I'm a strategic marketing leader with more than seven years of experience in CRM, marketing automation, and omnichannel customer journeys across B2C and B2B. I excel at guiding cross-functional teams, coaching talent, and implementing data-driven strategies that boost customer engagement and lifetime value. I have led campaigns across paid media, email, SMS, and content across global markets (Pakistan, Sweden, UK, USA). I build scalable workflows and agile processes to speed delivery, optimize collaboration, and drive measurable growth. I enjoy turning insights into action and helping brands grow sustainably.

Syed Sohail Abbas

I'm a strategic marketing leader with more than seven years of experience in CRM, marketing automation, and omnichannel customer journeys across B2C and B2B. I excel at guiding cross-functional teams, coaching talent, and implementing data-driven strategies that boost customer engagement and lifetime value. I have led campaigns across paid media, email, SMS, and content across global markets (Pakistan, Sweden, UK, USA). I build scalable workflows and agile processes to speed delivery, optimize collaboration, and drive measurable growth. I enjoy turning insights into action and helping brands grow sustainably.

Available to hire

I’m a strategic marketing leader with more than seven years of experience in CRM, marketing automation, and omnichannel customer journeys across B2C and B2B. I excel at guiding cross-functional teams, coaching talent, and implementing data-driven strategies that boost customer engagement and lifetime value.

I have led campaigns across paid media, email, SMS, and content across global markets (Pakistan, Sweden, UK, USA). I build scalable workflows and agile processes to speed delivery, optimize collaboration, and drive measurable growth. I enjoy turning insights into action and helping brands grow sustainably.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Urdu
Advanced
Swedish
Intermediate

Work Experience

Digital Marketing & Communications Specialist at SDPI Pakistan
December 31, 2025 - August 1, 2025
Managed various projects for UN, WHO, Danish Embassy, British High Commission, and European Union. Increased website traffic by 80% through SEO, PPC, and content marketing. Boosted social media engagement by 50%, increased leads by 50% through optimized campaigns and CRM tools. Improved email marketing open rates by 60%. Oversaw content strategy resulting in 50% audience growth. Increased ad ROI by 40%, optimized budget allocation, and maintained campaign ROAS.
Growth Marketing Manager at Family Urgent Care
January 1, 2022 - Present
Executed digital marketing strategies including paid, email, and landing page channels. Achieved a 35% increase in lead conversions. Optimized campaigns on Meta Ads and Google Ads consistently realizing a 5.2:1 ROAS. Managed CRM systems for targeted segmentation and lifecycle marketing. Coordinated A/B testing to improve email open rates by 60%. Collaborated with content and design teams for high-performing localized ad content.
Social Media & Marketing Manager at Mayor of Islamabad
December 31, 2021 - August 1, 2025
Grew social media interactions, followers, and community engagement by approximately 50-60%. Increased website visits by 70% through organic and paid social efforts. Achieved a 65:1 ROAS on paid campaigns, maximizing marketing budget efficiency while revamping the online presence.
Marketing & Communications Manager at Chief Commissioner Islamabad
December 31, 2020 - August 1, 2025
Increased brand visibility through digital campaigns, PR, and media outreach by 30%. Led media campaigns improving outreach by 40%, managed crisis communication enhancing public trust by 45%, and improved content performance and team efficiency significantly.
Marketing & Communications Manager at CDA Islamabad
December 31, 2020 - August 1, 2025
Enhanced brand awareness by 60% and engagement metrics including social interactions, email open rates, and web traffic by 65%. Improved audience engagement and secured a 45% increase in positive media placements. Optimized marketing budget for a 70% return on investment.
Marketing & CRM Consultant at Hello Doctor
December 31, 2021 - August 1, 2025
Supported marketing automation with Salesforce and Mailchimp. Executed growth strategies across SMS, email, and search channels increasing patient retention by 25%. Created dashboard reports, managed social media content, and collaborated with creative teams to align CRM messaging.
Head of Digital Marketing at Greentech Glassworks
December 31, 2024 - August 1, 2025
Developed full-funnel paid strategies on Google, YouTube, and Meta. Improved lead generation by 40%, led performance analysis, managed paid media budgets aligned with growth targets, and executed lifecycle-based email campaigns to boost conversion and retention.
Marketing Specialist at UHA Solutions
December 31, 2025 - August 1, 2025
Aimed for achieving ROAS of 4:1 and CTR above 2.5% for paid campaigns targeting the Swedish market. Focused on increasing qualified website traffic by 25% year-over-year, improving email open rates by 15%, and maintaining CRM lead response times under 24 hours. Managed local digital campaign delivery and social media campaigns focused on financial literacy.
Marketing & Communications Manager at Islamabad City Government
December 31, 2021 - October 22, 2025
Led social media strategy and marketing efforts for the city, achieving 50% growth in likes, shares, comments, and overall interactions across platforms; revamped online presence and follower growth by 50%. Managed cross-functional teams and data-driven campaigns.
Head of Digital Marketing at Green Tech Glassworks
December 31, 2024 - October 22, 2025
Developed full-funnel paid strategies across Google Ads, YouTube, and Meta; owned paid media budget and aligned spend to monthly growth targets; improved lead generation by 40% through UX adjustments and funnel segmentation; achieved a strong ROAS.
CRM & Digital Marketing Manager at Hello Doctor / Telecoms Projects
December 31, 2021 - October 22, 2025
Supported marketing automation and personalized campaign flows using Salesforce and Mailchimp; executed growth strategies across SMS, email, and search channels; improved patient retention and engagement.
Marketing & CRM Lead at Marginalen Financial Services
December 31, 2025 - October 22, 2025
Led marketing and CRM initiatives in Sweden; built data-driven campaigns across paid and organic channels; aligned cross-functional teams to business goals.

Education

Bachelors in Fine Arts at University of the Punjab
January 1, 2014 - December 31, 2018
Bachelor of Fine Arts (BFA) at University of the Punjab
January 11, 2030 - January 1, 2018

Qualifications

HubSpot Email Marketing Certification
January 11, 2030 - October 22, 2025

Industry Experience

Government, Healthcare, Non-Profit Organization, Financial Services, Professional Services, Media & Entertainment, Software & Internet