventory records and regularly updated product information to ensure consistency across all platforms.

Content Writer at Small Biz DRS

Created and spun website summaries, writing SEO-optimized blogs, articles and blurbs tailored for diverse online audiences. Researched and identified relevant keywords using SEO tools to enhance visibility and search performance. Wrote engaging SEO-optimized articles and blogs designed to boost web traffic and strengthen online visibility.

Content Writer at Authority Builders

Created SEO-friendly content to improve online presence. Applied targeted SEO strategies to improve search rankings and audience reach.

Online English Tutor at Rarejob Phils Inc.

Conducted structured lessons, prepared detailed reports, and evaluated student progress to ensure measurable improvement. Strengthened communication and administrative skills through consistent reporting and constructive feedback.

Escalations Specialist at Sutherland Global Services

Provided advanced phone and email support for PayPal UK, handling high-level cases such as locked and limited accounts, unauthorized access, stolen credit card and bank details, buyer disputes, reversed payments, and Seller Protection policy issues. Acted as the primary liaison between customers and PayPal’s back-office Risk Departments including Account Review, Compliance, AUP, Chargeback, and Account Takeover teams. Consistently resolved complex issues on first contact providing exceptional customer service while protecting customer security and PayPal's integrity.

Link Building Specialist / Content Writer at My Nutrition Foods

Coordinate content calendars and research while managing social media scheduling across multiple platforms, applying a funnel strategy approach to increase engagement and guide audience interaction effectively. Write and edit scripts and reports for survival guides, ensuring clear, accurate, and executive-level communications.

Content Writer & Social Media Manager at Wild Survival 101

Coordinate content calendars and research while managing social media scheduling across multiple platforms, applying a funnel strategy approach to boost audience engagement and improve post performance. Write and edit scripts and reports for survival guides, ensuring clarity and accurateness suitable for executive communications.

Mystery Shopping Project Coordinator at Market Pulse International / IPSOS / Bare International

Manage mystery shopping projects ensuring accuracy and timely report delivery. Recruit, train, and supervise mystery shoppers. Review and approve reports before executive submission and maintain detailed records. Conduct confidential evaluations for high-profile clients in retail, automotive, and banking sectors. Deliver thorough reports within tight deadlines and demonstrate strong administrative, reporting, and organizational skills.

Product Researcher / Product Lister at Skep Fox

Manage content schedules, conduct research, and handle outreach communications requiring strong attention to detail and multitasking. Prepare SEO reports and monitor engagement, applying both organizational and analytical skills to ensure optimal performance. Conduct online product research based on client requirements and manage e-commerce listings, including creating product titles and descriptions, uploading images and videos, and analyzing competitor pricing and market trends. Maintain accurate inventory records and regularly update product information across platforms.

Content Writer at Small Biz DRS

Created and spun website summaries, writing blogs, articles, and blurbs tailored for diverse online audiences. Researched and identified relevant keywords using SEO tools to enhance visibility and performance. Wrote engaging, SEO-optimized articles and blogs designed to boost web traffic and strengthen online presence. Applied targeted SEO strategies to improve search rankings and audience reach.

Content Writer at Authority Builders

Created engaging SEO-optimized articles and content to boost online visibility and traffic.

Online English Tutor at RareJob Phils Inc.

Conducted structured lessons, prepared detailed reports, and evaluated student progress to ensure measurable improvement. Strengthened communication and administrative skills through consistent reporting and constructive feedback.

Escalations Specialist at Sutherland Global Services

Provided advanced phone and email support for PayPal UK handling high-level cases such as locked and limited accounts, unauthorized access, stolen credit cards and bank details, buyer disputes, reversed payments, Seller Protection policy issues, and credit card chargebacks. Served as the primary liaison between customers and PayPal’s back-office Risk Departments including Account Review, Compliance, AUP, Chargeback, and Account Takeover teams. Consistently resolved complex issues on first contact, delivering exceptional customer service while protecting both customer security and PayPal’s integrity.

Content Writer at Small Biz DRS

Wrote SEO-focused blog content and social media snippets for wellness, nutrition, and survival topics. Repurposed long-form articles into social assets (recipes, fun facts, educational snippets, memes, holiday content) and supported scheduling and publishing using Meta Business Suite. Ensured consistent brand voice, tone, and audience engagement; collaborated with cross-functional teams; maintained content calendars; conducted basic keyword research to inform topics and optimize posts.

Content Writer at Authority Builders

Created SEO-focused blog content and social assets, conducted online research to support client needs, and integrated keyword insights into editorial planning. Produced long-form posts, social snippets, and product descriptions, aiding content-driven link-building strategies and outreach.

Product Researcher / Product Lister at SKEP FOX

Developed product research processes, gathered and organized product data, and improved listing quality. Performed online product research and competitive analysis, created performance reports, and managed updates to inventory and listings.

Customer Service Representative & Telesales Agent at NCO Group / RMH Teleservices Asia Pacific Inc.

Responded to billing inquiries, ensured accurate information, processed orders, and managed escalations. Contributed to customer satisfaction through proactive communication and issue resolution.

Administrative Officer at Sidekick Investigation & Security Agency

Coordinated administrative tasks, supported client engagements, and assisted in bid processes and documentation. Maintained confidential records and supported operational needs.

Customer Service Representative at InfoNX

Provided customer service support, managed information inquiries, and contributed to issue resolution and knowledge sharing.

Junior Researcher at Cordillera Studies Center – University of the Philippines Baguio

Conducted fieldwork and research on regional socio-cultural issues; assisted in preparing position papers, documentation, and data interpretation for interdisciplinary academic groups.

Café Manager at Café @ Net

Managed café operations, oversaw daily service, staff coordination, inventory control, and cost management; ensured consistent service standards and customer satisfaction.

Junior Researcher at Cordillera Women's Educational Resource Center

Conducted research on women’s roles and community issues; assisted in planning forums and advocacy initiatives; supported dissemination of research findings and community engagement efforts.

Junior Researcher at Cordillera Studies Center – University of the Philippines Bagui o

Conducted fieldwork on regional socio-cultural issues; assisted in preparing research outputs and data interpretation.

Administrative Officer at Sidekick Investigation and Security Agency

Administrative coordination, scheduling, and office management; supporting operational needs and client expectations.

Customer Service Representative at Info NX

Handled customer service inquiries; supported issue resolution and consumer communications.

Customer Service Representative & Telesales Agent at NCO Group / RMHT ELESales Asia Pacific Inc.

Responded to billing and service inquiries for Amazon.co.uk; processed orders, activations, and up-sell opportunities.

Escalations Specialist at Sutherland Global Services Asia Pacific Inc.

Handled complex escalations, managed high-level customer issues, and maintained service quality; coordinated with cross-functional teams to resolve problems.