Hi, I'm Kenny Wong Torres, a versatile professional with a strong background in IT Operations Analysis, Financial Management, and Content Management Systems. Currently, I work as an IT Operations Analyst at Capgemini in Poland, where I support R&D teams with technical analysis and troubleshooting to ensure smooth operations. I have experience as a freelance editor and CMS manager, alongside a financial background supporting budgeting and credit assessment for automotive finance. I'm passionate about combining technical problem-solving with creative solutions to optimize workflows and enhance client satisfaction. I’m always eager to connect and explore opportunities where I can contribute my skills.

Kenny Wong Torres

Hi, I'm Kenny Wong Torres, a versatile professional with a strong background in IT Operations Analysis, Financial Management, and Content Management Systems. Currently, I work as an IT Operations Analyst at Capgemini in Poland, where I support R&D teams with technical analysis and troubleshooting to ensure smooth operations. I have experience as a freelance editor and CMS manager, alongside a financial background supporting budgeting and credit assessment for automotive finance. I'm passionate about combining technical problem-solving with creative solutions to optimize workflows and enhance client satisfaction. I’m always eager to connect and explore opportunities where I can contribute my skills.

Available to hire

Hi, I’m Kenny Wong Torres, a versatile professional with a strong background in IT Operations Analysis, Financial Management, and Content Management Systems. Currently, I work as an IT Operations Analyst at Capgemini in Poland, where I support R&D teams with technical analysis and troubleshooting to ensure smooth operations.

I have experience as a freelance editor and CMS manager, alongside a financial background supporting budgeting and credit assessment for automotive finance. I’m passionate about combining technical problem-solving with creative solutions to optimize workflows and enhance client satisfaction. I’m always eager to connect and explore opportunities where I can contribute my skills.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced
French
Beginner

Work Experience

Information Technology Operations Analyst at Capgemini
October 1, 2024 - Present
Provided technical analysis and support for R&D teams, ensuring smooth operations. Troubleshot issues via ticketing system and escalated complex problems as needed. Ensured seamless user access to applications to enhance productivity. Delivered timely solutions to optimize user experience and collaborated with teams to resolve technical challenges. Maintained technical documentation and assisted in hardware and software configuration to support operations. Monitored system performance and supported SAP users with access and configuration contributing to ERP processes. Clients supported included Richemont, Coca Cola, Footlocker, Solventum, Spinco, TEC, Signant Health, and AXA.
Assistant, Editor and CMS Manager at Freelance (Self employed)
August 31, 2022 - July 28, 2025
Translated and edited Spanish documents ensuring accuracy and clarity. Designed graphics and created websites using WordPress to enhance clients' online presence. Assisted with online banking procedures securing smooth and secure transactions. Collaborated with clients to understand needs and delivered customized solutions. Managed multiple projects meeting deadlines and maintained high standards. Conducted quality assurance checks to ensure deliverables met expectations.
Financial Administrative Assistant at Mattys Granja (Farm Business)
February 29, 2020 - July 28, 2025
Conducted financial analysis to support decision-making processes. Monitored and reconciled bank statements and farm accounts. Assisted with budgeting and financial planning activities. Ensured compliance with financial regulations and farm policies. Collaborated with other departments to streamline financial operations.
Automotive Insurance Advisor at La Positiva Seguros
January 31, 2016 - July 28, 2025
Conducted risk analysis to assess potential vehicle insurance claims. Registered vehicle incidents and documented insurance clauses. Generated contracts for approved insurance policies. Verified documentation with public entities for compliance. Advised clients on vehicle insurance options and coverage and assisted in claims processes.
Automotive Credit Financial Analyst at Banco de Crédito BCP
July 31, 2014 - July 28, 2025
Performed credit assessments to evaluate client eligibility for vehicle financing. Managed the full credit approval process from application to final approval. Conducted market research to identify trends in vehicle financing. Generated contracts for approved applications. Verified documents with public entities to ensure accuracy and compliance. Advised clients on financial options and collaborated with financial institutions for best financing terms.

Education

Bachelor of Technology at Katolicki Uniwersytet Lubelski Jana Pawła II
September 1, 2023 - June 30, 2025
Bachelor of Business Administration at CERTUS
February 1, 2011 - December 31, 2013

Qualifications

TOEFL iBT
January 11, 2030 - July 28, 2025
Placement of Funds and Credits
January 11, 2030 - July 28, 2025
Marketing and Operational Assistance of Banking Services
January 11, 2030 - July 28, 2025
Client Accounting Risk Assessment
January 11, 2030 - July 28, 2025
Customer Market Risk Assessment
January 11, 2030 - July 28, 2025

Industry Experience

Financial Services, Computers & Electronics, Agriculture & Mining, Consumer Goods, Professional Services