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Hi, I am Guntuka Krishna, a customer-oriented and technically proficient professional with over two years of experience as a Customer Support Executive. I excel in delivering high-quality service via inbound and outbound communication and have a strong ability to address client concerns with empathy, understanding both functional and technical aspects. Alongside my customer support background, I have hands-on experience in full-stack development using technologies like Java, Spring MVC, AngularJS, and PostgreSQL. I am now eager to apply my skills in IT Support or Service Desk environments, contributing to efficient issue resolution and enhancing user experience.…Hi, I am Guntuka Krishna, a customer-oriented and technically proficient professional with over two years of experience as a Customer Support Executive. I excel in delivering high-quality service via inbound and outbound communication and have a strong ability to address client concerns with empathy, understanding both functional and technical aspects. Alongside my customer support background, I have hands-on experience in full-stack development using technologies like Java, Spring MVC, AngularJS, and PostgreSQL. I am now eager to apply my skills in IT Support or Service Desk environments, contributing to efficient issue resolution and enhancing user experience.

Guntuka Krishna

Full Stack Developer, Developer, Back-End Developer, +3

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Hi, I am Guntuka Krishna, a customer-oriented and technically proficient professional with over two years of experience as a Customer Support Executive. I excel in delivering high-quality service via inbound and outbound communication and have a strong ability to address client concerns with empathy, understanding both functional and technical aspects. Alongside my customer support background, I have hands-on experience in full-stack development using technologies like Java, Spring MVC, AngularJS, and PostgreSQL. I am now eager to apply my skills in IT Support or Service Desk environments, contributing to efficient issue resolution and enhancing user experience.…Hi, I am Guntuka Krishna, a customer-oriented and technically proficient professional with over two years of experience as a Customer Support Executive. I excel in delivering high-quality service via inbound and outbound communication and have a strong ability to address client concerns with empathy, understanding both functional and technical aspects. Alongside my customer support background, I have hands-on experience in full-stack development using technologies like Java, Spring MVC, AngularJS, and PostgreSQL. I am now eager to apply my skills in IT Support or Service Desk environments, contributing to efficient issue resolution and enhancing user experience.

Available to hire

Hi, I am Guntuka Krishna, a customer-oriented and technically proficient professional with over two years of experience as a Customer Support Executive. I excel in delivering high-quality service via inbound and outbound communication and have a strong ability to address client concerns with empathy, understanding both functional and technical aspects.

Alongside my customer support background, I have hands-on experience in full-stack development using technologies like Java, Spring MVC, AngularJS, and PostgreSQL. I am now eager to apply my skills in IT Support or Service Desk environments, contributing to efficient issue resolution and enhancing user experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Software Trainee Engineer at Trisun Technologies & Services, Hyderabad

December 31, 2024 - August 2, 2025

Engaged in full stack development of scalable web applications using front-end and back-end technologies. Utilized HTML, CSS, Tailwind CSS, Bootstrap, and JavaScript for responsive UI development. Implemented dynamic features using React.js. Developed RESTful APIs with Node.js and Express.js and built Java-based applications using Spring Boot with microservices architecture. Managed databases with MySQL and PostgreSQL. Participated in code reviews and collaborative programming to maintain clean code adhering to industry standards.

Customer Support Executive at BMS Technologies, Hyderabad

February 8, 2022 - March 4, 2024

Handled inbound and outbound calls daily to resolve customer queries and provide product information.Followed communication scripts to ensure high levels of customer satisfaction and ensured timely call resolution with polite and professional etiquette.

Software Trainee Engineer at Trisun Technologies & Services

December 1, 2024 - August 5, 2025

Worked as a Full Stack Developer engaging in the development of scalable web applications using front-end and back-end technologies to deliver high-quality user experiences. Utilized HTML, CSS, Tailwind CSS, Bootstrap, and JavaScript to create responsive UIs. Implemented dynamic features using React.js to enhance user engagement. Developed RESTful APIs with Node.js and Express.js and employed Spring Boot for Java applications using microservices architecture. Integrated databases such as MySQL and PostgreSQL to manage data persistence. Participated in code reviews and collaborative programming ensuring clean code and adherence to industry standards.

Customer Support Executive at BMS Technologies

March 1, 2024 - August 5, 2025

Handled inbound and outbound calls daily to resolve customer queries and provide product information. Maintained detailed logs of customer interactions using CRM software. Followed communication scripts to ensure high customer satisfaction and resolved calls with polite and professional etiquette.