Available to hire
I’m an experienced Agile Coach, Scrum Master, and Program Manager with a passion for driving strategic portfolio management across various IT environments. I’ve led impactful projects in healthcare, automotive, and medical device technology, improving efficiency and delivery outcomes while fostering a culture of continuous improvement and collaboration.
With strong data-driven decision-making skills and expertise in tools like Power BI, Rally, and Azure DevOps, I thrive on helping teams self-organize and deliver high-value solutions. I enjoy empowering teams to grow through agile coaching and technical excellence, always aiming to improve stakeholder satisfaction and project success.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Sr Scrum Master (Tooling and Cyber Compliance) at Trusit Bank
June 1, 2024 - PresentChampioned the adoption of self-organizing teams, empowering them to take proactive roles in cybersecurity efforts, which reduced the response time to security incidents by 50% and enhanced system resilience. Facilitated sprint planning, retrospectives, and demos for cross-functional teams, ensuring alignment with organizational priorities and fostering collaboration across business and technical stakeholders. Partnered with Product Owners to develop and maintain product roadmaps, release plans, and strategic priorities, enabling consistent delivery of high-value enterprise tools and solutions. Implemented agile best practices to monitor daily team progress, identify improvement opportunities, and leverage relevant metrics to enhance team performance and velocity. Facilitated continuous learning and technical excellence by organizing monthly training sessions and workshops on the latest cybersecurity trends and technologies, leading to a 35% increase in team proficiency and preparednes
Program Manager/Scrum Master at Align Technology
June 1, 2024 - July 31, 2025Proactively removed impediments and facilitated communication across departments to achieve shared enterprise goals and align with stakeholders’ priorities. Led and executed on regular executive communications with cross functional group of Business Owners, Product Leaders, and Engineering Directors to define program objectives, track progress, and manage dependencies effectively. Coordinated with React JS experts to provide the development team with firsthand training that enhanced UAT & decreased post-production bugs after deployment. Implemented a pre-planning phase, improving deliverable accuracy and Sprint Planning commitment fulfillment by 20% by Initiating cross-functional workshops for Pre-Planning, increasing team cross-dependency management by 15%. Led the evaluation and integration of key cloud technologies (EC2, S3, Kubernetes) into the mobile application's backend, resulting in a 40% improvement in infrastructure scalability and a 30% enhancement in deployment efficiency
Lead Scrum Master(Tooling and Application) at Thermo Fisher Scientific
August 31, 2021 - July 31, 2025Spearheaded the management of application support teams, successfully balancing and prioritizing service requests to optimize ticket handling and reduce response times. Coordinated agile product delivery for enterprise collaboration tools, end-user computing devices, and hybrid meeting technologies, balancing cost, time, and scope to meet business needs and exceed expectations. Worked closely with business analysts, IT teams, customers, and vendors to manage complex incident management scenarios and enhance product backlog management. Led release planning and continuous backlog grooming to successfully streamline project timelines and enhance delivery efficiency by 20%. Utilized tools such as Azure, Microsoft Dynamic 365, CRM, and Salesforce to enhance project management efficiency and workflow transparency by 15%. Managed release processes involving multiple scrum teams, enhancing coordination and communication, thereby improving release efficiency by 30% and reducing time-to-market.
Scrum Master/Project Manager at Cox Automotive
March 31, 2020 - July 31, 2025Led quarterly planning workshops for Product Owners and effectively coordinated team goals with organizational objectives. Achieved a 98% consensus on the clarity of key priorities in the roadmap. Facilitated complex features and user story decomposition into manageable tasks. Contributed a 40% increase in Sprint & PI planning efficiency. Drove Cox Automotive's cloud adoption, integrating AWS and Azure to enhance our software solutions' scalability, reliability, and performance. This strategic move reduced infrastructure costs by 30% and halved deployment times, emphasizing our commitment to cloud computing efficiency. Led the deployment of AWS Lambda for automating and scaling backend processes, enhancing operational efficiency and agility. Initiative streamlined data processing workflows, contributing to a 30% reduction in server response times and a 25% cost saving on infrastructure. Promoted a culture of continuous improvement and learning, mentoring teams to enhance their Agile pr
Scrum Master/Agile Coach at Web Indices
November 30, 2018 - July 31, 2025Guided a 15-member team through the transition from Waterfall to Agile Methodology, resulting in a 15% enhancement in project predictability and increased team adaptability & discipline execution of project deliverables. Facilitated sprint planning cycles and supported continuous integration and test-driven development (TDD), reducing release defect rate by 98%. Oversaw the quality of project requirements in collaboration with business owners, product managers, engineers, and customer support teams, achieving a 95% stakeholder satisfaction rate. Tracked and communicated project progress and metrics to stakeholders, using burn-down & velocity charts and cumulative flow diagrams. Resulted in a 20% increase in project requirements accuracy and enhanced transparency between scrum project teams and stakeholders. Led process improvement initiatives by analyzing workflows and implementing efficient practices, reducing bottlenecks and driving sustainable team growth.
Sr Scrum Master (Tooling and Cyber Compliance) at Trusit Bank
June 1, 2024 - PresentChampioned the adoption of self-organizing teams in cybersecurity, reducing the response time to security incidents by 50% and enhancing system resilience. Facilitated sprint planning, retrospectives, and demos, ensuring alignment with organizational priorities and fostering collaboration across business and technical stakeholders. Partnered with Product Owners to maintain product roadmaps and strategic priorities, ensuring high-value enterprise tools delivery. Implemented agile best practices to monitor team progress and identify improvement opportunities using relevant metrics. Organized monthly training sessions on cybersecurity trends, boosting team proficiency by 35%. Maintained transparent performance communication with stakeholders and fostered collaborative decision-making within teams.
Program Manager/Scrum Master at Align Technology
June 1, 2024 - July 31, 2025Removed impediments and facilitated communication across departments to achieve enterprise goals aligned with stakeholder priorities. Led executive communications with business owners, product leaders, and engineering directors. Coordinated React JS training, reducing post-production bugs. Initiated pre-planning workshops improving sprint deliverables and cross-dependency management. Led integration of cloud technologies like EC2, S3, and Kubernetes, enhancing scalability and deployment efficiency. Utilized JIRA, Miro, and MS Project for backlog and sprint management, implemented Kanban for continuous delivery, and reinforced Scrum practices to boost project speed and collaboration.
Lead Scrum Master (Tooling and Application) at Thermo Fisher Scientific
August 31, 2021 - July 31, 2025Managed application support teams, balancing service requests to optimize ticket handling and reduce response times. Coordinated agile product delivery of enterprise collaboration tools and hybrid meeting technologies. Collaborated with business analysts, IT teams, and vendors for incident management and backlog enhancement. Led release planning and backlog grooming, improving delivery efficiency by 20%. Boosted workflow transparency by 15% through Azure, Microsoft Dynamics 365 CRM, and Salesforce tools. Oversaw multi-scrum team release processes resulting in 30% improved coordination and reduced time-to-market. Applied conflict resolution strategies improving team cohesion by 40%.
Scrum Master/Project Manager at Cox Automotive
March 31, 2020 - July 31, 2025Led quarterly planning workshops aligning team goals with organizational objectives achieving 98% consensus in roadmaps. Facilitated decomposition of features and user stories, increasing sprint and PI planning efficiency by 40%. Directed cloud adoption initiatives integrating AWS and Azure to enhance software scalability and reduce infrastructure costs by 30%. Led AWS Lambda deployment automating backend processes, cutting server response times by 30% and infrastructure costs by 25%. Promoted continuous improvement and agile mentoring to foster self-organizing teams.
Scrum Master/Agile Coach at Web Indices
November 30, 2018 - July 31, 2025Guided a 15-member team through transition from Waterfall to Agile methodology, enhancing predictability and team discipline by 15%. Facilitated sprint planning and supported continuous integration and test-driven development practices, reducing release defects by 98%. Managed project requirements quality and stakeholder satisfaction, reaching 95%. Tracked project metrics using burn-down, velocity charts, and cumulative flow diagrams, increasing requirement accuracy and transparency by 20%. Led process improvements to reduce bottlenecks and drive sustainable team growth.
Education
Master of Science at University of Huddersfield, UK
January 1, 2010 - December 31, 2014Bachelor of Science at Eastern Mediterranean University, Cyprus
January 1, 2006 - December 31, 2010Master of Science at University of Huddersfield, UK
January 1, 2015 - December 31, 2015Bachelor of Science at Eastern Mediterranean University, Cyprus
January 1, 2010 - December 31, 2014Qualifications
Certified Professional – Agile Coaching, ICAgile
October 1, 2022 - October 1, 2025Certified SAFe® 6 Practice Consultant, Scaled Agile, Inc.
January 1, 2024 - January 1, 2025Certified SAFe® 5 Program Consultant, Scaled Agile, Inc.
January 1, 2024 - January 1, 2025Expert Scrum Master Certified (ESMC), Scrum Alliance
December 1, 2020 - December 1, 2025Business and Impact Planning for Enterprises, MIT Sloan School of Management
April 1, 2021 - April 1, 2022Certified Professional – Agile Coaching, ICAgile
October 1, 2022 - October 1, 2025Certified SAFe® 6 Practice Consultant, Scaled Agile, Inc. SPC
January 1, 2025 - December 31, 2025Certified SAFe® 5 Program Consultant, Scaled Agile, Inc. SPC
January 1, 2025 - December 31, 2025Expert Scrum Master Certified (ESMC), Scrum Alliance
January 1, 2025 - December 31, 2025Business and Impact Planning for Enterprises, MIT Sloan School of Management
April 1, 2021 - April 30, 2021Industry Experience
Healthcare, Life Sciences, Financial Services, Software & Internet, Manufacturing, Transportation & Logistics
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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