Available to hire
I am a results-driven marketing professional with expertise in brand strategy, digital media, and customer experience. I have a proven track record of launching new brands, optimizing multi-channel campaigns, and driving business growth through data-led insights. I love leading cross-functional teams and coordinating global marketing initiatives.
My passion lies in crafting compelling content and achieving measurable impact. I’m always eager to learn new tools and techniques to maximize marketing performance and customer engagement.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Customer Success Optimization & Growth Advisor at Permanent TSB
May 31, 2024 - July 29, 2025Increased customer retention by 48% through personalized success strategies. Used customer insights to drive upselling and improve lifecycle performance. Rolled out customer feedback systems, boosting satisfaction scores by 48%. Applied SEO strategies to enhance organic traffic and search visibility.
Customer Success Optimization & Growth Advisor at Permanent TSB
May 1, 2024 - July 29, 2025Increased customer retention by 48% through personalized success strategies. Used customer insights to drive upselling and improve lifecycle performance. Rolled out customer feedback systems, boosting satisfaction scores by 48%. Applied SEO strategies to enhance organic traffic and search visibility.
Digital Marketing and Sales Co-ordinator at Samsic Facility Ireland
May 1, 2024 - PresentLed brand positioning strategies through competitive analysis, customer research, and innovation workshops. Orchestrated successful brand and product launches, improving market engagement and alignment. Designed and optimised digital media plans, tracking KPIs and campaign ROI. Delivered integrated marketing using ZOHO tools for lead generation and campaign automation. Collaborated with the commercial team to develop brochures, videos, and website content. Monitored and analysed social media performance across all platforms. Supported customer engagement through research-driven lead nurturing strategies.
Digital Marketing and Sales Co-ordinator at Samsic Facility Ireland
May 1, 2024 - PresentLed brand positioning strategies through competitive analysis, customer research, and innovation workshops. Orchestrated successful brand and product launches, improving market engagement and alignment. Designed and optimised digital media plans, tracking KPIs and campaign ROI. Delivered integrated marketing using ZOHO tools for lead generation and campaign automation. Collaborated with the commercial team to develop brochures, videos, and website content. Monitored and analysed social media performance across all platforms. Supported customer engagement through research-driven lead nurturing strategies.
Assistant Store Manager at SPAR
April 30, 2023 - July 29, 2025Executed marketing campaigns and promotional events that improved local brand awareness. Produced weekly and monthly sales reports to optimize profitability. Managed B2C performance marketing initiatives and tracked analytics to support growth. Led social media content planning and reporting.
Assistant Store Manager at SPAR
April 30, 2023 - July 29, 2025Executed marketing campaigns and promotional events that improved local brand awareness. Produced weekly and monthly sales reports to optimize profitability. Managed B2C performance marketing initiatives and tracked analytics to support growth. Led social media content planning and reporting.
Sales and Marketing Executive at India Flexibles Pvt Ltd
December 31, 2020 - July 29, 2025Developed and executed digital campaigns across email and social platforms. Supported marketing and sales teams with client engagement and data reporting. Maintained GDPR-compliant CRM databases and coordinated vendor relationships. Managed event marketing for conferences, exhibitions, and brand activations. Analysed campaign performance using digital tools to inform strategy.
Sales and Marketing Executive at India Flexibles Pvt Ltd
December 31, 2020 - July 29, 2025Developed and executed digital campaigns across email and social platforms. Supported marketing and sales teams with client engagement and data reporting. Maintained GDPR-compliant CRM databases and coordinated vendor relationships. Managed event marketing for conferences, exhibitions, and brand activations. Analysed campaign performance using digital tools to inform strategy.
Education
Master of Business Administration at Dublin Business School
January 1, 2021 - January 31, 2022Bachelor of Business Administration at Acharya Institute of Graduate Studies
August 1, 2017 - July 31, 2020Master of Business Administration at Dublin Business School
January 1, 2021 - January 31, 2022Bachelor of Business Administration at Acharya Institute of Graduate Studies
August 1, 2017 - July 31, 2020Qualifications
Preparing for PMP Certification
January 11, 2030 - July 29, 2025Preparing for PMP Certification
January 11, 2030 - July 29, 2025Industry Experience
Retail, Financial Services, Professional Services, Consumer Goods
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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