I am a Bachelor of Arts Digital Innovation and Design graduate with a passion for User Experience Design and User Research. I am eager to grow in a hands-on role that fosters creativity and problem-solving, applying my skills while learning from industry professionals to build a strong foundation for a career in UX. Driven by a passion for solving user pain points, I leverage design thinking and user feedback to create seamless experiences. I am collaborative, open-minded, and committed to continuous learning and staying ahead of design trends and methodologies.

Hope Kiefner

I am a Bachelor of Arts Digital Innovation and Design graduate with a passion for User Experience Design and User Research. I am eager to grow in a hands-on role that fosters creativity and problem-solving, applying my skills while learning from industry professionals to build a strong foundation for a career in UX. Driven by a passion for solving user pain points, I leverage design thinking and user feedback to create seamless experiences. I am collaborative, open-minded, and committed to continuous learning and staying ahead of design trends and methodologies.

Available to hire

I am a Bachelor of Arts Digital Innovation and Design graduate with a passion for User Experience Design and User Research. I am eager to grow in a hands-on role that fosters creativity and problem-solving, applying my skills while learning from industry professionals to build a strong foundation for a career in UX.

Driven by a passion for solving user pain points, I leverage design thinking and user feedback to create seamless experiences. I am collaborative, open-minded, and committed to continuous learning and staying ahead of design trends and methodologies.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Team Associate at Cinemark
August 1, 2019 - Present
Provided excellent customer service by assisting guests with ticketing, concessions, and inquiries. Worked collaboratively with team members to deliver a seamless moviegoing experience. Maintained cleanliness in auditoriums, lobbies, and concession areas to enhance the guest experience. Prepared and served food and beverages while ensuring compliance with health and safety standards.
Seasonal Associate at Walmart
May 1, 2025 - July 31, 2025
Maintained the garden center by watering plants, organizing inventory, and ensuring a clean and welcoming environment. Operated cash registers and processed customer transactions efficiently. Managed multiple departments, including Seasonal, Toys, and Garden, by assisting customers, organizing inventory, and ensuring smooth operations. Communicated effectively with manager, associates, and customers to resolve problems.
Seasonal Administrative & Marketing Assistant at Tweedy Insurance Group
July 1, 2025 - Present
Supported Tweedy Insurance Group part-time during the Annual Enrollment Period (AEP). Assisted with administrative tasks, client communications, and marketing efforts. Organized client data and prepared enrollment materials for accuracy and efficiency. Demonstrated strong attention to detail, adaptability, and customer service skills.

Education

Bachelor of Arts at Boise State University
January 1, 2021 - May 1, 2025

Qualifications

Design Thinking: The Ultimate Guide - Interaction Design Foundation
January 11, 2030 - July 31, 2025
Design Thinking: Human Computer Interaction - Interaction Design Foundation
January 11, 2030 - July 31, 2025
Design Thinking: Conducting Usability Testing - Interaction Design Foundation
January 11, 2030 - July 31, 2025
Design Thinking: Design for the 21st Century with Don Norman - Interaction Design Foundation
January 11, 2030 - July 31, 2025
Google Analytics
January 1, 2024 - December 31, 2024
Google Ads Search Certification
January 1, 2024 - December 31, 2024
Canva Meta Blueprint - Design Creative to Drive Action
January 11, 2030 - July 31, 2025
Social and Behavioral Researchers - CITI Program
January 11, 2030 - July 31, 2025
Meta Blueprint - Build an Online Presence with Instagram
January 11, 2030 - July 31, 2025
Meta Blueprint - Define and Establish a Community
January 11, 2030 - July 31, 2025
Meta Blueprint - Add Lightweight Motion to Stills
January 11, 2030 - July 31, 2025
HubSpot Academy - Email Marketing
January 11, 2030 - July 31, 2025

Industry Experience

Retail, Education, Media & Entertainment, Professional Services