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I am a Program and Project Manager with over 15 years of experience leading cross-functional teams in diverse environments. I specialize in delivering digital services, establishing scalable project governance frameworks, and driving organizational change through Agile, Waterfall, and hybrid methodologies. My expertise spans vendor and supply chain management, agile ceremonies facilitation, and stakeholder alignment, utilizing platforms such as Azure DevOps, Power BI, Jira, and ServiceNow. Throughout my career, I have led projects ranging from technical program management at Microsoft to executive operational roles in private companies. I thrive on improving project execution, optimizing business operations, and fostering collaboration across teams to achieve strategic goals. I'm passionate about leveraging technology and data-driven insights to enhance organizational performance and ensure successful delivery of complex initiatives.…I am a Program and Project Manager with over 15 years of experience leading cross-functional teams in diverse environments. I specialize in delivering digital services, establishing scalable project governance frameworks, and driving organizational change through Agile, Waterfall, and hybrid methodologies. My expertise spans vendor and supply chain management, agile ceremonies facilitation, and stakeholder alignment, utilizing platforms such as Azure DevOps, Power BI, Jira, and ServiceNow. Throughout my career, I have led projects ranging from technical program management at Microsoft to executive operational roles in private companies. I thrive on improving project execution, optimizing business operations, and fostering collaboration across teams to achieve strategic goals. I'm passionate about leveraging technology and data-driven insights to enhance organizational performance and ensure successful delivery of complex initiatives.

Rick Terroe

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I am a Program and Project Manager with over 15 years of experience leading cross-functional teams in diverse environments. I specialize in delivering digital services, establishing scalable project governance frameworks, and driving organizational change through Agile, Waterfall, and hybrid methodologies. My expertise spans vendor and supply chain management, agile ceremonies facilitation, and stakeholder alignment, utilizing platforms such as Azure DevOps, Power BI, Jira, and ServiceNow. Throughout my career, I have led projects ranging from technical program management at Microsoft to executive operational roles in private companies. I thrive on improving project execution, optimizing business operations, and fostering collaboration across teams to achieve strategic goals. I'm passionate about leveraging technology and data-driven insights to enhance organizational performance and ensure successful delivery of complex initiatives.…I am a Program and Project Manager with over 15 years of experience leading cross-functional teams in diverse environments. I specialize in delivering digital services, establishing scalable project governance frameworks, and driving organizational change through Agile, Waterfall, and hybrid methodologies. My expertise spans vendor and supply chain management, agile ceremonies facilitation, and stakeholder alignment, utilizing platforms such as Azure DevOps, Power BI, Jira, and ServiceNow. Throughout my career, I have led projects ranging from technical program management at Microsoft to executive operational roles in private companies. I thrive on improving project execution, optimizing business operations, and fostering collaboration across teams to achieve strategic goals. I'm passionate about leveraging technology and data-driven insights to enhance organizational performance and ensure successful delivery of complex initiatives.

Available to hire

I am a Program and Project Manager with over 15 years of experience leading cross-functional teams in diverse environments. I specialize in delivering digital services, establishing scalable project governance frameworks, and driving organizational change through Agile, Waterfall, and hybrid methodologies. My expertise spans vendor and supply chain management, agile ceremonies facilitation, and stakeholder alignment, utilizing platforms such as Azure DevOps, Power BI, Jira, and ServiceNow.

Throughout my career, I have led projects ranging from technical program management at Microsoft to executive operational roles in private companies. I thrive on improving project execution, optimizing business operations, and fostering collaboration across teams to achieve strategic goals. I’m passionate about leveraging technology and data-driven insights to enhance organizational performance and ensure successful delivery of complex initiatives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Hebrew (modern)

Advanced

French

Advanced

German

Advanced

Arabic

Advanced

Chinese

Intermediate

Chinese

Intermediate

Work Experience

Technical Program Manager V Consultant at Microsoft Corporation (On Contract with Experis)

May 31, 2025 - July 31, 2025

Drove Program Operations and Strategic Management for Microsoft’s FastTrack Engineering TPM Solution Area Team. Led project initiation meetings, created comprehensive project plans utilizing Microsoft Project, and coordinated resources effectively. Facilitated Agile ceremonies such as sprint reviews, retrospectives, and Program Increment planning within the SAFe framework. Participated in developing technical business and product requirements. Spearheaded a customer loyalty program that increased repeat transactions by 23% in the first quarter. Collaborated with various teams to develop training materials and onboard over 1,000 field employees virtually. Managed content development, data analysis, and reporting with Azure DevOps and Power BI. Coordinated cross-group collaboration for experience and journey roadmaps. Oversaw budget operations including CAPEX/OPEX, funding administration, forecasting, and financial analysis, as well as headcount management.

Program and Project Manager non-Tech 4 Consultant at Microsoft Corporation (On Contract with Artech Solutions, LLC)

December 31, 2022 - July 31, 2025

Served as a Program Management Office consultant for the Chief of Staff Office of Microsoft’s Global Corporate Sales Team and Business Strategy and Programs teams. Managed Enterprise Project Management Office activities, utilizing Azure DevOps and Power BI for project and portfolio reporting. Oversaw team budgets, forecasts, and headcount administration. Led content development and analysis for project status reporting and business review presentations. Managed the team's Rhythm of the Business, project kickoffs, and resource coordination. Planned and reported on business, operations portfolio, and workforce development initiatives. Collaborated with HR on training plans and compliance monitoring. Maintained the team’s SharePoint site landing page and led fiscal year planning projects for employee initiatives.

Chief Operating Officer at Zensa LLC

June 30, 2021 - July 31, 2025

Led the Project Management Office at Zensa LLC, a mobile transformation company with significant revenue growth. Utilized Microsoft SharePoint, Teams, Azure DevOps, and Power BI to optimize program and project management and improve reporting. Directed daily stand-up and triage activities for engineering, UI/UX, and research teams. Oversaw task prioritization considering costs, schedules, and customer value. Reviewed product requirements and functional specifications for two major products, ensuring timely launch. Managed technical project delivery roadmaps, budgeting, and strategic planning presented to steering and pricing committees. Delivered two key mobile applications on schedule and within budget. Maintained relationships with funders, enhancing recurring revenue streams annually.

Sr. Strategy & Operations Management Consultant at Microsoft Corporation (On Contract to Zensa, LLC)

November 30, 2018 - July 31, 2025

Managed Business and Operations Portfolio planning, workforce strategy, and budget administration including CAPEX/OPEX, discretionary spend, forecasting, and reporting. Oversaw supply chain operations for Microsoft Consumer Marketing Engineering with inventory and program data management in MS Dynamics 365 and Azure DevOps. Led project kickoffs, vendor and supplier management with negotiation and PO tracking. Supported team training and development monitoring through Power BI. Administered project status reporting for business reviews. Coordinated EPMO operational functions and team Rhythm of Business processes and SharePoint maintenance.

Chief of Staff at Office of Microsoft’s IT CTO, Microsoft Corporation

December 31, 2014 - July 31, 2025

Led multi-programs and projects, established the PMO and MARCOM teams for Microsoft’s IT CTO office. Managed a large team of 150+ staff and 500+ vendors with a $600M budget. Prepared detailed reports on project status metrics for business review meetings. Administered budget functions including CAPEX/OPEX, funding, expense management, forecasting, purchase and invoice tracking. Acted as strategic advisor to IT CTO and senior management, overseeing program and project portfolio planning and risk mitigation. Coordinated business planning activities and CTO's internal and external communications and speaking engagements. Led training and development initiatives, workforce management, employee retention programs, and senior hiring processes. Directed vendor and supplier operations.