Available to hire
I am an exceptional leader, bilingual and competent in customer service, with a passion for graphic design. Determined, dedicated, reliable, patient, and punctual, I am excited to contribute to your company’s success by offering my expertise in visual storytelling, brand identity, and digital marketing to help grow your business.
I have experience working in various design and customer service roles, and I enjoy creating engaging visuals and managing social media to enhance company culture and marketing efforts.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
French
Advanced
Work Experience
Sales Associate at Pandora
April 30, 2019 - July 29, 2025Responded to questions from customers regarding products, prices and availability. Was able to interact with customers in a friendly and professional manner at all times. Maintained relationships with customers and the community to promote long-term business growth and stayed informed on latest sales, promotions, payment rules, and security measures.
Third-Key Associate at Fossil
July 31, 2019 - July 29, 2025Quickly resolved customer inquiries, questions and complaints. Maintained relationships with customers and community to establish long-term business growth. Contacted customers by phone and email to respond to inquiries. Reviewed operational records and project sales reports.
Call Centre Agent at Air Canada
January 31, 2020 - July 29, 2025Answered incoming calls and provided a higher level of customer service. Provided customers with information on flights, fares, destinations, special offers and other travel products. Used internal reservation system to make or modify reservations. Ensured customer satisfaction with rapid responses to inquiries or problems.
Graphic Designer / Manager at Haute Balloon
January 1, 2021 - PresentIn charge of creating experiences and bringing visions to life, designing invitations as well as the overall look of events. Created custom items, moodboards and designs to enhance event aesthetics.
Hostess/Bartender at Le Balthazar Centropolis
September 30, 2018 - July 29, 2025Started as hostess, promoted to bar service after demonstrating hard work. Learned point of sale system and worked as barmaid, providing excellent customer service.
Freelance Graphic Designer at Freelance
January 1, 2021 - PresentCreated and designed visual concepts for logos, brochures, websites, and social media graphics. Collaborated with clients to understand design needs and preferences. Developed and presented design concepts and mockups for client approval.
Graphic Designer/Social Media Manager at C3 Innovative Solutions
April 1, 2024 - PresentLed marketing efforts by creating designs for packaging and promotional materials while managing all social media channels. Served as Social Committee leader organizing team-building events and enhancing company culture.
Education
DEC at Cegep Vanier
January 1, 2014 - December 31, 2018Bachelor's at Concordia University
January 1, 2018 - December 31, 2019Diploma at Lasalle College
January 1, 2020 - December 31, 2021Qualifications
Industry Experience
Media & Entertainment, Retail, Travel & Hospitality, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Graphic Designer
We have the best graphic designer experts on Twine. Hire a graphic designer in Laval today.