Available to hire
Hi, I’m Melodie Marsh, a dynamic General and Operations Manager with a passion for keeping complex projects on track. I thrive on creating efficient systems and processes and love adapting to change. With over 15 years of experience estimating and managing projects in diverse industries, I excel at balancing priorities, solving problems, and communicating clearly.
I’m also deeply involved in the music industry as a performer and songwriter, with a Bachelor of Music and a debut album released in 2021. Whether managing teams or producing music, I bring enthusiasm, strategic thinking, and a collaborative spirit to everything I do.
Experience Level
Language
English
Fluent
Portuguese
Beginner
Work Experience
Estimating Consultant (Contractor) at Selected Building Services
April 1, 2015 - PresentProvide metal roofing quotes to builders, consistently within deadlines, enabling contracting business to win and retain clients and grow revenue streams significantly. Projects include project builders, commercial developments, multi-residential unit complexes, owner builders and repair/insurance work. Contracted to provide training of new hire estimators with no prior experience to ensure streamlined processes. Work completely remotely and independently as required.
General Manager (Contract Role) at She’s Electric The Label
July 31, 2025 - August 4, 2025Managed daily operations including social media and customer service, financial forecasting to support stock purchase and management, set and managed business goals, planned product launches and campaigns, collaborated with production, managed inventory levels, oversaw partnerships, influencer programs, PR, ran weekly team meetings and reviews, tracked profitability and operational efficiency, managed contracts and negotiated wholesale agreements.
Operations Director at Heard Agency
December 31, 2024 - August 4, 2025Directed daily agency operations, led all-agency meetings, coordinated inter-team communication, oversaw office and IT management. Managed a team of creatives and account managers, administered operational budget and expenses, conducted financial reporting with strategic recommendations, enhanced program use to streamline processes, refined financial procedures, managed invoice reconciliation, oversaw print production including client and internal projects, played key roles in hiring and conflict resolution, maintained sales reporting structure, and ensured quality control of outgoing assets.
Operations Manager at Heard Agency
February 1, 2024 - August 4, 2025Managed agency operations supporting teams and enhancing process efficiency.
Traffic & Production Manager at Heard Agency
August 1, 2021 - August 4, 2025Managed traffic and production operations within the agency.
Project Manager at Chas Clarkson
April 30, 2021 - August 4, 2025Managed installation and dismantling of Christmas decorations across 80+ sites including large shopping centres and major landmarks such as the largest Christmas tree in the southern hemisphere and Sydney Airport terminals. Managed projects from conception to completion with timelines, budgets, and priorities. Maintained compliance and on-site safety protocols, developed SmartSheet frameworks for over 600 projects, and trained staff in new tools. Coordinated with multiple departments including Management, Production, Creative, Logistics and Account Management.
Events & Operations Manager at TEG Live
June 30, 2018 - August 4, 2025Managed VIP programs for Cirque du Soleil’s Toruk tour, coordinated over 8500 VIP guests across 7 venues. Planned events from conception to fulfilment including hospitality packages, contracts, ticketing, staffing, transport, and on-day operations. Maintained relationships with stakeholders including venues, caterers, sponsors, and suppliers. Controlled budgets to manage costs.
Events & Operations Coordinator at TEG Live
September 30, 2017 - August 4, 2025Supported event operations and coordination.
Sales Support & Administration at TEG Live
May 31, 2016 - August 4, 2025Provided sales support and administrative assistance.
Estimator at Stoddart Group
December 15, 2010 - July 31, 2014Performed estimating duties for projects supported by the company.
Education
Bachelor of Music at Australian Institute of Music
January 1, 2012 - August 31, 2014Qualifications
First Aid & CPR Certified
January 11, 2030 - August 4, 2025Working with Children Check
January 11, 2030 - August 4, 2025Fire Warden & EWP Certified up to 11m
January 11, 2030 - August 4, 2025Industry Experience
Real Estate & Construction, Media & Entertainment, Professional Services, Retail, Wholesale & Distribution
Experience Level
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