Hi, I'm Mary Franson, an illustrator and concept artist with a passion for creating captivating visuals. I've developed my skills through years of study and hands-on experience, working with a variety of tools and media to bring ideas to life. My background in customer service also helps me understand client needs and communicate effectively. I studied Illustration at Brigham Young University Idaho, where I explored many art forms including 3D, oil, and watercolor painting. I'm always eager to learn new techniques and improve my craft, and I'm excited to contribute my artistic talents to creative projects.…

Mary Franson

Hi, I'm Mary Franson, an illustrator and concept artist with a passion for creating captivating visuals. I've developed my skills through years of study and hands-on experience, working with a variety of tools and media to bring ideas to life. My background in customer service also helps me understand client needs and communicate effectively. I studied Illustration at Brigham Young University Idaho, where I explored many art forms including 3D, oil, and watercolor painting. I'm always eager to learn new techniques and improve my craft, and I'm excited to contribute my artistic talents to creative projects.…

Available to hire

Hi, I’m Mary Franson, an illustrator and concept artist with a passion for creating captivating visuals. I’ve developed my skills through years of study and hands-on experience, working with a variety of tools and media to bring ideas to life. My background in customer service also helps me understand client needs and communicate effectively.

I studied Illustration at Brigham Young University Idaho, where I explored many art forms including 3D, oil, and watercolor painting. I’m always eager to learn new techniques and improve my craft, and I’m excited to contribute my artistic talents to creative projects.

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Language

English
Fluent

Work Experience

Customer Service Representative at Melaleuca
May 31, 2021 - August 1, 2025
Worked on the phones ensuring fast, efficient customer service with a pleasant tone. Handled reshipping damaged products, account and order cancellations, complaints, and web/technology issues. Made sure each member experienced a world class customer service call.
Wellness Representative at Melaleuca
May 31, 2021 - August 1, 2025
Handled placing orders, enrolling members, creating accounts, upselling products and services, and transferring to different departments. Ensured each member had a world class call experience.
Wellness Representative at Melaleuca
October 31, 2024 - August 1, 2025
Worked on the phones ensuring fast, efficient customer service with a pleasant tone. Handled orders, enrollments, upselling, and department transfers to ensure a world class customer call experience.
Manager and Ice Cream Scooper at Reed’s Dairy
May 31, 2017 - August 1, 2025
Distributed quality goods like shakes, malts, ice cream cones, grilled cheese, and waffle cones. Maintained store cleanliness through sweeping, wiping, mopping, and stocking. Managed staff to ensure completion of duties, answered customer questions, and handled cash till counts at day's end.

Education

Art Major with Illustration Emphasis at Brigham Young University Idaho
January 1, 2017 - January 31, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Consumer Goods