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I am a dynamic Senior Project Manager with a strong focus on web development, including chatbots, personalized content, and UX optimization. With extensive experience in strategic business transformation and multi-site international programme delivery, I excel at leading cross-functional teams and managing third-party vendors in Agile and hybrid environments. My recent role at Pernod Ricard has further strengthened my ability to drive rapid project innovation and delivery. I bring a strong commercial and enterprise-level technical acumen to every project I manage. I am passionate about delivering digital solutions that enhance user experiences and meet business objectives. Building collaborative relationships with stakeholders and effectively coordinating global teams are some of my key strengths, enabling me to successfully manage complex international projects with a focus on results.…I am a dynamic Senior Project Manager with a strong focus on web development, including chatbots, personalized content, and UX optimization. With extensive experience in strategic business transformation and multi-site international programme delivery, I excel at leading cross-functional teams and managing third-party vendors in Agile and hybrid environments. My recent role at Pernod Ricard has further strengthened my ability to drive rapid project innovation and delivery. I bring a strong commercial and enterprise-level technical acumen to every project I manage. I am passionate about delivering digital solutions that enhance user experiences and meet business objectives. Building collaborative relationships with stakeholders and effectively coordinating global teams are some of my key strengths, enabling me to successfully manage complex international projects with a focus on results.

Dilraj Rai

Project Manager, Web Developer, UX Designer, +2

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I am a dynamic Senior Project Manager with a strong focus on web development, including chatbots, personalized content, and UX optimization. With extensive experience in strategic business transformation and multi-site international programme delivery, I excel at leading cross-functional teams and managing third-party vendors in Agile and hybrid environments. My recent role at Pernod Ricard has further strengthened my ability to drive rapid project innovation and delivery. I bring a strong commercial and enterprise-level technical acumen to every project I manage. I am passionate about delivering digital solutions that enhance user experiences and meet business objectives. Building collaborative relationships with stakeholders and effectively coordinating global teams are some of my key strengths, enabling me to successfully manage complex international projects with a focus on results.…I am a dynamic Senior Project Manager with a strong focus on web development, including chatbots, personalized content, and UX optimization. With extensive experience in strategic business transformation and multi-site international programme delivery, I excel at leading cross-functional teams and managing third-party vendors in Agile and hybrid environments. My recent role at Pernod Ricard has further strengthened my ability to drive rapid project innovation and delivery. I bring a strong commercial and enterprise-level technical acumen to every project I manage. I am passionate about delivering digital solutions that enhance user experiences and meet business objectives. Building collaborative relationships with stakeholders and effectively coordinating global teams are some of my key strengths, enabling me to successfully manage complex international projects with a focus on results.

Available to hire

I am a dynamic Senior Project Manager with a strong focus on web development, including chatbots, personalized content, and UX optimization. With extensive experience in strategic business transformation and multi-site international programme delivery, I excel at leading cross-functional teams and managing third-party vendors in Agile and hybrid environments. My recent role at Pernod Ricard has further strengthened my ability to drive rapid project innovation and delivery.

I bring a strong commercial and enterprise-level technical acumen to every project I manage. I am passionate about delivering digital solutions that enhance user experiences and meet business objectives. Building collaborative relationships with stakeholders and effectively coordinating global teams are some of my key strengths, enabling me to successfully manage complex international projects with a focus on results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Work Experience

IT Project Manager at Pernod Ricard

June 30, 2025 - August 1, 2025

Led end-to-end delivery of digital web platform projects including requirements gathering and scope definition. Managed successful implementation of Shopify payment gateway to increase B2B/B2C sales via the web platform. Oversaw introduction of A/B testing and UI/UX improvements, raising Google Analytics ratings. Project managed third party design teams using Figma aligning new website designs with brand requirements. Delivered GDPR compliant strategies including global cookie consent deployment with a new vendor. Directed global, cross-functional teams ensuring agile delivery, risk mitigation, and resource allocation. Launched multiple local market campaigns incorporating gamification to meet seasonal brand demands.

Senior IT Project Manager at Primark

December 31, 2022 - August 1, 2025

Managed the new customer website implementation across 16 territories concurrently including click & collect functionality. Oversaw 3rd party vendor management for website development. Provided fortnightly updates to steering committee on progress and upcoming activities. Acted as primary IT contact between Digital Programme and business teams for issue resolution. Ensured adherence to digital security standards and legal compliance within deployment territories. Managed Workday & Workforce Management system implementation including integration with legacy systems across European territories. Coordinated deployments across Germany and Austria aligning offshore teams. Delivered retail systems projects for market expansion including system integration and defect management.

IT Project Manager at River Island

December 31, 2019 - August 1, 2025

Managed GDPR and cybersecurity compliance project including comprehensive gap analysis across business areas. Delivered MVP and non-MVP requirements on time and under budget. Led invoice matching software/systems implementation integrating Finance, B&M, and Distribution Centre core systems with new SaaS solution. Coordinated WiFi enablement across 230+ sites working with multiple third party teams. Migrated retail estate to a new analytics platform facilitating enhanced data gathering and review.