Available to hire
I am an experienced project management professional based in Reading, UK, specializing in driving best practices throughout the project lifecycle in dynamic environments. With expertise in areas such as programme management, Agile framework including Scrum, and change management models like ADKAR, I have successfully overseen digital transformation initiatives and business changes within public sectors and healthcare.
My career has spanned diverse roles in portfolio leadership, programme consultancy, and project management across several sectors including technology, healthcare, and hospitality. I am passionate about establishing governance arrangements and effective stakeholder management to enable successful project delivery, with a continuous focus on innovation and transformation.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Project Manager at Capita Tech Ops
June 30, 2025 - August 1, 2025Responsible for overseeing the PPM delivery of all change initiatives and transformation projects. Duties include managing stakeholder relationships, overseeing workstreams, planning projects, facilitating change, and ensuring project governance. Delivered digital transformation and business change to Capita Public sector and NHS Trust including change management via ADKAR, digital transformation, cyber remediation, and infrastructure projects. Led implementation of Microsoft Defender and Identity Management for public sector customers securing 5000 end user devices.
Portfolio Lead Management at OpenText (Microfocus), Newbury
July 31, 2023 - August 1, 2025Operated within an international working environment managing projects under a change framework and served as Product Owner for SMAX demand offering for all change requests. Led assurance reviews for all IT portfolio via PPM tool, managed Scrum with sprint cycles and reviews, and implemented change governance at CIO level.
Programme Consultant at Microfocus
March 31, 2022 - August 1, 2025Worked on a multi-million-pound digital transformation programme in global settings across UK, India, USA, Germany, EU and Canada establishing governance for delivery of projects and programme defining clear tasks and accountabilities. Managed programme objectives via Critical Questions Heat map, facilitated risk and issue identification via RAID log, set up Lessons learnt practice with analysis and feedback dashboard for stakeholders, and ensured collaborative communications using SharePoint, Group huddle and Team Channels.
Project Lead at NHS-Digital, Leeds HQ
June 30, 2019 - August 1, 2025Drove programme governance with focus on critical path for Cyber Security programme and Innovation Framework for IT network of NHS Digital. Managed Agile delivery of Cyber Innovation work package. Organized Conference Room Pilot (CRP) for stakeholders to ensure business alignment and well-informed Go/No go decisions. Responsible for presenting and monitoring PoAP (Plan on a Page) with workstreams and project reporting and governance using Gantt charts, RAID logs, and MS Project plans to track critical paths.
PMO Consultant at British Standards Institution, London
April 30, 2019 - August 1, 2025Implemented cyber security remediation project including Group Policy Object (GPO) O365 across the British Standards Institution IT estate. Managed PMO tooling and 30/60/90-day project plans, supported communications for socializing BAU changes, managed weekly Change Advisory Board for IT requests, and owned war rooms for triaging risks, issues and mitigation planning in GPO O365 implementation across business units.
Project Manager at TableRes Software, London
September 30, 2018 - August 1, 2025Managed application development and mobilisation of customers on Hospitality platform. Product owner and part of Scrum team for MVP development, utilising Requirements Traceability Matrix. Mobilised 300 Marriott Hotels across UK and Europe on Booking Tek Software. Monitored onboarding and mobilisation as per project plan and developed change log for product change requests.
Programme Consultant at Independent
January 31, 2018 - August 1, 2025Consulted on hospitality system client mapping on STORM software and supported transition of customer projects via HOTO. Served as business representative for MGH World and Roomito products supporting product demonstrations via Skype.
Project Manager at Roomito, London
October 31, 2015 - August 1, 2025Implemented Target Operating Model to integrate company with travel companies like Booking.com, Agoda, and Airlines. Managed SAAS licenses and B2B activations. Achieved 90% customer upgrade conversion from trial to annual renewals through positive customer experience.
Project Manager at Michael and Susan Dell Foundation
June 30, 2013 - August 1, 2025Set up fully operational 50 learning centres with real-time access to educational content for teaching staff and administrators within two months of project start. Oversaw service level agreements (SLAs) and project team while monitoring project schedule and timelines using customized MIS, WBS & Gantt tools.
Project Manager at Centum Learning
July 31, 2012 - August 1, 2025Deployed need diagnostics and business analysis for ongoing customer engagement ensuring SLA compliance.
Account Manager at Vodafone, Adecco
December 31, 2008 - August 1, 2025Managed accounts and client relationships.
Management Trainee & Manager at Carlson Wagonlit Travel
December 31, 2001 - August 1, 2025Performed management trainee duties and managerial responsibilities.
Project Manager at Capita Tech Ops
June 30, 2025 - August 1, 2025Responsible for overseeing the PPM delivery of all change initiatives and transformation projects. Duties include managing stakeholder relationships, overseeing workstreams, planning projects, facilitating change, and ensuring project governance. Delivered digital transformation and business change to Capita Public sector and NHS Trust including change management via ADKAR, digital transformation, cyber remediation, and infrastructure projects. Led implementation of Microsoft Defender and Identity Management for a public sector customer to secure 5000 end user devices.
Portfolio Lead Management at OpenText (Microfocus)
July 31, 2023 - August 1, 2025Worked in an international environment as portfolio lead, mobilising projects under change framework and serving as product owner for SMAX demand offering for all change requests. Conducted assurance reviews for IT portfolio via PPM tool, managed Scrum with sprint cycles and reviews, and implemented change governance at CIO level.
Programme Consultant at Microfocus
March 31, 2022 - August 1, 2025Managed a multi-million-pound digital transformation programme globally across multiple countries. Established governance for project and programme delivery, defined clear tasks and accountabilities. Utilized tools like RAID log and heat maps for risk, issue, and dependency management. Set up lessons learnt practice and stakeholder feedback dashboards. Ensured collaborative communications using SharePoint and team channels.
Project Lead at NHS-Digital
June 30, 2019 - August 1, 2025Led Cyber Security programme and Innovation Framework for the NHS Digital IT network. Focused on programme governance and critical path management. Delivered agile cyber innovation work packages, organized Conference Room Pilots for business alignment and informed Go/No-go decisions. Managed project reporting and governance with tools like Gantt charts, RAID logs, and MS Project plans.
PMO Consultant at British Standards Institution
April 30, 2019 - August 1, 2025Implemented cyber security remediation projects including Group Policy Object for O365 across IT estate. Managed PMO tooling and project deliverables tracking with 30/60/90-day plans. Supported communications for change socialization within business-as-usual operations. Managed weekly Change Advisory Board and facilitated war rooms for risk and issue triaging during O365 rollout.
Project Manager at TableRes Software
September 30, 2018 - August 1, 2025Managed application development and customer mobilisation on hospitality platform with project timelines and schedules. Served as product owner and Scrum team member for MVP development, using requirements traceability matrix. Mobilised 300 Marriott Hotels across UK and Europe on Booking Tek Software. Developed change log for recording all change requests for product IndiCater.
Programme Consultant at Independent
January 31, 2018 - August 1, 2025Conducted consultancy and programme consultancy for hospitality and technology clients, including project transition via HOTO and product demonstration support.
Project Manager at Roomito
October 31, 2015 - August 1, 2025Implemented Target Operating Model for integration with major travel companies, managed SAAS licenses and B2B activations. Achieved high customer upgrade rates due to positive experience.
Project Manager at Michael and Susan Dell Foundation
June 30, 2013 - August 1, 2025Set up 50 learning centers with educational content access catering to teaching staff and administrators within two months. Oversaw SLAs and project team while monitoring project schedule and timelines.
Project Manager at Centum Learning
July 31, 2012 - August 1, 2025Conducted need diagnostics and business analysis to ensure ongoing customer engagement and SLA compliance.
Account Manager at Vodafone, Adecco
December 31, 2008 - August 1, 2025Management Trainee & Manager at Carlson Wagonlit Travel
December 31, 2001 - August 1, 2025Education
MBA at Not Specified
January 1, 2002 - December 31, 2003Bachelor's Degree at Not Specified
January 1, 1995 - December 31, 1998Qualifications
Agile PM
January 1, 2022 - December 31, 2022ITIL v4 Foundation
January 1, 2021 - December 31, 2021Business Analysis (Foundation) (George Washington University, USA)
January 1, 2020 - December 31, 2020Ultimate Scrum(I)
January 1, 2019 - December 31, 2019PMI Project Management
January 1, 2018 - December 31, 2018GenAI course
January 1, 2023 - December 31, 2023MBA
January 11, 2030 - August 1, 2025Bachelor's Degree
January 11, 2030 - August 1, 2025Agile PM
January 11, 2030 - August 1, 2025ITIL v4 Foundation
January 11, 2030 - August 1, 2025Business Analysis (Foundation)
January 11, 2030 - August 1, 2025Ultimate Scrum(I)
January 11, 2030 - August 1, 2025PMI Project Management
January 11, 2030 - August 1, 2025GenAI course
January 11, 2030 - August 1, 2025Industry Experience
Government, Healthcare, Professional Services, Software & Internet, Travel & Hospitality, Non-Profit Organization, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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