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Hi, I'm Darren Madtha, a versatile and results-driven Sales & Marketing professional with over three years of experience working across the UK and Indian markets. I've been successful in driving revenue growth, improving customer retention, and implementing CRM-led engagement strategies. I excel in lifecycle marketing, digital content creation, and collaborating with diverse stakeholders to accelerate conversions and boost customer loyalty. I enjoy leveraging data-driven insights and personalized communication to engage clients effectively. Outside work, I am passionate about short-film creation and quizzes, which help me stay creative and engaged.…Hi, I'm Darren Madtha, a versatile and results-driven Sales & Marketing professional with over three years of experience working across the UK and Indian markets. I've been successful in driving revenue growth, improving customer retention, and implementing CRM-led engagement strategies. I excel in lifecycle marketing, digital content creation, and collaborating with diverse stakeholders to accelerate conversions and boost customer loyalty. I enjoy leveraging data-driven insights and personalized communication to engage clients effectively. Outside work, I am passionate about short-film creation and quizzes, which help me stay creative and engaged.

Darren Madtha

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Hi, I'm Darren Madtha, a versatile and results-driven Sales & Marketing professional with over three years of experience working across the UK and Indian markets. I've been successful in driving revenue growth, improving customer retention, and implementing CRM-led engagement strategies. I excel in lifecycle marketing, digital content creation, and collaborating with diverse stakeholders to accelerate conversions and boost customer loyalty. I enjoy leveraging data-driven insights and personalized communication to engage clients effectively. Outside work, I am passionate about short-film creation and quizzes, which help me stay creative and engaged.…Hi, I'm Darren Madtha, a versatile and results-driven Sales & Marketing professional with over three years of experience working across the UK and Indian markets. I've been successful in driving revenue growth, improving customer retention, and implementing CRM-led engagement strategies. I excel in lifecycle marketing, digital content creation, and collaborating with diverse stakeholders to accelerate conversions and boost customer loyalty. I enjoy leveraging data-driven insights and personalized communication to engage clients effectively. Outside work, I am passionate about short-film creation and quizzes, which help me stay creative and engaged.

Available to hire

Hi, I’m Darren Madtha, a versatile and results-driven Sales & Marketing professional with over three years of experience working across the UK and Indian markets. I’ve been successful in driving revenue growth, improving customer retention, and implementing CRM-led engagement strategies. I excel in lifecycle marketing, digital content creation, and collaborating with diverse stakeholders to accelerate conversions and boost customer loyalty.

I enjoy leveraging data-driven insights and personalized communication to engage clients effectively. Outside work, I am passionate about short-film creation and quizzes, which help me stay creative and engaged.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Hindi

Advanced

Marathi (Marāṭhī)

Advanced

Work Experience

Customer Service Advisor at Diligenta, UK

August 31, 2024 - July 28, 2025

Delivered pension support for NHS, Local Government councils, USS Ltd., and Teachers' Pension clients with over 98% accuracy. Resolved 30+ client queries daily while maintaining 100% SLA compliance. Simplified complex documentation to enhance clarity, improving satisfaction scores. Collaborated with Independent Financial Advisors to ensure accurate and efficient communication regarding customer policies.

Retail Associate at Primark, UK

August 31, 2023 - July 28, 2025

Improved department NPS by 20% through proactive customer engagement. Reduced inventory discrepancies by 15% via effective shelf management. Supported visual merchandising campaigns aligned with seasonal trends and brand identity.

Relationship Manager – Automotive Sales at Sai Service (Maruti Suzuki Arena), Mumbai

December 31, 2019 - July 28, 2025

Achieved consistent monthly sales of 5+ vehicles through CRM-based follow-ups. Improved lead conversion using personalized video outreach and WhatsApp engagement. Led local activations including cold calls, test drives, and in-office demonstrations.

Sales Officer – Home Loans at HDFC Sales Pvt. Ltd., Mumbai

March 31, 2019 - July 28, 2025

Managed loan portfolios ranging from ₹50L to ₹1.5Cr, ensuring seamless documentation and approvals. Increased cross-sell uptake by 25% by bundling insurance and card products.

Sales & Events Executive at SYNNEX Business Pvt. Ltd., Mumbai

December 31, 2018 - July 28, 2025

Onboarded 25–30 B2B clients monthly for trade exhibitions across key verticals. Coordinated vendors, logistics, and on-site requirements for seamless event execution.

Digital Marketing Intern at Superstar Entertainment Infinity, Mumbai

June 30, 2017 - July 28, 2025

Executed Mailchimp email campaigns resulting in a 40% increase in engagement. Created social media content and captions for event branding and promotion.