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I am a journalist with a degree from UFRJ, specializing in internal and public communication. I have experience managing social media content and strategy, creating engaging material for different audiences while aligning with brand voice and goals. In addition to my public-facing communication skills, I have a strong background in customer experience and CRM management, supporting internal communication between teams, clients, and stakeholders. I am solution-oriented, highly adaptable, and stay updated on the latest trends and tools to ensure effective and meaningful communication across all platforms.…I am a journalist with a degree from UFRJ, specializing in internal and public communication. I have experience managing social media content and strategy, creating engaging material for different audiences while aligning with brand voice and goals. In addition to my public-facing communication skills, I have a strong background in customer experience and CRM management, supporting internal communication between teams, clients, and stakeholders. I am solution-oriented, highly adaptable, and stay updated on the latest trends and tools to ensure effective and meaningful communication across all platforms.

Lais Rodrigues

Copywriter, Writer, Social Media Manager, +1

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I am a journalist with a degree from UFRJ, specializing in internal and public communication. I have experience managing social media content and strategy, creating engaging material for different audiences while aligning with brand voice and goals. In addition to my public-facing communication skills, I have a strong background in customer experience and CRM management, supporting internal communication between teams, clients, and stakeholders. I am solution-oriented, highly adaptable, and stay updated on the latest trends and tools to ensure effective and meaningful communication across all platforms.…I am a journalist with a degree from UFRJ, specializing in internal and public communication. I have experience managing social media content and strategy, creating engaging material for different audiences while aligning with brand voice and goals. In addition to my public-facing communication skills, I have a strong background in customer experience and CRM management, supporting internal communication between teams, clients, and stakeholders. I am solution-oriented, highly adaptable, and stay updated on the latest trends and tools to ensure effective and meaningful communication across all platforms.

Available to hire

I am a journalist with a degree from UFRJ, specializing in internal and public communication. I have experience managing social media content and strategy, creating engaging material for different audiences while aligning with brand voice and goals. In addition to my public-facing communication skills, I have a strong background in customer experience and CRM management, supporting internal communication between teams, clients, and stakeholders. I am solution-oriented, highly adaptable, and stay updated on the latest trends and tools to ensure effective and meaningful communication across all platforms.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Intermediate

French

Intermediate

Work Experience

Social Media Agent/Customer Service & Sales at CBF Performance | Education | Management

May 31, 2025 - July 30, 2025

Worked as a Social Media Agent for CBF’s main accounts on Instagram and LinkedIn, including CBF Education, Mina Cup, and CB10. Responsible for weekly and monthly content planning, as well as producing photos and videos at major events such as Mina Cup. Additionally, supporting the customer experience for coaches enrolled in English FA Coaching Courses and for international teams participating in competitions — from recruitment and registration to managing internal communication between teams and staff.

Social Media Representative at IGT Solutions

December 31, 2024 - July 30, 2025

Worked as a Customer Service Representative, assisting KLM airline customers with a focus on CRM management. The role required strong communication skills for direct interactions with clients and managing social media inquiries, particularly through platforms like Facebook.

Freelance Writer at UOL - SPLASH

December 31, 2023 - July 30, 2025

Worked with hard news, writing for an online entertainment news newsletter. Responsibilities included researching news agendas through social media and covering major reality shows alongside a team of writers and designers. The role also involved working in shifts to ensure 24-hour coverage.

Ghostwriter at Mala de Aventuras

December 31, 2020 - July 30, 2025

Developed content and managed the agenda for a travel blog as a ghostwriter. Responsibilities included writing articles for WordPress and creating posts for Instagram, as well as planning and researching travel destinations tailored to a young target audience.