Hi! I'm Zhibo Guo, a motivated and detail-oriented professional with strong communication, problem-solving, and analytical skills. I am proficient in both English and Mandarin and enjoy working in customer service roles as well as creating digital content. I have experience using Microsoft Office Suite and video editing tools to produce engaging content for social media platforms. I'm enthusiastic about providing excellent customer experiences and collaborating with teams to deliver effective solutions. Whether tutoring students in math or managing rentals as an Airbnb co-host and Turo host, I thrive in fast-paced environments where multitasking and attention to detail are key.

Zhibo Guo

Hi! I'm Zhibo Guo, a motivated and detail-oriented professional with strong communication, problem-solving, and analytical skills. I am proficient in both English and Mandarin and enjoy working in customer service roles as well as creating digital content. I have experience using Microsoft Office Suite and video editing tools to produce engaging content for social media platforms. I'm enthusiastic about providing excellent customer experiences and collaborating with teams to deliver effective solutions. Whether tutoring students in math or managing rentals as an Airbnb co-host and Turo host, I thrive in fast-paced environments where multitasking and attention to detail are key.

Available to hire

Hi! I’m Zhibo Guo, a motivated and detail-oriented professional with strong communication, problem-solving, and analytical skills. I am proficient in both English and Mandarin and enjoy working in customer service roles as well as creating digital content. I have experience using Microsoft Office Suite and video editing tools to produce engaging content for social media platforms.

I’m enthusiastic about providing excellent customer experiences and collaborating with teams to deliver effective solutions. Whether tutoring students in math or managing rentals as an Airbnb co-host and Turo host, I thrive in fast-paced environments where multitasking and attention to detail are key.

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Language

English
Fluent
Chinese
Fluent

Work Experience

Crew Member at Sunshine Restaurant
May 31, 2024 - July 27, 2025
Prepared and served food while ensuring high standards of cleanliness and hygiene. Provided excellent customer service by greeting and assisting guests. Processed payments and handled cash transactions efficiently.
Airbnb Co-Host at Self-employed
September 1, 2020 - Present
Managed guest check-ins and ensured a welcoming experience. Maintained property cleanliness and performed regular maintenance. Addressed guest inquiries and provided prompt resolutions to concerns.
Turo Host at Self-employed
June 1, 2024 - Present
Managed vehicle rentals and coordinated guest bookings. Maintained vehicle cleanliness and performed regular inspections. Provided exceptional customer service to ensure a smooth rental experience.
Math Tutor at Pine Ridge Secondary School
June 30, 2020 - July 27, 2025
Assisted students in understanding mathematical concepts. Developed customized learning strategies to improve student performance. Provided academic support in a one-on-one and group setting.
Crew Member at Sunshine Restaurant
May 31, 2024 - July 27, 2025
Prepared and served food while ensuring high standards of cleanliness and hygiene. Provided excellent customer service by greeting and assisting guests. Processed payments and handled cash transactions efficiently.
Airbnb Co-Host
September 1, 2020 - Present
Managed guest check-ins and ensured a welcoming experience. Maintained property cleanliness and performed regular maintenance. Addressed guest inquiries and provided prompt resolutions to concerns.
Turo Host
June 1, 2024 - Present
Managed vehicle rentals and coordinated guest bookings. Maintained vehicle cleanliness and performed regular inspections. Provided exceptional customer service to ensure a smooth rental experience.
Math Tutor at Pine Ridge Secondary School
June 30, 2020 - July 27, 2025
Assisted students in understanding mathematical concepts. Developed customized learning strategies to improve student performance. Provided academic support in a one-on-one and group setting.

Education

Bachelor's Degree at Toronto Metropolitan University (formerly Ryerson University)
September 1, 2020 - June 30, 2023
High School Diploma at Pine Ridge Secondary School, Pickering, ON
September 1, 2018 - June 30, 2020
Bachelor's Degree at Toronto Metropolitan University (formerly Ryerson University)
September 1, 2020 - June 30, 2023
High School Diploma at Pine Ridge Secondary School, Pickering, ON
September 1, 2018 - June 30, 2020

Qualifications

Ongoing training in customer service and financial advisory skills
January 11, 2030 - July 27, 2025
Regular participation in leadership and personal development programs
January 11, 2030 - July 27, 2025
Exposure to industry compliance regulations and ethical best practices
January 11, 2030 - July 27, 2025
Ongoing training in customer service and financial advisory skills
January 11, 2030 - July 27, 2025
Regular participation in leadership and personal development programs
January 11, 2030 - July 27, 2025
Exposure to industry compliance regulations and ethical best practices
January 11, 2030 - July 27, 2025

Industry Experience

Education, Media & Entertainment, Gaming, Travel & Hospitality, Financial Services, Retail, Consumer Goods