Hi, I'm Michael Francis. With a solid background in multimedia production and technology, I've been working as a freelance Multimedia Project Manager since 2002. I specialize in designing websites, developing videos, creating electronic press kits, and print advertisements. I love taking on challenging projects that allow me to blend creativity with technology. Previously, I've gained valuable experience in customer service and team management roles in various companies, which helps me understand client needs and manage projects efficiently. I'm fluent in Haitian Creole and have fair proficiency in French and Spanish, which helps me connect with diverse clients and audiences.

Michael Francis

Hi, I'm Michael Francis. With a solid background in multimedia production and technology, I've been working as a freelance Multimedia Project Manager since 2002. I specialize in designing websites, developing videos, creating electronic press kits, and print advertisements. I love taking on challenging projects that allow me to blend creativity with technology. Previously, I've gained valuable experience in customer service and team management roles in various companies, which helps me understand client needs and manage projects efficiently. I'm fluent in Haitian Creole and have fair proficiency in French and Spanish, which helps me connect with diverse clients and audiences.

Available to hire

Hi, I’m Michael Francis. With a solid background in multimedia production and technology, I’ve been working as a freelance Multimedia Project Manager since 2002. I specialize in designing websites, developing videos, creating electronic press kits, and print advertisements. I love taking on challenging projects that allow me to blend creativity with technology.

Previously, I’ve gained valuable experience in customer service and team management roles in various companies, which helps me understand client needs and manage projects efficiently. I’m fluent in Haitian Creole and have fair proficiency in French and Spanish, which helps me connect with diverse clients and audiences.

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Language

Haitian; Haitian Creole
Fluent
French
Intermediate
Spanish; Castilian
Intermediate

Work Experience

Customer Service Representative at Hotwire Communications
September 30, 2018 - July 31, 2025
Assisting customers with internet, telephone, TV and home security services, including scheduling new customer installations, over the phone troubleshooting and technical support, scheduling trouble support tickets, and billing issues.
Shift Supervisor at Dairy Queen Corp
December 31, 2009 - July 31, 2025
Responsible for training employees, purchasing products and supplies, inventory, cash deposits, customer service, cleaning and other restaurant duties.
Office Assistant at Hazen & Sawyer, PC
July 31, 2002 - July 31, 2025
Responsible for editing, proofreading, and preparing correspondence, creating spreadsheets and charts, photocopying, client billing, filing and customer service.
Multimedia Project Manager at Self-employed
July 1, 2002 - Present
Freelance multimedia project management, including designing and developing websites, videos, electronic press kits, and print advertisements. References available.
Field Technician at Hazen & Sawyer, PC
August 31, 2001 - July 31, 2025
Inspect sewer lines, investigate and repair leaks.
Office Assistant at Ablest Staffing Services
May 31, 2001 - July 31, 2025
Filing, data entry and customer service.

Education

Associate in Applied Sciences at Broward Community College
January 1, 2003 - May 31, 2003

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Telecommunications, Professional Services, Retail