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I am a Senior Machine Learning and AI Engineer with over 12 years of experience developing and implementing advanced AI algorithms and models to solve complex problems and deliver software solutions. I specialize in machine learning, deep learning, and data engineering, with proven results improving data analysis accuracy by 25%, boosting user engagement by 30%, and reducing customer churn by 20%. I excel in working with cloud platforms like AWS and Azure and have strong communication skills for collaborating effectively in team environments. I have extensive experience fine-tuning language models, researching video embedding technologies, and building scalable AI systems using modern DevOps and MLOps practices. Proficient in Python, C#, Java, and frameworks such as TensorFlow, PyTorch, and Hugging Face, I have a deep understanding of NLP, reinforcement learning, generative models, and big data analytics. I am fluent in English and passionate about conveying complex technical concepts clearly and effectively.…I am a Senior Machine Learning and AI Engineer with over 12 years of experience developing and implementing advanced AI algorithms and models to solve complex problems and deliver software solutions. I specialize in machine learning, deep learning, and data engineering, with proven results improving data analysis accuracy by 25%, boosting user engagement by 30%, and reducing customer churn by 20%. I excel in working with cloud platforms like AWS and Azure and have strong communication skills for collaborating effectively in team environments. I have extensive experience fine-tuning language models, researching video embedding technologies, and building scalable AI systems using modern DevOps and MLOps practices. Proficient in Python, C#, Java, and frameworks such as TensorFlow, PyTorch, and Hugging Face, I have a deep understanding of NLP, reinforcement learning, generative models, and big data analytics. I am fluent in English and passionate about conveying complex technical concepts clearly and effectively.

Carlos Arteaga

AI Engineer, Developer, Full Stack Developer, +5

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I am a Senior Machine Learning and AI Engineer with over 12 years of experience developing and implementing advanced AI algorithms and models to solve complex problems and deliver software solutions. I specialize in machine learning, deep learning, and data engineering, with proven results improving data analysis accuracy by 25%, boosting user engagement by 30%, and reducing customer churn by 20%. I excel in working with cloud platforms like AWS and Azure and have strong communication skills for collaborating effectively in team environments. I have extensive experience fine-tuning language models, researching video embedding technologies, and building scalable AI systems using modern DevOps and MLOps practices. Proficient in Python, C#, Java, and frameworks such as TensorFlow, PyTorch, and Hugging Face, I have a deep understanding of NLP, reinforcement learning, generative models, and big data analytics. I am fluent in English and passionate about conveying complex technical concepts clearly and effectively.…I am a Senior Machine Learning and AI Engineer with over 12 years of experience developing and implementing advanced AI algorithms and models to solve complex problems and deliver software solutions. I specialize in machine learning, deep learning, and data engineering, with proven results improving data analysis accuracy by 25%, boosting user engagement by 30%, and reducing customer churn by 20%. I excel in working with cloud platforms like AWS and Azure and have strong communication skills for collaborating effectively in team environments. I have extensive experience fine-tuning language models, researching video embedding technologies, and building scalable AI systems using modern DevOps and MLOps practices. Proficient in Python, C#, Java, and frameworks such as TensorFlow, PyTorch, and Hugging Face, I have a deep understanding of NLP, reinforcement learning, generative models, and big data analytics. I am fluent in English and passionate about conveying complex technical concepts clearly and effectively.

Available to hire

I am a Senior Machine Learning and AI Engineer with over 12 years of experience developing and implementing advanced AI algorithms and models to solve complex problems and deliver software solutions. I specialize in machine learning, deep learning, and data engineering, with proven results improving data analysis accuracy by 25%, boosting user engagement by 30%, and reducing customer churn by 20%. I excel in working with cloud platforms like AWS and Azure and have strong communication skills for collaborating effectively in team environments.

I have extensive experience fine-tuning language models, researching video embedding technologies, and building scalable AI systems using modern DevOps and MLOps practices. Proficient in Python, C#, Java, and frameworks such as TensorFlow, PyTorch, and Hugging Face, I have a deep understanding of NLP, reinforcement learning, generative models, and big data analytics. I am fluent in English and passionate about conveying complex technical concepts clearly and effectively.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

AI Engineer at Norwegian Cruise Lines LTD

October 1, 2023 - Present

Developed cloud-based NLP systems on AWS, including machine translation and automation tools, increasing user engagement by 30% and automating key operational tasks for over 1,000 crew members and passengers. Architected and implemented Retrieval-Augmented Generation (RAG) pipelines using vector databases and LLMs to enhance information retrieval and decision-making. Fine-tuned and optimized LLMs (GPT-4, Google Gemini) using Hugging Face and LangChain for domain-specific applications, improving accuracy and efficiency. Developed AI-powered chatbots for customer inquiries and crew assistance, reducing response times by 35% and improving satisfaction by 25%. Integrated chatbots with enterprise systems and deployed real-time recommendation engines with FastAPI, AWS EKS, and Apache Spark. Designed React-based frontend dashboards and optimized NLP pipelines, reducing error rates by 20%. Created Python-based ETL pipelines for Snowflake and integrated APIs with Airflow pipelines, improving da

AI Engineer at Sarnova Digitech

October 1, 2023 - July 28, 2025

Led the development of EMS revenue cycle management AI and machine learning solutions automating billing and predictive analytics, improving operational efficiency by 40%. Designed and deployed ML and deep learning models integrating advanced NLP/LLM techniques to automate claims processing and reduce billing errors. Deployed scalable AI pipelines using AWS services like SageMaker, Lambda, and EC2 for real-time document classification and analytics. Integrated Hugging Face Transformers for medical code extraction and invoice summarization, enhancing accuracy and throughput. Built and fine-tuned GANs and VAEs for synthetic data generation used in training and anomaly detection. Improved NLP text analysis efficiency by 9%, accelerating customer support responses. Developed AI models automating JIRA ticketing workflow boosting efficiency by 20%. Debugged and tuned legacy Java systems for improved stability. Collaborated with cross-functional teams to align AI with compliance goals.

Software Engineer at High Tech Locksmith LLC

June 1, 2014 - July 28, 2025

Designed and developed a custom internal web application streamlining cross-departmental operations for Accounting, Finance, Marketing, and Logistics, reducing manual processes by 60% and increasing productivity by 40%. Developed and maintained the application using WAMP stack (Windows, Apache, MySQL, PHP) and modern front-end technologies (HTML, CSS, JavaScript, jQuery). Optimized SQL queries and backend logic to reduce page load times by 50%. Built modular, reusable components accelerating feature rollouts by 30%. Conducted end-to-end QA ensuring 99.9% system uptime post-deployment.

AI Engineer at Norwegian Cruise Lines LTD

October 1, 2023 - Present

Developed cloud-based NLP systems on AWS including machine translation and automation tools, boosting user engagement by 30% and automating operational tasks for crew and passengers. Architected Retrieval-Augmented Generation pipelines using vector databases and LLMs to improve decision-making. Fine-tuned and optimized LLMs such as GPT-4 and Google Gemini leveraging Hugging Face and LangChain for domain-specific applications. Created AI-powered chatbots to reduce response times by 35% and improve user satisfaction by 25%. Integrated chatbots with enterprise systems for real-time data access, deployed recommendation engines, and designed React-based frontend AI dashboards. Optimized NLP pipelines and Python ETL processes to improve data processing times and reliability. Led prompt engineering and cloud-based ML system design on AWS, focusing on cost and performance optimizations. Developed SSIS packages in C# to synchronize SQL Server and improve data accuracy.

AI Engineer at Sarnova Digitech

October 1, 2023 - July 28, 2025

Led the design and deployment of AI and machine learning models for EMS revenue cycle management, improving operational efficiency by 40%. Developed scalable AI pipelines on AWS for real-time document classification and predictive analytics. Integrated Hugging Face Transformers to automate medical code extraction and invoice summarization. Built and fine-tuned GANs and VAEs for synthetic data generation and anomaly detection. Enhanced NLP text analysis efficiency by 9%, accelerating customer support response times. Automated the JIRA ticketing system to improve work efficiency by 20%. Conducted debugging and performance tuning for legacy Java systems. Collaborated cross-functionally to align AI systems with compliance goals.

Software Engineer at High Tech Locksmith LLC

June 1, 2014 - July 28, 2025

Designed and developed a custom internal web application that streamlined cross-departmental operations for Accounting, Finance, Marketing, and Logistics, reducing manual workload by 60% and increasing productivity by 40%. Used WAMP stack and modern front-end technologies to build responsive interfaces. Optimized backend logic and SQL queries to improve system performance and reduce page load times by 50%. Created modular components accelerating new feature rollouts by 30%. Ensured high system reliability with 99.9% uptime post-deployment through QA and stakeholder collaboration.

AI Engineer at Norwegian Cruise Lines LTD

October 1, 2023 - Present

Developed cloud-based NLP systems on AWS, including machine translation and automation tools, increasing user engagement by 30% and automating key operational tasks for over 1,000 crew members and passengers. Architected and implemented Retrieval-Augmented Generation (RAG) pipelines using vector databases and LLMs to enhance information retrieval. Fine-tuned and optimized LLMs like GPT-4 and Google Gemini for domain-specific use cases, improving accuracy and alignment with business goals. Developed AI-powered chatbots handling customer inquiries and crew assistance, reducing response times by 35% and improving satisfaction by 25%. Optimized chatbot performance through prompt engineering and efficient API integrations; integrated chatbots into enterprise systems. Deployed real-time recommendation engines using FastAPI, AWS EKS, and Apache Spark, enhancing personalized experiences. Designed React-based frontend AI dashboards for real-time data visualization. Improved NLP pipelines, data

AI Engineer at Sarnova Digitech

October 1, 2023 - July 31, 2025

Led development of EMS revenue cycle management using AI and machine learning to automate billing and predictive analytics, boosting operational efficiency by 40%. Designed and deployed ML and deep learning models integrating NLP and LLM techniques to optimize claims processing and reduce billing errors. Deployed scalable AI pipelines on AWS (SageMaker, Lambda, EC2) for real-time document classification and predictive analytics. Integrated Hugging Face Transformers for automated medical code extraction and invoice summarization, improving accuracy and throughput. Built and fine-tuned GANs and VAEs for synthetic data generation and anomaly detection. Enhanced NLP text analysis efficiency, accelerating customer support and insight generation. Automated JIRA ticketing system with in-house AI models, increasing work efficiency by 20%. Debugged and tuned legacy Java systems to improve stability and reliability. Collaborated cross-functionally with engineers, product managers, and domain exp

Software Engineer at High Tech Locksmith LLC

June 1, 2014 - July 31, 2025

Designed and developed a custom internal web application that streamlined operations across Accounting, Finance, Marketing, and Logistics departments, reducing manual processes by 60% and increasing productivity by 40%. Developed and maintained the application using the WAMP stack (Windows, Apache, MySQL, PHP) and modern front-end technologies (HTML, CSS, JavaScript, jQuery) to build responsive, user-friendly interfaces. Optimized SQL queries and backend logic to improve performance and reduce page load times by 50%. Built modular and reusable components to accelerate new feature rollouts by 30%. Conducted end-to-end QA, collaborated with stakeholders for feature validation, and ensured 99.9% system uptime after deployment.

Senior AI Engineer at Norwegian Cruise Lines LTD

October 1, 2023 - Present

Building cloud-based NLP systems on AWS including machine translation and automation tools, which increased user engagement by 30% and automated key operational tasks for over 1,000 users. Engineered AI-powered chatbots and latency-sensitive recommender systems using FastAPI, AWS, EKS, and Spark that enhanced customer satisfaction by 25% and reduced response times by 35%. Improved intent recognition accuracy and conversational flow in chatbot NLP pipelines, reducing error rates by 20%. Developed scalable Python ETL pipelines integrating multiple external APIs, reducing system latency by 20%. Managed DAG orchestration of data pipelines with Apache Airflow, decreasing ingestion failures and downtime by 18%. Led prompt engineering for LLM optimization and deployed machine learning systems integrating AWS and big data platforms that improved analytics accuracy and responsiveness by 15%. Focused on cost and performance optimization of cloud ML workloads, reducing processing time by 20%. Fin

AI Engineer at Sarnova Digitech

October 1, 2023 - August 5, 2025

Led development of EMS revenue cycle AI and machine learning solutions that automated billing processes and predictive analytics, boosting operational efficiency by 40%. Designed and deployed ML and DL models for revenue management including advanced NLP and large language model techniques to automate claims processing and reduce billing errors. Productionized scalable AI pipelines on AWS services such as SageMaker, Lambda, and EC2 for real-time document classification and analytics. Built and fine-tuned GANs and VAEs for synthetic data generation used in training and anomaly detection in EMS data. Improved text analysis in NLP tasks by 9%, enabling faster customer support and insights. Developed in-house AI models to automate JIRA ticketing system improving work efficiency by 20%.

Software Engineer at High Tech Locksmith LLC

June 1, 2014 - August 5, 2025

Created a custom internal web application to streamline operations across accounting, finance, marketing, and logistics departments, reducing manual processes by 60% and boosting productivity by 40%. Optimized SQL queries and backend logic to improve system performance and reduce page load times by 50%. Designed modular reusable components that accelerated new feature rollouts by 30%. Led end-to-end QA and collaborated with stakeholders for feature validation, maintaining 99.9% system uptime after deployment.