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I am a passionate and creative videographer and video editor with over six years of experience in filming, editing, and storytelling. I specialize in creating high-quality visual media that captivates viewers and drives brand awareness. Currently, I manage social media content and strategy for a sports foundation, where I produce engaging sports-related videos and foster community engagement. I have a strong background in customer service, having worked in university and e-commerce environments, which has sharpened my communication and problem-solving skills. I'm excited to leverage my expertise in video production, post-production, and social media management to create compelling multimedia content that supports the goals of a dynamic organization.…I am a passionate and creative videographer and video editor with over six years of experience in filming, editing, and storytelling. I specialize in creating high-quality visual media that captivates viewers and drives brand awareness. Currently, I manage social media content and strategy for a sports foundation, where I produce engaging sports-related videos and foster community engagement. I have a strong background in customer service, having worked in university and e-commerce environments, which has sharpened my communication and problem-solving skills. I'm excited to leverage my expertise in video production, post-production, and social media management to create compelling multimedia content that supports the goals of a dynamic organization.

Stephen Nyangelo

Social Media Manager, Video Editor, Cinematographer, +1

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I am a passionate and creative videographer and video editor with over six years of experience in filming, editing, and storytelling. I specialize in creating high-quality visual media that captivates viewers and drives brand awareness. Currently, I manage social media content and strategy for a sports foundation, where I produce engaging sports-related videos and foster community engagement. I have a strong background in customer service, having worked in university and e-commerce environments, which has sharpened my communication and problem-solving skills. I'm excited to leverage my expertise in video production, post-production, and social media management to create compelling multimedia content that supports the goals of a dynamic organization.…I am a passionate and creative videographer and video editor with over six years of experience in filming, editing, and storytelling. I specialize in creating high-quality visual media that captivates viewers and drives brand awareness. Currently, I manage social media content and strategy for a sports foundation, where I produce engaging sports-related videos and foster community engagement. I have a strong background in customer service, having worked in university and e-commerce environments, which has sharpened my communication and problem-solving skills. I'm excited to leverage my expertise in video production, post-production, and social media management to create compelling multimedia content that supports the goals of a dynamic organization.

Available to hire

I am a passionate and creative videographer and video editor with over six years of experience in filming, editing, and storytelling. I specialize in creating high-quality visual media that captivates viewers and drives brand awareness. Currently, I manage social media content and strategy for a sports foundation, where I produce engaging sports-related videos and foster community engagement.

I have a strong background in customer service, having worked in university and e-commerce environments, which has sharpened my communication and problem-solving skills. I’m excited to leverage my expertise in video production, post-production, and social media management to create compelling multimedia content that supports the goals of a dynamic organization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Social Media manager at Sportwave Africa Foundation

November 1, 2021 - Present

Developed, curated, and posted engaging content, including videos, images, and articles for various social media platforms. Filmed and edited sports-related content to enhance audience engagement. Planned and executed digital marketing strategies to grow the foundation's online presence. Interacted with followers, responded to comments and messages to foster community engagement. Monitored social media metrics, analyzed performance, and optimized content strategies. Ensured consistency in messaging, visuals, and branding across all platforms.

Customer Service Representative at Atlantic International University

October 31, 2021 - July 30, 2025

Served as the initial contact for inquiries regarding admissions and campus services. Provided accurate program and policy information to help navigate university processes. Assisted in solving problems related to financial aid and registration. Gathered user insights to suggest improvements in services. Offered help with various university processes like applying for aid or class registration. Facilitated communication across departments for a unified student experience. Organized university events and informational sessions. Maintained student interaction records to track issues and feedback. Engaged in ongoing training to stay current on university policies and ensured student voices were heard in decision-making processes.

Customer Service Representative at Jumia Kenya

July 31, 2021 - July 30, 2025

Assisted with inquiries via phone and emails. Helped customers track orders, process cancellations, and manage returns. Addressed complaints and issues promptly to maintain a positive image. Provided details about products including promotions. Gathered customer feedback to inform improvements. Assisted with platform-related issues like navigation and payment processing. Offered information on related products and promotions to encourage purchases. Maintained records of customer interactions and prepared service trend reports. Participated in ongoing training to stay informed on products and best practices. Worked with other departments to enhance customer experience.

Customer Service Representative at Kilimall Kenya

March 31, 2021 - July 30, 2025

Processed customer orders, managed inventory, handled customer complaints, and provided appropriate solutions and alternatives. Responsibilities also included picking of items for orders.

Cinematography & Editor at 36TV Dandora

September 30, 2020 - July 30, 2025

Engaged in visual storytelling including lighting design, camera operation, color grading, and film stock management. Collaborated with team members to produce quality video content.

Editor & Videographer at Outscene Media

January 31, 2024 - July 30, 2025

Focused on visual communication, branding and identity design, layout and composition. Created illustrations and artwork, collaborated and communicated effectively, reviewed and edited content, and stayed current with industry trends.

Videographer & Photographer at Hesed Media

October 31, 2019 - July 30, 2025

Captured images and told stories through visuals. Worked collaboratively with teams, prepared and planned shoots, edited and retouched images, maintained equipment, applied marketing and business skills, and stayed current with industry trends.