Giselle Matildes

Marketing Coordinator at Corporativo J E ALT

Led branding strategy and business line restructuring, designing brochures, infographics, and templates, while overseeing visual communications and support materials to ensure visual consistency across platforms. Created digital content and managed social media platforms (Facebook and LinkedIn), achieving 200% organic growth. Coordinated and monitored campaigns using Google Ads and Meta Business Suite. Maintained direct communication with clients across multiple platforms, ensuring smooth project coordination. Participated in the implementation and development of Monday.com user manuals to standardize workflows.

Marketing Coordinator at Corporativo JEALT

Led branding strategy and business line restructuring; designed brochures, infographics, and templates; oversaw graphic communications and support materials to ensure visual consistency across platforms. Created digital content and managed social media platforms (Facebook and LinkedIn), achieving 200% organic growth. Coordinated and monitored campaigns using Google Ads and Meta Business Suite. Maintained direct communication with clients across multiple platforms, ensuring smooth project coordination. Participated in the implementation and development of Monday.com user manuals to standardize workflows.

Commercial Executive - Client Solutions at Delta Express Inc. - Mexico City

Built and maintained B2B relationships in the logistics sector, advising clients on import/export operations. Led communication strategies to identify needs and propose customized operational solutions. Analyzed client data to suggest process improvements and enhance satisfaction.

Commercial Executive - Client Solutions at Delta Express Inc. - Mexico City

Built and maintained B2B relationships in the logistics sector, advising clients on import/export operations. Led communication strategies to identify needs and propose customized operational solutions. Analyzed client data to suggest process improvements and enhance satisfaction.

Commercial Executive at Delta Express Inc.

Managed sales of ground transportation services; built strong B2B client relationships; developed skills in communication, negotiation, and account management; supported marketing initiatives by providing client insights to improve service positioning; maintained direct communication with clients across multiple platforms and supported proposals and coordination.

Brand & Marketing Coordinator at Corporativo JEALT - Mexico City

Developed and standardized brand identity across all business units. Collaborated with external marketing agencies on campaigns and website redesign. Created B2B proposals, digital content, and branded materials for client communications. Managed Google Ads and social media to increase visibility and lead generation.

Brand & Marketing Coordinator at Corporativo JEALT - Mexico City

Developed and standardized brand identity across all business units. Collaborated with external marketing agencies on campaigns and website redesign. Created B2B proposals, digital content, and branded materials for client communications. Managed Google Ads and social media to increase visibility and lead generation.

Real Estate Marketing & Client Advisor at RE/MAX - Querétaro, Mexico

Developed digital marketing assets for property listings, including photography, videos, and social media content for Instagram, Facebook, and TikTok. Created visual property catalogs to enhance portfolio presentation and attract potential buyers and renters. Supported clients through the full buying/renting process with tailored advisory. Contributed to the development and growth of the agency’s social media presence.

Real Estate Marketing & Client Advisor at RE/MAX - Querétaro, Mexico

Developed digital marketing assets for property listings including photography, videos, and social media content for Instagram, Facebook, and TikTok. Created visual property catalogs to enhance portfolio presentation and attract potential buyers and renters. Supported clients through the full buying/renting process with tailored advisory. Contributed to growth of the agency’s social media presence.

Real Estate Marketing & Client Advisor at RE/MAX

Created engaging digital marketing content for TikTok, Instagram, and Facebook; developed visual catalogs and property visibility; built client acquisition strategies and guided prospects through the sales cycle; maintained communication with clients, prospects, internal teams, and other real estate advisors; monitored campaign performance and identified effective posts; utilized tools like HubSpot, Google Ads, and Meta Ads to optimize campaigns and increase reach.

Communications & Process Support Intern at Icarianlab - Queretaro, Mexico

Contributed to the launch and growth of the company’s digital presence on social media platforms. Authored and organized quality manuals, processes, and procedures to standardize operations across factory departments.

Communications & Process Support Intern at Icarianlab - Queretaro, Mexico

Contributed to the launch and growth of the company’s digital presence on social media platforms. Authored and organized quality manuals, processes, and procedures to standardize operations across factory departments.

Customer Experience Specialist at Teleperformance - Puebla, México

Delivered bilingual customer support (English & Spanish) and resolved complex service issues. Liaised with logistics, billing, and support teams to streamline resolution processes. Identified recurring pain points and proposed improvements to enhance customer satisfaction.

Customer Experience Specialist at Teleperformance - Puebla, México

Delivered bilingual customer support (English & Spanish) and resolved complex service issues. Liaised with logistics, billing, and support teams to streamline resolution processes. Identified recurring pain points and proposed improvements to enhance customer satisfaction.