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Hi, I'm Madiha Javed, a seasoned Business Analyst with over 10 years of experience specializing in business process modeling, requirement gathering, and Agile and Scrum methodologies. I've had the privilege to lead digital transformation projects leveraging AI technologies to drive operational efficiency and enhance business outcomes. I enjoy collaborating with cross-functional teams to create meaningful solutions, particularly in healthcare and financial services sectors. I have a strong background in managing complex projects, including Medicare and Medicaid compliance, and extensive experience working with software development lifecycles. My passion for continuous learning has led me to conduct workshops and training sessions in Agile and Scrum, and I thrive in roles that combine strategic planning with hands-on execution to deliver tangible value.…Hi, I'm Madiha Javed, a seasoned Business Analyst with over 10 years of experience specializing in business process modeling, requirement gathering, and Agile and Scrum methodologies. I've had the privilege to lead digital transformation projects leveraging AI technologies to drive operational efficiency and enhance business outcomes. I enjoy collaborating with cross-functional teams to create meaningful solutions, particularly in healthcare and financial services sectors. I have a strong background in managing complex projects, including Medicare and Medicaid compliance, and extensive experience working with software development lifecycles. My passion for continuous learning has led me to conduct workshops and training sessions in Agile and Scrum, and I thrive in roles that combine strategic planning with hands-on execution to deliver tangible value.

Madiha Javed

AI Engineer, Project Manager, Product Designer, +1

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Hi, I'm Madiha Javed, a seasoned Business Analyst with over 10 years of experience specializing in business process modeling, requirement gathering, and Agile and Scrum methodologies. I've had the privilege to lead digital transformation projects leveraging AI technologies to drive operational efficiency and enhance business outcomes. I enjoy collaborating with cross-functional teams to create meaningful solutions, particularly in healthcare and financial services sectors. I have a strong background in managing complex projects, including Medicare and Medicaid compliance, and extensive experience working with software development lifecycles. My passion for continuous learning has led me to conduct workshops and training sessions in Agile and Scrum, and I thrive in roles that combine strategic planning with hands-on execution to deliver tangible value.…Hi, I'm Madiha Javed, a seasoned Business Analyst with over 10 years of experience specializing in business process modeling, requirement gathering, and Agile and Scrum methodologies. I've had the privilege to lead digital transformation projects leveraging AI technologies to drive operational efficiency and enhance business outcomes. I enjoy collaborating with cross-functional teams to create meaningful solutions, particularly in healthcare and financial services sectors. I have a strong background in managing complex projects, including Medicare and Medicaid compliance, and extensive experience working with software development lifecycles. My passion for continuous learning has led me to conduct workshops and training sessions in Agile and Scrum, and I thrive in roles that combine strategic planning with hands-on execution to deliver tangible value.

Available to hire

Hi, I’m Madiha Javed, a seasoned Business Analyst with over 10 years of experience specializing in business process modeling, requirement gathering, and Agile and Scrum methodologies. I’ve had the privilege to lead digital transformation projects leveraging AI technologies to drive operational efficiency and enhance business outcomes. I enjoy collaborating with cross-functional teams to create meaningful solutions, particularly in healthcare and financial services sectors.

I have a strong background in managing complex projects, including Medicare and Medicaid compliance, and extensive experience working with software development lifecycles. My passion for continuous learning has led me to conduct workshops and training sessions in Agile and Scrum, and I thrive in roles that combine strategic planning with hands-on execution to deliver tangible value.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Project Lead/Business Analyst at Bank of America

February 1, 2023 - Present

Managed development and enhancement of Global HR Java-based applications to improve hiring and employee data processes, ensuring ADA and immigration compliance. Collaborated with product owners to groom and prioritize backlogs, led sprint activities, and acted as a servant leader removing impediments. Conducted functional and user acceptance testing, managed release activities, and used SQL for data analysis. Oversaw global interview scheduling application compliance and supported COVID data purging policies.

Sr. Operations Business Analyst at HealthHelp

November 30, 2022 - July 31, 2025

Led multiple initiatives including automation of notification letters and enhancement of patient care communication. Headed cross-functional BI, IT, and operations teams to implement AI chatbots and improve user experience. Facilitated JAD sessions, created user stories, designed wireframes, ensured compliance with retention policies, and supported email system migration. Developed detailed reports and dashboards for leadership.

Business Analyst at DaVita

January 31, 2022 - July 31, 2025

Developed applications consolidating data for managed care and pricing partners. Created business process maps, facilitated JAD sessions for requirements, and applied RUP methodology. Designed UML diagrams and managed EDI transactions to ensure HIPAA compliance. Collaborated with development to migrate EDI X12 data and verified provider and patient data for migration projects.

Business Analyst at ECHO Health

October 31, 2018 - July 31, 2025

Led business process analysis and system development for employee portals and enrollee systems. Developed use cases, screen mockups, and migration strategies. Facilitated communication among SMEs and technical teams using RUP methodology. Analyzed HIPAA EDI transactions and developed test cases. Managed SQL databases for migration support.

Business Systems Analyst at Bristol Myers Squibb

February 28, 2016 - July 31, 2025

Managed Salesforce system enhancements and bug fixes for customer and patient management. Acted as liaison between IT and business clients. Developed user stories, business rules, and data elements. Conducted JAD sessions, gap analysis, and UAT. Led data migration ensuring data integrity. Designed VisualForce pages and configured Salesforce workflows.