Hi, I'm Joel Lunde, a dedicated software implementation expert with over eight years of project management experience. I specialize in guiding clients smoothly through the implementation process and leading teams to success with a hands-on, communicative approach. I take pride in developing efficient processes that drive high adoption rates and ensure client satisfaction. Over the years, I've led teams of project managers, supported nationwide software implementations, and continuously worked to improve training and project delivery methods. I'm passionate about problem-solving, critical thinking, and building strong client partnerships to deliver impactful software solutions.

Joel Lunde

Hi, I'm Joel Lunde, a dedicated software implementation expert with over eight years of project management experience. I specialize in guiding clients smoothly through the implementation process and leading teams to success with a hands-on, communicative approach. I take pride in developing efficient processes that drive high adoption rates and ensure client satisfaction. Over the years, I've led teams of project managers, supported nationwide software implementations, and continuously worked to improve training and project delivery methods. I'm passionate about problem-solving, critical thinking, and building strong client partnerships to deliver impactful software solutions.

Available to hire

Hi, I’m Joel Lunde, a dedicated software implementation expert with over eight years of project management experience. I specialize in guiding clients smoothly through the implementation process and leading teams to success with a hands-on, communicative approach. I take pride in developing efficient processes that drive high adoption rates and ensure client satisfaction.

Over the years, I’ve led teams of project managers, supported nationwide software implementations, and continuously worked to improve training and project delivery methods. I’m passionate about problem-solving, critical thinking, and building strong client partnerships to deliver impactful software solutions.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Senior Project Manager - Team Lead Software Implementation at Avionte
February 1, 2025 - July 30, 2025
Led implementation of staffing ATS/CRM and payroll/billing software systems, managing 7-10 concurrent client projects through all phases of the project lifecycle including timeline management, budgeting, partner integrations, custom requests, data conversion, training and support. Served as primary client contact and coordinated cross-functional teams to meet project deliverables and ensure client satisfaction. Led a team of 3-5 project managers providing training and mentorship and conducted annual performance reviews. Collaborated on project tracking system improvements using Smartsheet and Cloud Coach, enhancing communication and project delivery. Utilized Salesforce and ADP platforms for client and team management. Promoted to Senior Project Manager in 2018 and Team Lead in 2019.
Senior Sales Engineer at Amano McGann
January 1, 2016 - July 30, 2025
Worked as a Senior Sales Engineer focusing on technical sales and customer collaboration to deliver effective software solutions.
Senior Quality Assurance Engineer at Amano McGann
January 1, 2012 - July 30, 2025
Handled quality assurance responsibilities ensuring software reliability and performance met company standards.
Technical Software Trainer at Amano McGann
January 1, 2010 - July 30, 2025
Provided technical training for software products to clients and internal staff, enhancing understanding and usage.
Senior Systems Support Engineer at Amano McGann
January 1, 2008 - July 30, 2025
Delivered system support and troubleshooting services for clients, ensuring smooth operation and issue resolution.
Project Manager/Systems Support Engineer (UCLA Project) at Amano McGann
January 1, 2001 - July 30, 2025
Managed projects and provided systems support specifically for the UCLA project, balancing project objectives and technical assistance.

Education

Associate's degree at Red Wing State College, Red Wing MN
January 1, 0001 - January 1, 0001
Associate's degree at Full Sail University, Orlando FL
January 1, 0001 - January 1, 0001

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Computers & Electronics

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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