I am an internationally oriented sales and marketing assistant with experience in operational sales, CRM systems, and customer support in an international environment. I thrive in using digital tools and ensure efficient processes and high service quality in all my tasks. My structured, solution-oriented approach, combined with initiative and a strong commitment to quality, defines my professional ethos.

Claudia-Maria Zavate

I am an internationally oriented sales and marketing assistant with experience in operational sales, CRM systems, and customer support in an international environment. I thrive in using digital tools and ensure efficient processes and high service quality in all my tasks. My structured, solution-oriented approach, combined with initiative and a strong commitment to quality, defines my professional ethos.

Available to hire

I am an internationally oriented sales and marketing assistant with experience in operational sales, CRM systems, and customer support in an international environment. I thrive in using digital tools and ensure efficient processes and high service quality in all my tasks. My structured, solution-oriented approach, combined with initiative and a strong commitment to quality, defines my professional ethos.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Spanish; Castilian
Beginner
German
Advanced
French
Intermediate
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Internship in International Sales, E-Commerce & Marketing at Mondaine Watch Group Ltd., Pfäffikon, Kanton Schwyz, Schweiz
May 31, 2025 - July 29, 2025
Independently handled international orders using SAP S/4HANA including invoicing and dunning processes. Coordinated with logistics and warehouse on delivery status, stock inquiries, and shipping. Actively contributed to the design and update of digital product and marketing content on company websites. Planned and executed Google Ads and Meta Ads campaigns with performance analysis. Created visual content using Canva and Adobe CC for social media, sales sheets, and LinkedIn. Designed and sent newsletters via Klaviyo and Mailchimp and prepared press releases. Managed projects through Jira related to website updates, campaigns, and digital communication.
Business Developer- Internship at Boavista AG, Zürich, Schweiz
October 31, 2024 - July 29, 2025
Worked with HubSpot CRM to maintain customer data. Conducted customer scouting and initial contact with potential clients and investors. Prepared and sent offers and exposés for real estate properties. Researched properties ahead of sales meetings. Managed customer communications via phone and email, responding to inquiries. Assisted in organizing property viewing appointments.
International Sales, E-Commerce & Marketing Assistant at Mondaine Watch Group Ltd.
March 1, 2025 - Present
Responsible for independent order processing in international B2B and B2C environments using SAP S/4HANA and Salesforce. Managed customer inquiries and supported sales operations, ensuring smooth collaboration with departments.
Business Development Intern at Boavista AG
August 1, 2024 - December 1, 2024
Handled customer data management in the CRM system (HubSpot) and conducted active customer acquisition. Assisted in property scouting and coordinated property viewing schedules.

Education

Bachelor of Law at Universität Luzern, Luzern, Schweiz
September 1, 2023 - March 31, 2025
Matura at Pädagogisches Nationalkolleg „Ștefan cel Mare“, Bacau, Rumänien
September 1, 2019 - June 30, 2023
Bachelor of Business Administration - BBA at ZHAW, Zürich University of Applied Sciences
September 1, 2025 - April 9, 2026
Bachelor of Law at Universität Luzern
September 1, 2023 - March 1, 2025
Matura (Mathematics-Computer Science) at Pädagogisches Nationalkolleg „Ștefan cel Mare“
September 1, 2019 - June 1, 2023

Qualifications

Digital Marketing Manager
March 1, 2025 - June 30, 2025
Goethe Zertifikat- Deutsch C1
February 1, 2023 - February 28, 2023
Zertifikat für Computerkompetenzen
June 1, 2023 - June 30, 2023
Zertifikat für professionelle Kompetenz
June 1, 2023 - June 30, 2023
Digital Marketing Manager Certification
June 1, 2025 - April 9, 2026
Goethe Zertifikat - Deutsch C1
February 1, 2023 - April 9, 2026
Certificate for Computer Competencies
June 1, 2023 - April 9, 2026
Certificate for Professional Competence (IT & Web)
June 1, 2023 - April 9, 2026

Industry Experience

Consumer Goods, Retail, Real Estate & Construction, Software & Internet, Professional Services, Education

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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