Available to hire
I am a Technology Manager with 13 years of experience leading complex AI and cloud initiatives, primarily in FinTech and Retail sectors. I specialize in guiding cross-functional teams through the entire software development lifecycle using Agile and waterfall methodologies. I have hands-on expertise delivering microservices, API-centric systems, and AI agents on cloud platforms like AWS and GCP.
With a strong background in project and risk management, I translate strategy into impactful, timely outcomes for stakeholders. I’ve successfully overseen migrations, multi-project deliveries, and innovative product developments, including AI-driven solutions and GenAI initiatives.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Hindi
Advanced
Work Experience
Head Of Technology at Harigaji.com – EWA Fintech Company
January 1, 2023 - PresentAI-first delivery lead at an earned-wage-access startup, responsible for end-to-end product delivery including roadmap management, rapid pivots, and product roll-outs. Led generative AI initiatives with a lean 6-engineer team. Architected modular event-driven platforms integrating payment gateways, digital wallets, and HRIS, processing 1 million monthly transactions. Shipped GPT-4o RAG engine and automated KYC & support workflows, cutting onboarding times from 30 minutes to under 3 minutes and reducing ticket volume by 40%. Led DevOps and FinOps automation on AWS, reducing code-to-production time by 70% and controlling cloud costs. Scaled tech team from 2 to 6 and upskilled members in LLM-Ops and Data Engineering, running weekly risk reviews and maintaining C-suite OKRs.
Head Of Technology (BankIT Distribution & PPI Cards) at BankIT – Fintech Neo Bank
September 30, 2022 - July 30, 2025Led cloud migration of NeoBank and PPI stacks from on-premises to AWS, coordinating 6 vendor teams and 20+ stakeholders. Increased uptime to 99.98% and cut infrastructure costs by 35%. Deployed AI agents for onboarding and support, reducing signup time from 15 minutes to 90 seconds, and cutting support tickets by 30%. Managed $150M GMV delivery, balancing backlog, budget, and risks using Kanban/SAFe. Scaled tech team from 15 to 35 engineers and instituted CI/CD & DevSecOps practices. Led microservices architecture with Java Spring Boot and React processing 20K prepaid cards daily with PCI-DSS compliance. Facilitated regular Scrum-of-Scrums and escalated blockers effectively.
Technical Project Manager at Coveo – AI SAAS for enterprise search
February 28, 2021 - July 30, 2025Led 15 concurrent AI-powered enterprise search projects for Fortune 500 clients, ensuring all delivered 100% on time. Directed transition of six large clients from on-prem to cloud platforms (AWS and GCP), boosting scalability and increasing annual contract value by 55% to $1.5M. Led a 25-person cross-functional team including search relevance, data engineering, and DevOps through full SDLC with zero Sev-1 incidents post launch. Conducted weekly stakeholder alignment and change management sessions to mitigate blockers and accelerate decisions.
Senior Associate /Technology Program Manager at Populus & Disys – Staffing firms
February 28, 2019 - July 30, 2025Led delivery teams supporting major US financial clients, enabling Agile transformations at HSBC that cut audit issues by 60% and met compliance deadlines. Managed a $2M cloud migration for 1,150 Kohl's stores, increasing uptime to 99.95% and improving risk management. Deployed automation and analytics dashboards that reduced manual reconciliation by 40% for Discover Financial Services. Advocated change management best practices and introduced lightweight SAFe ceremonies to improve decision-making speed.
Senior Systems Engineer/ Module Lead at Infosys Limited
July 31, 2014 - July 30, 2025Led engineering of scalable, high-availability banking and postal platforms, integrating secure APIs and payment gateways with regulatory compliance for DBS Bank and India Post. Architected high-volume check-clearing system for DBS Bank, achieving 70% reduction in clearing times with micro-optimizations and rule automation. Integrated biometric payment solutions and API-driven money transfer for India Post, ensuring PCI and RBI compliance. Enhanced core banking report accuracy by 30% and improved security through system refactoring.
Head Of Technology at Harigaji.com – EWA Fintech Company
January 1, 2023 - PresentAI-first delivery lead at an earned-wage-access startup, owning end-to-end product delivery including roadmap, rapid pivots, and production roll-outs. Spearheaded all Gen-AI initiatives on a lean 6-engineer team. Architected a modular, event-driven platform connecting payment gateways, digital wallets, and HRIS, processing 1 million transactions per month. Shipped a GPT-4o RAG engine with hyper-personalized wage insights. Led automated KYC and in-app support workflows, cutting onboarding from 30 minutes to 3 minutes and reducing ticket volume by 40%. Implemented DevOps and FinOps automation with AWS pipelines achieving 70% faster code-to-prod time and cost control. Scaled team from 2 to 6 engineers and maintained C-suite OKRs on track.
Head Of Technology (BankIT Distribution & PPI Cards) at BankIT – Fintech Neo Bank
September 30, 2022 - July 30, 2025Led cloud migration of NeoBank & PPI stack from on-prem to AWS Cloud, managing 6 vendor teams and 20+ stakeholders. Increased uptime to 99.98% and cut infrastructure costs by 35%. Deployed AI agents for automated onboarding and support, reducing signup time to 90 seconds and support tickets by 30%. Managed $150 million GMV delivery across cards and banking services with backlog, budget, and risk management using Kanban and SAFe. Scaled tech team from 15 to 35 and implemented CI/CD and DevSecOps practices, tightening SDLC and change management. Led Scrum-of-Scrums and shipped microservices architecture processing 20K prepaid cards daily with PCI-DSS compliance.
Technical Project Manager at Coveo – AI SAAS for enterprise search
February 28, 2021 - July 30, 2025Led AI-powered enterprise-search rollouts for Fortune 500 clients, managing 15 concurrent complex projects with Agile/Kanban methods. Transitioned 6 large clients from on-prem to Cloud (AWS & GCP) which boosted annual contract value by 55%. Guided a 25-person cross-functional team through full SDLC with zero high-severity incidents post-launch. Conducted weekly stakeholder alignment and change management sessions to ensure timely decision-making and issue resolution.
Senior Associate / Technology Program Manager at Populus & Disys – Staffing firms
February 28, 2019 - July 30, 2025Led cloud and compliance programs for US financial clients fixing execution gaps. Managed 3 cross-functional teams at HSBC for KYC, reporting, and reconciliation, reducing audit issues by 60%. Led a $2 million cloud migration for 1,150 Kohl's stores enhancing uptime to 99.95%. Implemented workflow automation and data analytics dashboards reducing manual reconciliation by 40%. Introduced SAFe ceremonies to expedite decision cycles and evangelized change management best practices.
Senior Systems Engineer / Module Lead at Infosys Limited
July 31, 2014 - July 30, 2025Engineered scalable banking and postal platforms for DBS Bank and India Post. Architected high-volume check-clearing system automating rules to cut clearing time by 70%. Integrated biometric payment and API-driven money-transfer services with PCI and RBI compliance. Led system integration and refactoring of core banking reports, improving data accuracy by 30% and hardening security.
Head Of Technology at Harigaji.com – EWA Fintech Company, Malaysia/Australia
January 1, 2023 - PresentAI-first delivery lead at an earned-wage-access startup, responsible for end-to-end product delivery, including roadmap and rapid pivots, managing a lean 6-engineer team. Delivered three major feature releases in under 9 months while maintaining release dates. Architected a modular, event-driven platform processing 1 million transactions/month, integrating secure API management with payment gateways, digital wallets, and HRIS. Developed a GPT-4o RAG engine for hyper-personalized wage insights and usage forecasts. Led automation of KYC and in-app support workflows using rule-based bots, reducing onboarding time from 30 minutes to 3 minutes and cutting ticket volume by 40%. Implemented DevOps and FinOps automation with AWS pipelines, reducing code-to-production time by 70% and tightening cloud spend control. Scaled the technology team from 2 to 6, upskilling engineers in LLM-Ops, data engineering, and Kanban, and conducted weekly risk reviews to keep C-suite OKRs on track.
Head Of Technology (BankIT Distribution & PPI Cards) at BankIT – Fintech Neo Bank, Noida, India
September 30, 2022 - July 30, 2025Led cloud migration and delivery for two high-volume fintech products, managing migration of NeoBank and PPI stack to AWS Cloud, coordinating 6 vendor teams and 20+ stakeholders, improving uptime to 99.98% and cutting infrastructure costs by 35%. Deployed AI agents for automated onboarding and L1 support, reducing signup time from 15 minutes to 90 seconds and trimming support tickets by 30%. Managed delivery of $150 million GMV across cards and banking services using Kanban and SAFe frameworks. Scaled tech team from 15 to 35, instituted CI/CD and DevSecOps guardrails, and enhanced SDLC and change management controls. Facilitated Scrum-of-Scrums meetings and shipped a microservices architecture (Java Spring Boot + React) handling 20K prepaid cards and $500K daily transactions with PCI-DSS compliance.
Technical Project Manager at Coveo – AI SAAS for enterprise search, Montreal, Canada
February 28, 2021 - July 30, 2025Led AI-powered enterprise search rollouts for Fortune 500 clients, managing 15 concurrent complex SaaS projects with Agile/Kanban, cloud migration, and risk management. Achieved 100% on-time delivery, transitioned six large customers from on-prem to cloud (AWS & GCP), increasing Annual Contract Value by 55% to $1.5 million. Directed a 25-person cross-functional team through full SDLC with zero Sev-1 post-go-live incidents. Conducted weekly stakeholder alignment and change management meetings to resolve blockers and accelerate decisions.
Senior Associate /Technology Program Manager at Populus & Disys – Staffing firms, Chicago & Buffalo, USA
February 28, 2019 - July 30, 2025Led plug-in delivery for top US financial-services clients, driving Agile transformation in three cross-functional teams at HSBC (KYC, reporting, reconciliation). Reduced audit issues by 60% and met regulatory deadlines. Managed $2 million cloud migration for 1,150 Kohl’s stores coordinating four vendors, improving uptime to 99.95% and tightening risk controls. Deployed workflow automation and data analytics dashboards, reducing manual reconciliation effort for Discover Financial Services by 40%. Promoted change management best practices and introduced lightweight SAFe ceremonies to speed decision-making.
Senior Systems Engineer/ Module Lead at Infosys Limited – Leader in technology outsourcing, Singapore/India
July 31, 2014 - July 30, 2025Engineered high-availability scalable banking and postal platforms for DBS Bank and India Post with secure API and payment gateway integration ensuring regulatory compliance. Architected and developed a high-volume check-clearing system for DBS Bank, optimizing micro-processes and automating rules, cutting clearing time by 70% with a throughput exceeding $50 million/day. Integrated biometric payments and API-driven money-transfer services for Department of Post India, ensuring PCI and RBI compliance. Led system integration and refactor of core banking reports, improving data accuracy by 30% and enhancing security.
Education
Master of Business Administration at Simon Business School, University of Rochester
January 1, 2016 - June 1, 2016Bachelor of Engineering at Graphic Era University, Dehradun, India
January 1, 2008 - August 1, 2008Master of Business Administration at Simon Business School, University of Rochester
January 1, 2016 - June 1, 2016Bachelor of Engineering at Graphic Era University, Dehradun, India
January 1, 2008 - August 1, 2008Master of Business Administration at Simon Business School, University of Rochester
June 1, 2016 - June 30, 2016Bachelor of Engineering at Graphic Era University, Dehradun, India
January 1, 2008 - August 31, 2008Qualifications
Industry Experience
Financial Services, Retail, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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