Available to hire
Hi, I’m Norman Daryl O. Esponilla, a dynamic and results-driven Project Manager with over 10 years of experience in telecommunications, IT, and digital solutions. I’m passionate about leading cross-functional teams, optimizing workflows, and delivering impactful projects that drive measurable business outcomes. I thrive in agile environments and am proficient in leveraging Atlassian tools like JIRA, Confluence, and JSM to streamline collaboration and project management.
Throughout my career, I’ve successfully managed programs that increased operational efficiency and delivered multimillion-dollar value. I enjoy mentoring teams, engaging stakeholders, and continuously improving processes through innovation and technology. Let’s connect and explore how I can help your organization achieve its project goals!
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Work Experience
Project Manager at Iristel Telecommunications Company – Canada
July 1, 2022 - PresentOversaw multiple projects within telecommunications ensuring alignment with organizational objectives and delivering measurable business value. Managed interdependencies between projects under a unified program, optimizing resources and minimizing risks. Acted as primary contact for executive stakeholders with regular updates on status, milestones, and financials. Led process optimization initiatives improving workflows and project efficiency. Governed program standards and provided consolidated progress reports. Delivered scalable SMS API service increasing gateway usage and revenue, launched wireless DID service expanding market share, maintained 99.9% CRM uptime improving support, and managed application support and continuous improvement for system availability and user satisfaction.
Project Analyst (Contract) at Randstad Interim Inc. – Canada | Bell - Canada
August 31, 2024 - July 31, 2025Led SDWAN network installations from planning through implementation. Collaborated with cross-functional teams, vendors, and customers ensuring projects aligned to objectives. Provided technical guidance for configuration and integration of Cisco networking equipment. Managed resources optimizing timeline and budget. Maintained detailed project documentation including network diagrams and installation guides. Delivered regular progress reports for stakeholder visibility. Successfully coordinated cutover activities to minimize operational disruptions ensuring seamless network transition.
Technical Project Manager at Fujitsu Global Delivery Center
December 31, 2022 - July 31, 2025Drove innovation and digital transformation in the financial sector. Led development and deployment of secure APIs enabling third-party access to banking services, improving operational efficiency by automating data processes and reducing response times. Managed loan-related APIs facilitating advanced financial services for businesses and fintech firms. Oversaw machine learning projects improving data analysis accuracy and predictive capabilities. Implemented SharePoint infrastructure solutions improving collaboration and document retrieval for over 500 stakeholders with 99.9% uptime.
Senior Digital Project Manager at BRYAN WAGMAN LLC.
December 31, 2021 - July 31, 2025Led development and launch of e-commerce websites across platforms like WordPress, Magento, and Shopify, increasing online sales and customer satisfaction. Refined digital project processes achieving faster delivery and reduced risks. Managed budgets exceeding $1M with high success rates in budget adherence and timely delivery, maintaining client satisfaction through effective communication.
Digital Project Manager at 3M SERVICE CENTER APAC, INC.
August 31, 2020 - July 31, 2025Led digital platform deployments and enhancements across 12 APAC countries, significantly increasing user engagement and regional website traffic. Implemented customer-centric digital solutions with high stakeholder satisfaction. Spearheaded Jira Portfolio and Confluence integration improving project management and reducing delivery timelines. Enhanced stakeholder communication and transparency increasing satisfaction with project updates.
Mid-level Digital Project Manager at Dottystyle Creative Co.
February 28, 2019 - July 31, 2025Managed over 10 website projects using WordPress and Shopify, boosting online visibility and brand recognition. Introduced agile project management improving delivery speed and quality. Built strong client and stakeholder relationships leading to increased repeat business and higher customer satisfaction ratings.
Digital Project Coordinator at OptimizeX Inc.
August 31, 2018 - July 31, 2025Delivered over 20 high-traffic e-commerce websites across multiple platforms, increasing sales and customer satisfaction. Reduced project timelines through process optimizations and automation, saving costs and enhancing delivery speed. Applied data analytics strategies boosting website engagement and conversion rates. Managed Zoho CRM platform improving data accuracy and lead conversion. Implemented integrated ticketing systems reducing issue resolution time and improving productivity.
IT Project Management Specialist at Intellismart Technology Inc.
December 31, 2015 - July 31, 2025Led development and implementation of a payroll and timekeeping HRIS system reducing processing time and improving HR team productivity. Designed reliable and user-friendly systems achieving high adoption rates. Developed custom reports providing valuable insights that improved decision-making and lowered operational costs.
Project Manager at Iristel Telecommunications Company
July 1, 2022 - PresentOversaw multiple projects within the telecommunications domain, ensuring alignment with organizational objectives and delivering measurable business value. Managed interdependencies between projects under a unified program structure, optimizing resource allocation and minimizing risks. Acted as the primary point of contact for executive stakeholders, providing regular updates on program status, key milestones, and financial performance. Led initiatives to streamline workflows and improve project efficiency. Implemented program governance standards and generated consolidated progress reports. Delivered scalable SMS API service increasing gateway usage by 40%, launched wireless DID service increasing revenue by 25%. Ensured 99.9% CRM system uptime, improving customer support response time by 30% and managed 200+ application support tickets to maintain 99% system availability.
Project Analyst at Randstad Interim Inc. – Bell - Canada
August 31, 2024 - July 31, 2025Led the installation of SDWAN networks from planning through implementation. Collaborated with cross-functional teams, vendors, and customers ensuring project success. Provided technical guidance on the configuration and integration of Cisco 8200 routers, 9300 switches, and access points. Managed project resources efficiently to optimize timelines and budgets. Maintained detailed project documentation including installation guides and network diagrams. Delivered regular progress reports to stakeholders and successfully executed network cutovers with minimal disruption.
Technical Project Manager at Fujitsu Global Delivery Center
December 31, 2022 - July 31, 2025Drove innovation and digital transformation in the financial sector. Led development and implementation of secure APIs enabling third-party access to banking services, automating 50% of data access processes and improving customer response times by 30%. Managed loan project APIs enhancing fintech service offerings. Oversaw development of machine learning models boosting data analysis accuracy by 40%. Led SharePoint infrastructure project improving collaboration for 500+ stakeholders, reducing document retrieval times by 20% and maintaining 99.9% platform uptime.
Senior Digital Project Manager at BRYAN WAGMAN LLC.
December 31, 2021 - July 31, 2025Led development and launch of over 5 e-commerce websites using WordPress, Magento, and Shopify, increasing online sales by 15% and customer satisfaction by 10%. Refined project management processes to reduce delivery timelines and mitigate risks. Managed budgets exceeding $1M with a 95% on-budget delivery success rate and maintained a 90% client satisfaction score.
Digital Project Manager at 3M SERVICE CENTER APAC, INC.
August 31, 2020 - July 31, 2025Led the deployment and enhancement of 3M.com websites across 12 APAC countries, driving user engagement up by 20%. Implemented customer-centric digital solutions with a 98% stakeholder satisfaction rate. Spearheaded integration of JIRA Portfolio and Confluence for project tracking and documentation, improving team collaboration and reducing project timelines by up to 30%. Enhanced stakeholder communication and governance resulting in increased project transparency and satisfaction.
Mid-level Digital Project Manager at Dottystyle Creative Co.
February 28, 2019 - July 31, 2025Managed 10+ website projects using WordPress and Shopify resulting in increases in online visibility and brand recognition. Introduced Agile project management, improving delivery times and project quality. Built strong client and stakeholder relationships resulting in increased repeat business and improved satisfaction scores.
Digital Project Coordinator at OptimizeX Inc.
August 31, 2018 - July 31, 2025Delivered 20+ high-traffic e-commerce websites using WordPress, Magento, Shopify, Joomla, and Drupal. Enhanced project speed and efficiency via process optimization and automation resulting in significant cost savings. Led data analytics and optimization initiatives increasing engagement and conversion rates. Managed Zoho CRM platform end-to-end improving lead conversion and team productivity through integration of ticketing systems.
IT Project Management Specialist at Intellismart Technology Inc.
December 31, 2015 - July 31, 2025Led the development and implementation of a timekeeping and payroll HRIS system that significantly reduced payroll processing times and improved productivity. Delivered a user-friendly HRIS system achieving high user adoption. Developed numerous customized reports that enhanced decision-making and reduced costs.
Education
Diploma at Business Administration
January 1, 2017 - December 31, 2017Bachelor of Science at Information Technology
January 1, 2012 - December 31, 2012Qualifications
Diploma in Business Administration
January 1, 2017 - December 31, 2017Bachelor of Science in Information Technology
January 1, 2012 - December 31, 2012Certified Six Sigma Yellow Belt
January 1, 2017 - December 31, 2017Certified Scrum Master (CSM®)
January 1, 2019 - December 31, 2019Advanced Certified Scrum Master (A-CSM®)
January 1, 2020 - December 31, 2020Certified Scrum Product Owner (CSPO®)
January 1, 2019 - December 31, 2019Advance Certified Scrum Product Owner (CSPO®)
January 1, 2020 - December 31, 2020Certified Associate in Project Management (CAPM)®
January 1, 2018 - December 31, 2018Project Management Professional (PMP)®
January 1, 2019 - December 31, 2019Scrum Foundation Professional Certificate (SFPC)
January 1, 2019 - December 31, 2019Kanban Foundation (KIKF)
January 1, 2020 - December 31, 2020Cyber Security Foundation (CSFPC™)
January 1, 2021 - December 31, 2021Project Management Essentials Certified (PMEC)
January 1, 2022 - December 31, 2022IBM Cloud Core
January 1, 2020 - December 31, 2020IBM Blockchain Essentials V2
January 1, 2020 - December 31, 2020IBM Enterprise Design Thinking Co-Creator
January 1, 2020 - December 31, 2020IBM Enterprise Design Thinking Practitioner
January 1, 2020 - December 31, 2020Certified Six Sigma Yellow Belt
January 1, 2019 - December 31, 2019Certified Scrum Master (CSM®)
January 1, 2017 - December 31, 2017Advanced Certified Scrum Master (A-CSM®)
January 1, 2018 - December 31, 2018Certified Scrum Product Owner (CSPO®)
January 1, 2018 - December 31, 2018Advance Certified Scrum Product Owner (A-CSPO®)
January 1, 2019 - December 31, 2019Certified Associate in Project Management (CAPM)®
January 1, 2018 - December 31, 2018Project Management Professional (PMP)®
January 1, 2019 - December 31, 2019Scrum Foundation Professional Certificate (SFPC)
January 1, 2020 - December 31, 2020Kanban Foundation (KIKF)
January 1, 2021 - December 31, 2021Cyber Security Foundation (CSFPC™)
January 1, 2022 - December 31, 2022Project Management Essentials Certified (PMEC)
January 1, 2023 - December 31, 2023IBM Cloud Core
January 1, 2021 - December 31, 2021IBM Blockchain Essentials V2
June 1, 2021 - December 31, 2021IBM Enterprise Design Thinking Co-Creator
January 1, 2022 - December 31, 2022IBM Enterprise Design Thinking Practitioner
January 1, 2022 - December 31, 2022Industry Experience
Telecommunications, Software & Internet, Financial Services, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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