Available to hire
Dynamic and results-driven UX/UI Designer with proven experience leading user-centered design projects for web and mobile platforms. Proficient in Figma, prototyping, usability testing, and Agile project management. Strong background in UX research, data-driven design, and cross-functional collaboration. Combines design expertise with a solid foundation in programming and system engineering from the banking sector to deliver accessible, impactful digital solutions.
I have worked across freelance and corporate environments, delivering wireframes, interactive prototypes, and accessible interfaces. I excel in collaborating with developers, conducting usability testing, and translating user feedback into actionable design improvements.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Advanced
Work Experience
Project Manager at AbwaabApp
May 1, 2024 - PresentSpearheaded project planning and timeline management, ensuring on-time delivery of key initiatives. Applied Agile methodologies and leveraged Jira to enhance team collaboration and streamline project tracking. Defined project scope, user stories, and acceptance criteria, aligning stakeholders and accelerating feature development. Conducted risk assessments and implemented mitigation strategies, reducing delays and project blockers. Consolidated cross-functional feedback to refine workflows, boosting transparency and speeding up decision-making cycles.
UX Designer at AbwaabApp
December 1, 2023 - PresentLed user research to uncover pain points, informing design decisions that improved user satisfaction and task success rates. Designed intuitive web and mobile interfaces, collaborating cross-functionally with developers to ensure seamless implementation. Conducted usability testing and iterative design, enhancing product functionality and overall usability. Created interactive prototypes in Figma, translating user feedback into actionable design improvements across platforms.
UX Design Freelancer at Self-Employed
January 1, 2023 - PresentCreated wireframes, prototypes, and user flows for diverse clients, ensuring user-centered solutions. Delivered responsive and accessible user interfaces tailored to client needs. Presented designs to clients, incorporating feedback for final deliverables.
UX Designer Intern at Paramount Students
October 31, 2023 - July 30, 2025Conducted UX research, ideation sessions, and prototyping to align design solutions with product goals and user needs. Designed user flows and intuitive interfaces with a strong emphasis on accessibility and usability best practices. Delivered comprehensive design documentation and specifications, ensuring smooth handoff and implementation by developers.
System Engineer at Tadhamon Bank
November 30, 2021 - July 30, 2025Managed and monitored IRIS systems and Swift Lite 2, ensuring continuous availability and compliance with banking operation standards. Configured and maintained operating systems and enterprise applications. Provided technical leadership to IT support staff and oversaw software requirements and streamlining workflows.
Programmer at Tadhamon Bank
February 28, 2021 - July 30, 2025Translated complex client requirements into clear UML project briefs, improving team alignment and reducing rework. Developed, debugged, and maintained Oracle-based applications, enhancing system stability and reducing query response times. Designed and optimized relational databases, implementing stored procedures and triggers that improved data integrity and processing efficiency.
IT Help Desk at Tadhamon Bank
November 30, 2019 - July 30, 2025Installed, configured, and maintained computer hardware and network systems, ensuring reliable and secure infrastructure operations. Delivered prompt technical support company-wide, reducing downtime and improving user satisfaction. Trained junior staff and introduced new technology solutions, enhancing team capability and operational efficiency.
Project Manager at AbwaabApp
May 1, 2024 - PresentSpearheaded project planning and timeline management to ensure on-time delivery of key initiatives. Applied Agile methodologies and leveraged Jira to enhance team collaboration and streamline project tracking. Defined project scope, user stories, and acceptance criteria, aligning stakeholders and accelerating feature development. Conducted risk assessments and implemented mitigation strategies that reduced delays and project blockers. Consolidated cross-functional feedback to refine workflows, boosting transparency and speeding up decision-making cycles.
UX Designer at AbwaabApp
December 1, 2023 - PresentLed user research to uncover pain points, informing design decisions that improved user satisfaction and task success rates. Designed intuitive web and mobile interfaces in collaboration with developers to ensure seamless implementation. Conducted usability testing and iterative design, enhancing product functionality and overall usability. Created interactive prototypes in Figma, translating user feedback into actionable design improvements across platforms.
UX Design Freelancer at Self-Employed
January 1, 2023 - PresentCreated wireframes, prototypes, and user flows for diverse clients, ensuring user-centered solutions. Delivered responsive and accessible user interfaces tailored to client needs. Presented designs to clients and incorporated feedback into final deliverables.
UX Designer Intern at Paramount Students
October 1, 2023 - August 27, 2025Conducted UX research, ideation sessions, and prototyping to align design solutions with product goals and user needs. Designed user flows and intuitive interfaces with a strong emphasis on accessibility and usability best practices. Delivered comprehensive design documentation and specifications to ensure smooth handoff and implementation by developers.
System Engineer at Tadhamon Bank
November 1, 2021 - August 27, 2025Managed and monitored IRIS systems and Swift Lite 2 to ensure continuous availability and compliance with banking operations standards. Configured and maintained operating systems and enterprise applications. Provided technical leadership to IT support staff and oversaw software requirements and workflow streamlining.
Programmer at Tadhamon Bank
February 1, 2021 - August 27, 2025Translated complex client requirements into clear UML project briefs to improve team alignment and reduce rework. Developed, debugged, and maintained Oracle-based applications, enhancing system stability and reducing query response times. Designed and optimized relational databases, implementing stored procedures and triggers that improved data integrity and processing efficiency.
IT Help Desk at Tadhamon Bank
November 1, 2019 - August 27, 2025Installed, configured, and maintained computer hardware and network systems, ensuring reliable and secure infrastructure operations. Delivered prompt technical support company-wide, reducing downtime and improving user satisfaction. Trained junior staff and introduced new technology solutions, enhancing team capability and operational efficiency.
Project Manager at AbwaabApp
May 1, 2024 - PresentLed project planning and timeline management to ensure on-time delivery of key initiatives. Applied Agile methodologies using Jira to enhance collaboration and project tracking. Defined project scope, user stories, and acceptance criteria, aligned stakeholders, and accelerated feature development. Conducted risk assessments and implemented mitigation strategies, reducing delays and blockers. Consolidated cross-functional feedback to refine workflows, boost transparency, and speed decision-making cycles.
UX Designer at AbwaabApp
December 1, 2023 - PresentLed user research to uncover pain points, improving user satisfaction and task success rates. Designed intuitive web and mobile interfaces and collaborated with developers to ensure seamless implementation. Conducted usability testing and iterative design, enhancing product functionality and usability. Created interactive prototypes in Figma and translated user feedback into actionable design improvements across platforms.
UX Design Freelancer at Self-Employed
January 1, 2023 - PresentCreated wireframes, prototypes, and user flows for diverse clients to ensure user-centered solutions. Delivered responsive and accessible user interfaces tailored to client needs. Presented designs to clients and incorporated feedback for final deliverables.
UX Designer Intern at Paramount Students
October 1, 2023 - August 27, 2025Conducted UX research, ideation sessions, and prototyping to align design solutions with product goals and user needs. Designed user flows and intuitive interfaces emphasizing accessibility and usability best practices. Delivered comprehensive design documentation and specifications for smooth handoff and implementation by developers.
System Engineer at Tadhamon Bank
November 1, 2021 - August 27, 2025Managed and monitored IRIS systems and Swift Lite 2 to ensure continuous availability and compliance with banking operation standards. Configured and maintained operating systems and enterprise applications. Provided technical leadership to IT support staff and oversaw software requirements and workflow streamlining.
Programmer at Tadhamon Bank
February 1, 2021 - August 27, 2025Translated complex client requirements into clear UML project briefs, improving team alignment and reducing rework. Developed, debugged, and maintained Oracle-based applications, enhancing system stability and reducing query response times. Designed and optimized relational databases implementing stored procedures and triggers that improved data integrity and processing efficiency.
IT Help Desk at Tadhamon Bank
November 1, 2019 - August 27, 2025Installed, configured, and maintained computer hardware and network systems, ensuring reliable and secure infrastructure operations. Delivered prompt technical support company-wide, reducing downtime and improving user satisfaction. Trained junior staff and introduced new technology solutions, enhancing team capability and operational efficiency.
Project Manager at AbwaabApp
May 1, 2024 - PresentLed project planning and timeline management to ensure on-time delivery of key initiatives. Applied Agile methodologies and utilized Jira for enhanced team collaboration and streamlined project tracking. Defined project scope, user stories, and acceptance criteria to align stakeholders and accelerate feature development. Conducted risk assessments and implemented mitigation strategies, reducing delays and blockers. Consolidated cross-functional feedback to optimize workflows, boosting transparency and speeding decision-making cycles.
UX Designer at AbwaabApp
December 1, 2023 - PresentLed user research to identify pain points that informed design decisions, improving user satisfaction and task success rates. Designed intuitive web and mobile interfaces with collaborative development teams to ensure seamless implementation. Conducted usability testing and iterative design to enhance product functionality and overall usability. Created interactive prototypes in Figma, translating user feedback into actionable design improvements across platforms.
UX Design Freelancer at Self-Employed
January 1, 2023 - PresentCreated wireframes, prototypes, and user flows tailored to diverse client needs, ensuring user-centered solutions. Delivered responsive and accessible user interfaces and presented designs to clients, incorporating feedback for final deliverables.
UX Designer Intern at Paramount Students
October 1, 2023 - August 27, 2025Conducted UX research, ideation sessions, and prototyping to align design solutions with product goals and user needs. Designed user flows and intuitive interfaces with a focus on accessibility and usability. Delivered thorough design documentation and specifications to ensure smooth handoff and implementation.
System Engineer at Tadhamon Bank
November 1, 2021 - August 27, 2025Managed and monitored IRIS systems and Swift Lite 2 to ensure continuous availability and compliance with banking standards. Configured and maintained operating systems and enterprise applications. Provided technical leadership to IT support staff and oversaw software requirements and workflow streamlining.
Programmer at Tadhamon Bank
February 1, 2021 - August 27, 2025Translated complex client requirements into clear UML project briefs to improve team alignment and reduce rework. Developed, debugged, and maintained Oracle-based applications, enhancing system stability and reducing query response times. Designed and optimized relational databases with stored procedures and triggers to improve data integrity and efficiency.
IT Help Desk at Tadhamon Bank
November 1, 2019 - August 27, 2025Installed, configured, and maintained computer hardware and network systems to ensure reliable and secure infrastructure. Delivered prompt company-wide technical support, reducing downtime and improving user satisfaction. Trained junior staff and introduced new technology solutions to enhance team capabilities and operational efficiency.
Project Manager at AbwaabApp
August 1, 2025 - October 9, 2025Led project planning and timeline management to ensure on-time delivery of key initiatives. Applied Agile methodologies and Jira to enhance team collaboration and streamline project tracking. Defined project scope, user stories, and acceptance criteria, aligning stakeholders and accelerating feature development. Conducted risk assessments and mitigation strategies, reducing delays and blockers. Consolidated cross-functional feedback to refine workflows, boosting transparency and speeding up decision-making cycles.
UX Designer at AbwaabApp
August 1, 2025 - October 9, 2025Led user research to uncover pain points, informing design decisions that improved user satisfaction and task success rates. Designed intuitive web and mobile interfaces, collaborating cross-functionally with developers to ensure seamless implementation. Conducted usability testing and iterative design, enhancing product functionality and overall usability. Created interactive prototypes in Figma, translating user feedback into actionable design improvements across platforms.
UX Design Freelancer at Self-Employed
January 1, 2023 - PresentCreated wireframes, prototypes, and user flows for diverse clients, ensuring user-centered solutions. Delivered responsive and accessible user interfaces tailored to client needs. Presented designs to clients, incorporating feedback for final deliverables.
UX Designer Intern at Paramount Students
October 1, 2023 - October 9, 2025Conducted UX research, ideation sessions, and prototyping to align design solutions with product goals and user needs. Designed user flows and intuitive interfaces with a strong emphasis on accessibility and usability best practices. Delivered comprehensive design documentation and specifications, ensuring smooth handoff and implementation by developers.
System Engineer at Tadhamon Bank
November 1, 2021 - October 9, 2025Managed and monitored IRIS systems and Swift Lite 2, ensuring continuous availability and compliance with banking operation standards. Configured and maintained operating systems and enterprise applications. Provided technical leadership to IT support staff and oversaw software requirements and streamlining workflows.
Programmer at Tadhamon Bank
February 1, 2021 - October 9, 2025Translated complex client requirements into clear UML project briefs, improving team alignment and reducing rework. Developed, debugged, and maintained Oracle-based applications, enhancing system stability and reducing query response times. Designed and optimized relational databases, implementing stored procedures and triggers that improved data integrity and processing efficiency.
IT Help Desk at Tadhamon Bank
November 1, 2019 - October 9, 2025Installed, configured, and maintained computer hardware and network systems, ensuring reliable and secure infrastructure operations. Delivered prompt technical support company-wide, reducing downtime and improving user satisfaction. Trained junior staff and introduced new technology solutions, enhancing team capability and operational efficiency.
Education
Bachelor's at University Utara Malaysia
January 1, 2011 - December 31, 2011Bachelor's at University Utara Malaysia
January 1, 2011 - December 31, 2011Bachelor's in Business Information Technology at University Utara Malaysia
January 1, 2011 - August 7, 2025Bachelor's in Business Information Technology at University Utara Malaysia
January 1, 2011 - August 7, 2025Bachelor's in Business Information Technology at University Utara Malaysia
January 1, 2011 - August 27, 2025Bachelor's in Business Information Technology at University Utara Malaysia
January 1, 2011 - August 27, 2025Bachelor's in Business Information Technology at University Utara Malaysia
January 1, 2011 - August 27, 2025Bachelor's in Business Information Technology at University Utara Malaysia
January 11, 2030 - January 1, 2011Qualifications
Introduction to Agile Development and Scrum - IBM
January 1, 2025 - December 31, 2025Product Management Essentials - IBM
January 1, 2025 - December 31, 2025Google UX Design Professional Certificate - Google
January 1, 2022 - December 31, 2022Certified Associate in Python Programming - Python Institute
January 1, 2021 - December 31, 2021ITIL Foundation v4 - Institute of Banking Studies
April 1, 2019 - December 31, 2019Oracle Diploma (Oracle 10g & 11g) - General Institution Telecom
December 1, 2013 - December 31, 2013Introduction to Agile Development and Scrum - IBM
January 1, 2025 - August 27, 2025Product Management Essentials - IBM
January 1, 2025 - August 27, 2025Google UX Design Professional Certificate - Google
January 1, 2022 - August 27, 2025Certified Associate in Python Programming - Python Institute
January 1, 2021 - August 27, 2025ITIL Foundation v4 - Institute of Banking Studies
April 1, 2019 - August 27, 2025Oracle Diploma (Oracle 10g & 11g) - General Institution Telecom
December 1, 2013 - August 27, 2025Introduction to Agile Development and Scrum - IBM
January 1, 2025 - August 27, 2025Product Management Essentials - IBM
January 1, 2025 - August 27, 2025Google UX Design Professional Certificate - Google
January 1, 2022 - August 27, 2025Certified Associate in Python Programming - Python Institute
January 1, 2021 - August 27, 2025ITIL Foundation v4 - Institute of Banking Studies
April 1, 2019 - August 27, 2025Oracle Diploma (Oracle 10g & 11g) - General Institution Telecom
December 1, 2013 - August 27, 2025Introduction to Agile Development and Scrum - IBM
January 1, 2025 - August 27, 2025Product Management Essentials - IBM
January 1, 2025 - August 27, 2025Google UX Design Professional Certificate - Google
January 1, 2022 - August 27, 2025Certified Associate in Python Programming - Python Institute
January 1, 2021 - August 27, 2025ITIL Foundation v4 - Institute of Banking Studies
April 1, 2019 - August 27, 2025Oracle Diploma (Oracle 10g & 11g) - General Institution Telecom
December 1, 2013 - August 27, 2025Introduction to Agile Development and Scrum
January 1, 2025 - October 9, 2025Product Management Essentials
January 1, 2025 - October 9, 2025Google UX Design Professional Certificate
January 1, 2022 - October 9, 2025Certified Associate in Python Programming
January 1, 2021 - October 9, 2025ITIL Foundation v4
April 1, 2019 - October 9, 2025Oracle Diploma (Oracle 10g & 11g)
December 1, 2013 - October 9, 2025Industry Experience
Software & Internet, Financial Services, Education, Professional Services, Telecommunications
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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